Having problems with your Canon PowerShot A580 Digital Camera ?

I keep getting a message that says lens error - restart camera and then i do, but it comes up again. how do i fix this?

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot A580 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I keep getting a message that says lens error - restart camera and then i do, but it comes up again. how do i fix this?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A580 Digital Camera

When I turn on my camera (Canon power shot SD600) it won't come on... I get a series of three beeps then a message on the screen that says "lens error, restart camera." The problem is, I don't know how to restart my camera.

Take it to a proffesional... ull need a new lens and more likely a whole new camera but dont start buying until u ask someone that know ALOT about cameras anyway id have to see it up close to know wat excatly is worng. !!!! try cleaning ur lens !!!! ... Digital Cameras

I turned on my camera to show some friends some pictures i took and i'm getting a message that says lens error, restart camera. when i restart nothing happens and the lense it extended out. how can i fix this? i am in a remote location in costa rica and won't be able to bring it to a shop. thanks. leela

The motor that dirves the lens must be stuck , just take it to the service center to get it fixed ... Canon PowerShot SD1000 Digital Camera

My camera power shot s315 lwns wont come out and it keeps saying lens error restart camera where or how can i get it fixed

Common problem with cannon cameras. Cannon will not admit. You can send to Canon, but they will request "standard charge" of $100 plus fix costs. Best bet is to see if they will give you credit toward a new camera or buy a new one, lots of great c ... Canon Digital Cameras

When I turn my camera on, I get a message that says, "Lens error, restart camera," but everytime I restart it, I get the same message.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot SD1100 IS Digital Camera

It keeps saying i have a lens obstruction and to restart camera. and i do but i get that message everytime. and i didnt drop it, how can i fix it?

... GE A1455 Digital Camera

When I turn on the camera, the lens opens and comes out, then closes and goes partway back in, then out and in again, then I get a message saying "Turn the power off and on again". I've tried but it doesn't fix the problem.

Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Sony Cyber-shot DSC-W170 Digital Camera

When ever I try to use the zoom button I get a message saying system error (zoom) I have also gotten a message that says Please turn off camera and turn on again... What is going on with my camera and what needs to happen to get it fixed!

When you first switch on the camera the lens will motor forward?\015\012\015\012If it does so then either the zoom control button is faulty or the control pcb \015\012\015\012If the lens does not move on first switch on then i ... Panasonic Lumix DMC-FZ28 Digital Camera

Lens error I tried to turn off my camera, (Digital Ixus 60) and the lens froze halfway closed. When I tried to restart the camera, an error comes up on the screen, saying LENS ERROR, RESTART CAMERA. I had this problem before on this camera, but while it was still under warranty. I sent it to be fixed, but now it seems the problem isn't fixed. Is there anything I can do now?

The only thing is, is that it is past it's warranty. THE WARRANTY ONLY COVERS DEFECTS, AND FACTORY ERRORS. \015\012\015\012IF THE LENS DOESNT GO BACK IN, THEY CANT FORCE IT AND YOU PAY THE FULL COST OF THE ENTIRE LENS BEING REPLACED AND T ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Communication problem I can't get pictures from my camera when I hook the usb to my camera I get a message saying communication error how do I fix this problem. I have downloaded the new upgrade, and still have the same problem please I need help to fix this issue

First try to reset ur camera to default in setting mode, if it does'nt help then there might be USB Cable problem ... Fuji FinePix S700 Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message

Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju

Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function. ... Sony Cyber-shot DSC-W50 Digital Camera

Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?

Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera

My cannon rebel will not take picture or go to the menu the only thing it will do is turn on. And when i turn it on a message pops up that says "shooting is not possible. Turn the power switch to off and on again or re-install the battery." I have tried turning the camera on and off and reinstalling the battery multiple times but nothing works. Do i have to take my camera to a camera shop to get fixed or could i do something at home to fix it??

I think either shutter unit or cmos unit faulty. you cant fix at home you have take to canon repaired centre ... Canon EOS Rebel XSi Digital Camera

I have a Canon Power Shot SX120 IS camera. I turned it on and the lens open a portion of the way and I got an error message that say, "Lens Error Restart Camera". I put fresh batteries in it this morning and have only taken about 10 pic's. I turned the camera off and removed the batteries then replaced with new ones but I still get same message. Please advise if you can.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX100 IS Digital Camera

I'm getting error message that says "lens error restart camera. the lens won't retract and restarting the camera doesn't do anything. Help!!

Thats a well known problem wiith that model .. here is a site that explains the failure and gives solutions .. \015\012http://www.e18error.com/ ... Canon PowerShot A480 Digital Camera

I have a nikon d60 and every time i turn it on a message comes up saying "error. turn camera off and then on again." i do this and the same message comes up. how can i fix it ?

Try to take out the battery and then put it back after a minute or so. If the camera is still not coming to, change the battery to another one. If this does not work, you need to take to the camera to a repair shop to be checked. ... Nikon D60 Digital Camera

Ive been having problems with my sanyo vpc s1070, everytime i turn it on it says lens error. i got it for christmas in 2008 and not even a couple months later it started doing this.it has nothing to do with the batteries, i love this camera and i dont want to get a new one.sadly i have no money to get it fixed professionally. but if it comes to it i will. how do i fix it. im alrady in the process of being a techno nerd and tearing it apart carefully. please help

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sanyo Vpc-s1070w Digital Camera

My camera keeps saying: A camera error was detected Will shut down automatically Restart E32 I tried to restart it but still the message continues to appear on the screen...I can only do the preview for few seconds or a minute. Please help me fix this problem. Thank you and godbless!

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

Frame error Turn on and take photo and then a message comes up saying "frame error" and then Even shutting the camera off. When turning it back on it still says "frame error" . When you take several photos you only end up with a very few on the memory card. What is the problem and how can i fix it? I cant view any of the photos. I replace camera with a new battery. Could it be my SMART CARD. Need help! Fuji MX-2900

... Fuji MX-2900 Zoom Digital Camera

Lens error I dropped my camera that I just recently recieved. When I try to turn it on it says "lens read error restart camera." I want it fixed! but I don't want to pay a lot of money to get it fixed. Any suggestions?

The same thing happened to me:When i tried to turn on my camera it sounded like the lens tried to open and come out but it then stopped as if stuck then the camera beeped a bunch of times and then gave me the black screen with that readin ... Canon PowerShot SD750 / IXUS 75 Digital Camera

I have a vistaquest vq700 with the wristvu photo watch. For some reason I can't get the camera to turn on unless its is plugged up to the pc to get charged. When its plugged into the pc a screen comes up and then the camera says establishing connection. Then the screen goes completly blank. The book has no toll free number or no troubleshooting context to help me fix the problem. What should I do?

... VistaQuest VQ-7024 Digital Camera

When hitting power button on the lens will not open and extend out from the camera. I get a message on the screen that reads: Lens error restart camera. Does anybody know how to fix that and get the lens to open up?

Try these procedures. ... Canon PowerShot A560 Digital Camera

My lens on my Canon IXUS 105 is stuck open and when I push the on/off button I get an error message which says: Lens Error Will shut down automatically Restart camera I can't view pictures, I can't press any of the buttons... I'm not sure where the restart button is. It's a very new camera, I only got it 2 weeks ago. Please help!

Hi,This is a common problem on this set. The lens error is common for cameras with telescoping lenses.\015\012\015\012You can help the motor by connecting the AV cable --- this keeps the LCD off and not d ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5225 seconds