Having problems with your Canon PowerShot A75 Digital Camera ?

Black display When I turn my camera on the display is black, the other parts of the camera are working, the camera will snap as if it took a picture but I can see nothing. If I hold it to the light and look through the lens I can see variations in the screen but nothing that I can make out. It has not been dropped to my knowledge.


Answers :

Email received from Canon Canada. If you are in the USA....contact Canon in USA...
\015\012
\015\012
Thank you for your E-mail inquiry regarding your PowerShot A75 camera.
\015\012It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in Canada, we have determined that it may occur if the product is exposed to hot and humid environments.
\015\012Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor.
\015\012Please forward your camera to your nearest Canon factory service facility listed below. This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Centre in your region. We spare no effort in our quality control process to make sure our customers can use our products with confidence.
\015\012Please include your name, address, daytime telephone number and a brief description of the symptom(s). You may keep all of your accessories such as batteries, cables and storage media.
\015\012Canon Canada Inc.
Consumer Service
8801 Trans Canada Hwy
St.Laurent, PQ, H4S 1Z6
\015\012We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.
Press the display button on the back off the camera to see if that will work
Repair Help & Product Troubleshooting for Canon PowerShot A75 Digital Camera

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