Having problems with your Canon PowerShot A560 Digital Camera ?
Canon powershot a550
" lens error
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Lens error message Canon Powershot A550
Canon A550 and A560 have the same body and most of the internal parts, including lens assembly are the same. Canon won't sell individual parts within the lens assembly. There could be two possiblities. One is (unlikely) that the lens assembly compone ... Canon PowerShot A550 Digital Camera
Lens is error i drop my camera - Canon PowerShot A550 Digital Camera
Hi, ... Canon PowerShot A550 Digital Camera
Canon powershot a550 " lens error
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A560 Digital Camera
Lens Error The solution offered in this site did not work for my digicam (CANON POWERSHOT A550). Can you offer other solutions asap?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot A550 Digital Camera
MY CANON POWERSHOT A550 IS STATING LENS ERROR, RESTART CAMERA....NOTHING SEEMS TO WORK.
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Digital Cameras
Lens restart error on my Canon Powershot A460. Lens has come out and shutter cannot be closed, inspite of battery & card being removed from it. How ever many times I tried switching ON/OFF button after loading my recharged(may be partially charged) battery, it's not showing signs of recovery. Just one beep sound , a blue screen written Canon & a black screen written "Lens Restart error" comes alternatively according to the pressing of ON/OFF button.In this alternative cycle, for one cycle, a gre
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A460 Digital Camera
Lens error My daughtor droped a Canon PowerShot A570 IS on the floor an now its broken: Lens remains extended and open, at switching-on the Error "lens error, restart camera" apeares on the LCD Screen, the Lens moves a little bit, and the camera shuts off after some seconds. Any Advise how to self repair it? Regards Peter
Hello folks,\015\012\015\012I hate to be the bearer or bad tidings but you have all suffered from what is probably the number one affliction of digital cameras - the deadly child drop :-(\015\012\015\012In almost all cases the ... Canon PowerShot A570 IS Digital Camera
Powershot A560 I have a Canon Powershot A560 but now when I turn it on it beeps 6 times and the screen shows "canon" in blue but then goes black and says at the bottom "lens error, restart camera". Also, then lens never fully goes in or out. Help.
The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A560 Digital Camera
Canon powershot A630 lens error, restartcamera. when i on my canon camera the lenses came with a little sound andit just displays lens error,restartcamers.and i changed the batteries.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot A630 Digital Camera
Lens error my camera model is canon powershot SD770 is digital elph i dropped my camera and a message is displayed as lens error i tried to restart my camera and again the message is displayed as lens error please give me a solution sir please
I've had similar problems with various versions of this camera. Here's \015\012the fix, if all else fails. These are step-by-step instructions to take \015\012apart and fix the camera's lens error. \015\012http://johnsmouth.wordpress.com/2010/12/01/l ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera
My wife dropped her Canon Powershot SD750 and we thought everything was OK. Then moments later when we tried to use it, the lens came out and then locked up and the screen showed 'lens error restart camera'. Since then, after numerous attempts to get camera to work, the camera still shows 'lens error' and the lens is always out and locked. Could you help?
HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Canon PowerShot SD750 / IXUS 75 Digital Camera
Lens Error! I dropped my camera on the floor, and now the lens wont open fully or close. The LCD says "lens error,restart camera." But even when I turn the camera off, it still happens. Its a Canon Power Shot A550. I need to find out how to fix my camera without breaking it some more.
Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions? ... Canon PowerShot A550 Digital Camera
Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.
I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera
Lens error I have a Canon Powershot A530 that was recently dropped. Now the lens is jammed and I continue to receive a message that states "lens error. restart camera."
The following blog outlines some simple repair options for a lens error. They won't work for all cases, but they're worth a try:\015\012\015\012 ... Canon PowerShot A530 Digital Camera
Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five
Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera
THE PROBLEM I AM FACING WITH MY CANON POWERSHOT A470 MODEL IS THAT THERE IS A LENS ERROR AFTER A DROP. IT SAYS ON THE SCREEN: 'LENS ERROR, RESTART CAMERA' IT JUST DOES MOT BUDGE. THE LENS DOES NOT COME OUT. HENCE CAN YOU PLEASE HELP ME ON THIS. THANKS.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot A470 Digital Camera
Lens Error I keep gettin lens error restart camera on my canon powershot sx100 and the lens wont retract. I have turned it on and off several times now. Is there anything i can do to get it working again?
Unfortunately this Canon SX100 (and the SX110 too) has a very fragile lens assembly. Once you have this lens error problem, there are only four solutions: 1) If it's under warranty, contact Canon to make it valid; 2) If not, then have a repair center ... Canon PowerShot SX100 IS Digital Camera
Lens Error. I didn't do anything to my Canon Powershot A1100 and now I have a lens error that will not go away. My lens is completely zoomed in and won't move. Help!
Sometimes the lens is just stuck, sometimes it needs to be replaced. Try to mechanically move the lens in and out by gently twisting, pushing and pulling. If that fails, the gears are too misaligned to repair it without opening it. ... Canon PowerShot A1100 IS Digital Camera
My CANON Powershot A470 is giving me the following error message: lens error, restart camera. Ive tried multiple times. I turned it off for a few minutes, nothing happened. I removed the batteries and memory card for a few minutes, nothing happened. I shook it easily...nothing happened. I vacuumed the lens and tapped the lens...still nothing.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A470 Digital Camera
The lens on my Canon Powershot E1 remains shut. error message comes up "lens error-restart camera" I have tried easing the lens with a tiny screwdriver as suggested by someone with the same problem.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot E1 Digital Camera
Lens error When I turn on my Canon PowerShot SD1000 I receive a "Lens Error Restart" message and hear a clicking. This occured on the day after my one year warranty expired. Any help appreciated!
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD1000 Digital Camera
My lens on the Canon Powershot SD850-IS will not close. The error is Lens error- restart camera. That doesn't work. Do you have any other suggestions?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD850 IS Digital Camera
Canon powershot sd 790 "lens error" - Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera
For that lens error, you'd need to get the camera serviced. It's pretty simply though. Try this site: www.camerasandparts.com They are wonderful for service on the powersho ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera
Hi how do i fix a lens error restart camera error on my canon powershot sd750 so my camera can go back to normal and the lens could go back in?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon Powershot A2000 IS Digital Camera
E18 error on canon digital camera s200 powershot dropped it and now the lens is stuck halfway out/in The lens will not open, it was not dropped. I get e18 error.
Canon Powershot's error E18 has to do with the lens: If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a lit ... Canon PowerShot S200 / IXUS 178 Digital Camera