Having problems with your Canon PowerShot G11 Digital Camera ?

My XP SP3 notebook doesn't connect to various Canon Cameras via USB. There is the open and close sound, but then there's no further recognition. Has anyone faced similar problems? PS: I'm using a Canon printer via USB, could this be a reason why the cameras don't connect?


Answers :

You need to plug it in and see if it is showing up as a usb storage device. sometimes xp will see it as this if the driver gets messed up. Try reinstalled the canon software which should fix this. You can get this from the canon support downloads if your cd has wandered off. Actually they are also pretty good at sending you a free replacement cd if you ask nice and they are in a good mood (sometimes they are grumpy and cheap so just download it then)
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\015\012Try unplugging everything else connected to the usbs. Reboot then try just the camera. Depending on the computer some handle what is called legacy usb devices better than others. Legacy just menas thingsleft plugged in. The odd time they do get confused and a unplug and reboot (or two) and they behave again.
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\015\012If that doesn't get it then you want to try the camera on a different computer. This is just to make sure the camera is working fine. If it doesn;t then the camera has the problem. I have had a couple of G's ( a3 a 4 and a 6) and they took better pictures than my rebel does so I'm inclined to get the camera fixed if its the problem. The usual advice here in this situation is to get a estimate first. Canon does offer a flat repair fee so ask about that. Sometimes the repair cost is close to what a new camera is worth. This is why you have to check the price of the repair and the replacement.
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\015\012The problem is normally the driver or the cable.
Repair Help & Product Troubleshooting for Canon PowerShot G11 Digital Camera

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