Having problems with your Canon PowerShot A75 Digital Camera ?

The lens is stuck and not retracting - keep getting a msg 'lens error pls restart camera' Does not fix itself even after restarting.The camera model is IXUS 11015 with 12.1 mega pixels


Answers :

Stuck lenses are probably the most common \015\012reason that compact digital cameras get thrown away, but there's a fair \015\012chance of recovering use of your camera again

The fault is \015\012commonly caused by dirt or grit blocking the mechanism, or due to it \015\012having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become \015\012dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact Canon in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the\015\012 cost of replacing your camera. You will therefore have nothing to lose by \015\012trying to fix this yourself.

Please click here\015\012 and you will be taken to an excellent article provided by the Camera \015\012Repair website. For the most part, you'll be guided on how to physically\015\012 manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera.

Hi
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Thanks for using FixYa. To start with try to blow\015\012compressed air around the lens cover so that if there is any dirt it cleans if\015\012off. You can also stick a thin strip of paper between the lens shutter and the\015\012outer support ring & move it in a way that it clears the debris that's\015\012stuck in there. If still the issue is not resolved then you'll have to replace\015\012the lens assembly & lens mechanism to fix this issue. It is recommended to\015\012be done by a professional. Please accept the solution if the issue is resolved\015\012or post a comment for further assistance.
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Thanks
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Rylee

Repair Help & Product Troubleshooting for Canon PowerShot A75 Digital Camera

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