Having problems with your Canon PowerShot A620 Digital Camera ?

The camera is stuck with the lens out even though the power is off


Answers :

If ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the battery
.... sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.



Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.


regards
iversh
Repair Help & Product Troubleshooting for Canon PowerShot A620 Digital Camera

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Suggested Questions/Answers :

The camera is stuck with the lens out even though the power is off


If ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact wit ... Canon PowerShot A620 Digital Camera

I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.


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I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Digital Cameras

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


I am afraid you have the notorious lens stuck problem. If you google "canon lens stuck" or "canon lens not retracing" the results will be in millions. Canon's quote for repairing this issue is well over the cost of the camera itself. However all is n ... Canon PowerShot SD1000 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Canon PowerShot SD1000 Digital Camera

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... Canon PowerShot A570 IS Digital Camera

It completely quit working even though I have tried all the troubleshooting that has been recommended. The lens is stuck in out position and will not turn on even with new batteries installed. I have only owned this camera for 2 years and really liked it but am disappointed that it has quit working.


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No power I turned the camera on and the lens came out then the screen went blank. I thought the battery may be low even though it was recently charged, so I put it on the charger. The orange charge light did not come on. I removed the battery and checked it with a voltmeter and it was showing 8.4 volts. Everything points to a blown fuse or something like that. Is there a fuse in the camera? Hope you can help Neil Low


I just repaired my Canon G2 with no power symptoms.  The lens did NOT come out.  I replaced the internal PCB that you plug the AC adapter into.  The part number off the board is:GCMK-M1X ... Canon PowerShot G2 Digital Camera

I have Canon power shot S2 IS digital camera.I bought it around 2 years back.Now my camera is showing the sign of "change the batteries" even though the batteries are fully charged and the lens does not come out..When I tried the same batteries on other digicamera they are working fine. Very few times the camera starts working but after taking 2 or 3 pics the low battery sign appears on the screen.I use AA size NiMH Sony batteries. Can you let me know the solution to my issue.


I suggest replacing a fresh battery will most likely solve your prob, overtime rechargeable battery can drain easily, try changing with a new battery and see if it does work well, there might be insufficient current, thats why it tends to drop of vol ... Canon PowerShot A540 Digital Camera

When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it opened. Though the lens remained extended, the camera powered off. When I turned it back on the lens retracted and the camera powered off.


Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right. ... Kodak EASYSHARE M763 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

Stuck Lens I dropped my panasonic dmc fz1 digital camera. Now the zoom mechanism is stuck and the camera is basically a paperweight asking me to remove the lens cover (which is already removed). The lens wants to click into gear, but can't quite. Any suggestions beyond getting a new camera. So far I haven't even figured out how to take the lens housing off.


Hi,\015\012\015\012It seems that the lens is stuck.\015\012If you can repair it i have the repair manual, if not i can repair this problem, I'm not shure if i allowed to send our repairadress in the Netherlands we replaced a few gea ... Panasonic Lumix DMC-FZ28 Digital Camera

Wifes camera will not power up even with brand new batteries and the lens is stuck all the way out it is a kodak easyshare dx6340


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Casio qv r40 digital camera... dead power (even on new batteries), lens stuck-up at extended position.


Lens strip is broken \015\012send cam by courier ... Casio QV-R40 Digital Camera

I have a panasonic lumix dmc-fz7. the zoom lens no longers adjust even though it moves when powering on and off. the button used to move the zooms works to move between pictures. the camera has not been dropped or gotten wet


After a bit of research i powered off the camera removed the battery and powered it on. i then recet the it to the factory defaults and it worked fine again. ... Panasonic Digital Cameras

Ok so i am turning on my camera (an Fe-340) and the lens go in two or three times then when the screen finally does come on it is blurry and way out of focus, also when i attempt to adjust the zoom the camera turns itself off, if i attempt to turn the camera off using the power button it goes off but the lens does not retract.All other functions on the camera are operating correctly to my knowledge i can even take a blurry out of focus picture, view it in display mode or even transfer it to my c


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When I turn my camera on it says "lens error" and the lens will not open or extend at all, it sounds as though it is "stuck". There is no damage to the camera however. It sounds as though it is trying to open when I turn the camera on but it won't.


Hi, ... Digital Cameras

My Panasonic Lumix DMC FS3 is not powering on fully.... When I switch the camera to the on position the green light blinks on and then off and the lens opens but the screen doesnt seem to power on. When I shut the camera in the OFF position, the green light blinks on then off and the lens retracts back into the OFF position. Can I trouble shoot this or do I have to take to a repair shop? Is this camera even worth getting repaired


See if the memory card cover had been open in that moment .However if the problem persist the camera must go to the repair shop. The syscom and associates circuit has faulty .God bless you ... Digital Cameras

Lens error I dropped my camera during new years and now the lens is stuck extended out. I can cut the power on to view my pictures, but cannot cut the camera on to take pictures. It says to try power on again, and when I do that it says lens error.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford


If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera
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