Having problems with your Canon PowerShot A70 Digital Camera ?

Error 18, lens will not open or retract. I already tried new batteries, tried banging the rubber USB cover on the desk, tried blowing any sand or particles from around the lens ring - nothing working so far.

Answers :


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope \012the advise is useful. please do not hesitate to let me know if you need any further assistance.

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot A70 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Error 18, lens will not open or retract. I already tried new batteries, tried banging the rubber USB cover on the desk, tried blowing any sand or particles from around the lens ring - nothing working so far.

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot A70 Digital Camera

The Beach When i was at the beach, i dropped my camera in the sand (the lens facing down). i tried blowing the sand out, picking the sand out with a needle, and nothing worked. the camera still work. but when i turn my camera off, the door that covers the lens, won't shut.What do i do?

You may want to call Olympus Customer Service and discuss their repair process and procedures for sending the camera in to have the lens assembly cleaned. Their telephone number is 800-622-6372 option 2 and then option 3 ... Olympus FE-190 Digital Camera

The camera says "Lens Error, Restart Camera" ,it will not resart. I tried new batteries, blowing around the lens, I've tried using the USB cable to turn it on, nothing is working.

Hi,Usually it ... Canon PowerShot S3 IS Digital Camera

Lens error i have a ge a730 camera and it was working fine then it started saying lens error then turning off on its on now i tried the solution about the hair dryer and blowing into it to take out sand or other particals but that doesnt work can someone plz help me cause i have no idea wat to do!!!

You need to send this to a repair shop, for immediate cleaning, sand can practically stucked in betweeen mechanical parts and cause binding ... GE A730 Digital Camera

Lens jammed??? Okay, Sadly, I did drop my vivicam4345 digital camera, while trying to take pictures... T_T I guess in a momentary lapse of judgement I failed to put the strap around my wrist.. but whatever, it still happened.... sooo.... my problem is this: Everything on the camera works, except the lens, I never get a "lens error" message either, however, now that it's been dropped the lens does not go completely inside/flush to the camera....and the inner ring of the lens does not really exten

Take it to a camera shop like jessops to see what they say. ... Vivitar ViviCam 4345 Digital Camera

Lens error I have a canom power shot SD 1100 is I try to turn it on and a get an error that read as follows Lens error, reset camers then the camera turns off the lens is oin the open possition and have used a can of dust buster to try and blow any sand and or dirt dust out but nothing can anyone help.

The same thing happened to my camera, searching on the net for an answer and i found this. Strange, but it worked. Set your camera on a flat surface with the lens facing up. Tap it a few times and try again. Sounds silly but it worked! ... Canon PowerShot SD1000 Digital Camera

Heya i have a cannon powershot a480 and i got it near christmas time and when i turn it on it says "Lens error, restart camera" and i keep trying but it doesnt work, I took it to the beach the othe day and i think it may have a tiny bit of sand inside it but it work for a few minuits after it got sand in then stopped working Please could you help me? Thankyou <3

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “le ... Digital Cameras

I have a FE4010 camera. Whenever I try and turn on the camera, the lens barrel comes in and out 3 times and then retracts and the camera shuts off. I assume it is sand because after using it in somewhat sandy conditions this happened. I've tried tapping and twisting when I can hold the lens and stop it from retracting, but nothing works. Any ideas besides taking it apart?

HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Olympus FE4010 Digital Camera

I have a Kodak M1033 and sand got inside of it. I tryed blowing all the sand out but when I try to turn it on the screen it just black or it flashes blue and says camera #E12 see user guide. The lens is also all the way out and won't go back in. Is it possible to fix?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak Digital Cameras

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.

Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

I have a Sony Cybershot DSC W100. I accidentally dropped it and now it says 'Access' and the lens opens and closes three times then beeps and says, 'Turn the power off and on again'. I have done this and it still doesn't work. I tried to initialize the settings - that didn't work either. I even played around with the lens some, and that didn't fix it. If you have any other suggestions please help! I would hate to have to pay $130 bucks to have it fixed.

They are trying to say that you may need to open the camera and check and clean the lens, because there's a big possibility that the lens is misaligned or worse its bad already and needs a replacement...Good luck......... ... Sony Digital Cameras

The lens on my samsung s1050 was stuck so I used the vacuum to **** out any dust or sand that might have jammed it,this worked and the lens opened and closed easily, now everything looks blurry on my camera, I can't even recognize faces, I've tried resetting it and changing up some of the other settings but nothing's worked, please help.

HelloThe problem is that the lens has become derailed in the barrel\012 after sand particles jammed between the barrel and the lens. Although the lens will still freely move, it is still not entirely in its housing.There are some DIY solu ... Digital Cameras

Good Afternoon! My Samsung S800 is not working. When I turn it on the lens doesn't come out and the green light blinks one time and I hear 3 beeps. What could be wrong! I've tried the tips on the website as far as changing batteries, cards, tapping the lens gently and they didn't work. Any help would be appreciated. Thank you.

Hi,Unfortunately, this is a common problem on this model. Yet, no resolution other than getting it repaired.There are a number of things you can try:1. Ensure batteries are fully charged2. Look ca ... Samsung Digimax S800 Digital Camera

Kodak EasyShare C513 lens cover will not open fully automatically. tap on side of lens and the baffles will open and camera works. turn camera off, lens retracts and baffles close. have tried blowing any foriegn matter from lens interia.

