Having problems with your Canon PowerShot A590 IS Digital Camera ?

I dropped my camera when it was on and it bent the lens in. I'm not sure how to fix it now because the lens will not work.

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Canon PowerShot A590 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I dropped my camera when it was on and it bent the lens in. I'm not sure how to fix it now because the lens will not work.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A590 IS Digital Camera

Dropped camera I dropped my camera very lightly now the lens are stuck. Is there any way to fix this without going to a repair? I just got this one week ago and the drop was so light. THe screen works it says Access though and then it says turn the camera on  & off i did this but it still doesn't help. But the menu screen & etc works. Please help, thanks!

Check this out\015\012\015\012http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sony Cyber-shot DSC-W55 Digital Camera

I have a Nikon D40X camera with two lenses - one is 18-55 and the other is 55-200. Unfortunately, when I was at a wedding rehearsal, my 55-200 lens dropped off the pew on to the ground. It was not on the camera at the time and it has not worked properly ever since. My camera works properly with the 18-55 lens. Is there anything that can be done to fix it? Essentially, the camera can still focus, in and out, but when I try and push the button down, to take a picture, it just continues to refocus

It is broken - either you wear the cost and replace it, or send it to a lens specialist and have it reset. Without seeing it, it is impossible to ascertain the condition. Most lens repairers will give you a quote for only a few dollars.\015\012 ... Nikon D40X Digital SLR Camera Digital Camera with 18-55mm Lens

Olympus FE-210 I dropped my Olympus FE-210 when it was on and the lens was out. Now, the camera still workes fine, but the lens will not close all the way. After I shut it off, it opens and closes as if trying to fix itslef, but tops after three tries. The zoom still works, but it makes a clicking noise as the lens adjusts. I wouldn't mind any of this, except that now I can't upload my pictures. Normally, when I hook up the USB, a screen comes up on the camera dispaying my options. Now when I ho

Dont drop it next time you ****** !!! ... Olympus FE-210 Digital Camera

Bent lens I have dropped my canon digital camera. The lens will now not retract and it is bent at an angle. When I turn it on it just says "lens error restart camera" Can i fix this myself?

From what you describe it doesn't sound good. But here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but if the camera is out of warranty they're worth a try:\015\012\015\012 ... Canon PowerShot A520 Digital Camera

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma

YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

Digital camera got dropped into the sand, and some sand worked its way into the lens and focusing system, and now the camera cannot zoom or focus, but still turns on and takes pictures i have a lumix dmc fx12, and it got dropped into the sand at the beach. the shutter wont close properly, there's sand in the lens, and it won't zoom. Please help!! i don't know how to fix it!!


I have a Nikon D40, which I recently dropped. :( Camera seemed okay, but then I noticed later that the 18-55 lens was being less than cooperative. It now is stuck on 55 adn will not zoom out. It still focuses (manually & automatically). My other lens, which was not on the camera at the time of the drop, works perfectly fine. Any suggestions on what could be wrong or how to fix it?

It sound like the lens zoom has broken.If other lens is ok and this lens still focuses automatically the conection is working.Sorry to bring the bad news but it may cost less to get a new lens than to get it fixed.Someon ... Nikon D40 Digital Camera with G-II 18-55mm Lens

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

Dropped Samsung S630 digital camera. Lens was extended and after hitting hardwood floor became bent. Is bent slightly and stuck in out position. Camera makes 3 loud beeps when powered on and immediately turns itself off. Can it be fixed? Would it be more cost effective to just get new camera?

... Digital Cameras

Lens error! dropped my camera only about a foot from the ground and now 'lens error' comes up every time i turn it on.. i've tryed a few things to fix but none of them work. it's only two weeks old. please help! its going to cost more to fix then it's worth!

You have more than likely damaged lens tube (housing) or jarred the zoom mechanism off of its track. Both conditions will normally shut the camera off to prevent further damage and, unfortunately, either will require professional repair. ... Nikon S520 Digital Camera

Frozen Lens I just dropped poor camera on to the carpet from about a foot! Everything seems to work except the shooting mode, the lens wont extend from the actual camera. The slider still goes across fully and the battery is in fine. I can go into quick view mode and still change settings etc. Is this likely to be expensive to fix?

I initially went back to the manufacturer - Olympus at [email protected] found on the website ... Olympus MJU 400 Digital Camera

Camera has been dropped and landed on lens - lens now wobbly and auto focus not working all the time - due to lens wobble? easily fixable or does it need it be seen? Could be a lens fixing clip fallen off I suppose, but any advice welcome.