I had a friend that ran into the same problem, but his solution is not what I would recommend but it did work for him. He used sewing machine oil and applied a tiny amount less than a drop to the crevice of the camera body and the outer lens housing, ... Kodak EasyShare C513 Digital Camera

My Nikon D40 with Nikkor 18-55mm (owned about 15 months) had a puddle of some fluid under it today (lubricant?) I noticed a fluid around the lens when you adjust it. We took the lens off, and reattached it but is says lens is not attached. Do you think this is a camera or a lens problem? We don't have any other lenses to try on it, and if the camera is not going to work, do not want to invest any more money in it.

The Nikko 18-55 is plagued with prblems - take it back to the store and complain. ... Nikon D40 Digital Camera with G-II 18-55mm Lens

I have a Canon Rebel XSI. Lately, when I try to turn it on, nothing happens. I know there's a charged battery -- two, actually, because there's a battery grip. Sometimes it works, sometimes it doesn't. And sometimes the white balance button will flash repeatedly, even when the power is set to off. I've tried it without a lens. I've tried it without the grip. I've cleaned the gold contacts around the lenses and batteries. Any help would be appreciated.

Try replacing the battery. If that not works then go to any service centre and try removing the static charges. ... Canon EOS Rebel XSi Digital Camera

When I try to turn on my camera, the lens won't open all the way and it says "lens error." I have found out that there are sand particles in the cracks of the lens, so how do I get them out?

This is a major stripdown and clean, not reaaly a DIY job sorry ... Nikon COOLPIX S200 Digital Camera

I had the "Access" error when turning on my Sony DSC-W70. The lens would go in and out a few times, and then I would be instructed to turn the power off and on again, which did not help. After reading comments from a few people with the same problem, I tried yanking on the lens when it was out and giving it a good couple of twists. I also took a q-tip with alcohol on it and cleaned all around the sides of the lens. Worked like a charm!

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W70 Digital Camera

We went to a water theme park and my camera fell into the water (immersed completely). After that I tried to turn it on to check it works or not but it was showing some problems. Then I opened the battery and left it for a day like around 24 hours. Now when I try to turn on the camera. It says Lens Error. What could be done in this situation. Camera Model : Canon IXUS 80IS. Need some assistance in this regard.

Turning on a camera with water inside is risky. You can fry the circuits. I'm amazed yours worked although for how long is anyone's guess. It should have been buried in a bowl of dry rice for a week. Even so, water will have seeped between the lens e ... Canon Digital Cameras

I have a Nikon Coolpix L14. I have had it for a while but it hasn't been used very often. I took it to the beach one day, in a plastic bag, and a few grains of sand made their way into the bag. Now, I keep getting lens error when I turn the the camera on it extends partially, makes a noise, and then retracts and on the screen 'lens error' appears. And yes , I HAVE tried compressed air, it didn't work

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon Coolpix L14 Digital Camera

I took my camera to the beach the other day and it was working fine, when i got back home i realized my camera had gotten some sand in it. When I tried turning it on the camera kept trying to focus and is now saying lens error. Is there anyway i can fix this problem myself??

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Digital Cameras

Blurry pictures I got my camera out for the 1st time in about 5 months, turned it on and it all the sudden WILL NOT FOCUS on ANYTING. No warning signals or nothing. It worked fine last time I used it. I changed the batteries and still no good. Tried all modes but still just a blurr. You can point it a different stuff and you can hear the sound of the lens focusing, but sitll just a blurr. Tried it inside, outside, up close and far away but just a blurr. Even took a picture & downloaded it to my

I just checked out the canon website, there is a link there regarding the CCD image sensory advisory. They are aware of the problem of all of a sudden getting a blurry picture and will fix it for free. Just call the toll free number on the site and t ... Canon PowerShot A75 Digital Camera

All of a sudden our nikon coolpix P2 digital camera is stating lens error when we turn it on. the opening/closing mechanism will work and open but then after the photo lens thing comes out, it looks around and goes back inside the camera. I've tried to dust it a little with a soft brush, and jiggle it some but to no avail. I'm afraid repairing it will cost more than a new one. This one is 4 years old. Help!

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon Coolpix P2 Digital Camera

My digital camera, Panasonic Lumix DMC-LZ2 has the lens stuck. The display says "Please turn camera off and then on again" I tried blowing compressed air around the lens already.

Hi,\015\012\015\012I had the same problem with the same camera, and i also tried compressed air but it doesnt work,\015\012\015\012Finally I left the camera upside down for about 5 hours and it magically came back to life..Try ... Panasonic Lumix DMC-LZ2 Digital Camera

I have Canon power shot S2 IS digital camera.I bought it around 2 years back.Now my camera is showing the sign of "change the batteries" even though the batteries are fully charged and the lens does not come out..When I tried the same batteries on other digicamera they are working fine. Very few times the camera starts working but after taking 2 or 3 pics the low battery sign appears on the screen.I use AA size NiMH Sony batteries. Can you let me know the solution to my issue.

I suggest replacing a fresh battery will most likely solve your prob, overtime rechargeable battery can drain easily, try changing with a new battery and see if it does work well, there might be insufficient current, thats why it tends to drop of vol ... Canon PowerShot A540 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3862 seconds