Definitely will need to go in for service, I used to fix Panasonic Digital camera's for 4 years. Unit will probably need a replacement lens unit. Not a cheap fix, but get an estimate, or use your household insurance. ... Digital Cameras

Dropped my Olympus FE 3010 and unsurprisingly it's not working.... Everytime I turn the camera on, the lens extends halfway, then stops. The camera beeps at me, the green LED turns orange and the camera becomes unresponsive until I remove the battery (including the Power button). Any ideas on how/if this can be fixed? I think getting professional repairs will cost more than the camera did...

Sounds like a gear has broken or slipped in the lens mechanism.\015\012Depending on the camera, it will probably be cheaper to replace the whole camera. ... Olympus Digital Cameras

Hi, My daughter (12 years old) saved her money and bought a Nikon Coolpix L11 camera (SN# 34031249)from Target 8 months ago. She dropped it resulting in the following: - A silver round lens front came off (we have it) - A black lens ring with hole came off (we have it) - The interior lens extension looks tilted. - The screen says "lens error" She said it worked some at first, but had a line across it (I'm not sure if she meant the viewer or the picture) Target wouldnt ta

OOOOH, sounds like a doosy! I'm not convinced it's fixable but you are going to have to take it apart to see for sure. \015\012\015\012Remove the case screws and try to pull the casing apart. If your not used to taking electronics apar ... Digital Cameras

My optio was dropped with the lens going down first. now my camera makes noises & the screen is black. how do i go about fixing it?

Looks like the gears or retracting mechanics are damaged. \015\012\015\012its problably not worth to take it in, to get it fixed (depends on the camera). but most likely sound like the gears are busted.\015\012\015\012you be p ... Kodak Easyshare M753 Digital Camera

Help!!! i dropped my Nikong Coolpix L11 camera on the pavement. The lens got dented in, so naturally i popped it back to its normal place i turned it on and it worked for about 30 seconds and then popped but with the image that said "Lens Error". So i turned it off then turned it back on and it did the same thing. It did that for about 10 minutes and now as soon as i turned it on it says "Lens Error". I cant figure out how to fix it, i've tried slightly tapping it against my desk, i've tried hol

Hellothere are tiny plastic gears inside and may have chipped or a small piece of sand got in causing the lens to jamb. "very fragile"one solution is to ask a camera repair shop how much a lens mechanism would be to replace. ( ... Nikon Coolpix L11 Digital Camera

I dropped my camera while it was on and the lens was extended. And I dropped it right on the lens. And now when I turn the camra off, the lens does not go back inside the camera. Everything else is fine, I can see the picture perfectly. It's just the lens that won't go back inside. How can I fix this myself without buying a new camera, or having to pay someone to fix it?

If the cams making grinding or crunching noise the lens housing gears are broke. repair usually not very economical. about 80% the cost of cam when you bought it. ... Casio Exilim EX-Z57 Digital Camera

Screen displays : lens error 0X04110000 My camera just stopped working. I never dropped or bumped it. Not sure what the problem is? I have only had this camera about 6 months or so.

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Pentax Optio E60 Digital Camera

Dropped camera and getting lens error, tried some methods to see if it was dirt or sand. They did not work and not sure if camera is under warranty.

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Was out deep sea fishing today ~~ camera got dropped ~ lens will no longer retract. Love the camera and want it to work. How can I fix it?

Fixing a Lens Error on a Digital Camera \015\012This has to be THE most common failure mode for ... Olympus Stylus 1010 Digital Camera

Lens stuck! hey,today,when i uploaded the pics from my camera,it worked fine.But then,when I was taking a picture,the lens were stuck out,and the screen was turned off. I replaced the batteries,but it doesnt work.I dont drop it or something.Please help me,or you know where fix it and how much does it cost?Thanks alot!

I had a similar problem and I tried all the various combinations of resetting the camera, charging the batteries, plugging in the USB cable etc. After a week or so I powered it off and rapped it against my desk once or twice. Once I turned it back on ... Digital Cameras

I have a canon power shot A530. I dropped it on the floor with the lens open.....now the lens is half way out and it wont go out all the way or close all the way. when i turn on the power it comes on then cuts off with out displaying a picture in the veiwer on the back of the camera. I am sure i need to send it in for repair, if not tell me how to fix it, if not tell me where i can take to repair it


I dropped my camera while using it and it fell about half a foot onto a wooden table. It's off but the lens is out and it won't come back on. Is there anyway of fixing it, or is it completely useless now? :/ it's a medion camera im not sure what model but its 7.0 megapixels


Lens problem i was at this party and i let my friend hold my camera and he dropped it and the lens is sorta bent and now it wont close and i got it in NC can i fix it myself!?

Dear Customer,\015\012 When you say the lens barrel is bent, do you mean that the camera won't turn on ?, or the lens barrel is just bent and it looks outlandish. However if it's not turning on follow these steps:1) Try ... Casio Exilim EX-S500 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 3.6058 seconds