Having problems with your Canon PowerShot G11 Digital Camera ?

My new Canon G11, purchased in August,2010: 1) The camera cord (to load photos from camera to computer) is no longer interfacing, but the card works (I don't think it is the software as it malunctions on both office PC and home Macpro). Also noticed that sometimes when trying the cord, when I turn camere on, the lens comes out, which never happend when transferring photos via cord 2) I noticed shortly thereafter that the camer no longer "beeps" when the green in-focus boxes appear on hte view


Answers :

It sounds to me like one or more of the wires in the cord has broken, or there is a problem with the USB port on the computer. Try swapping to the other ports to see if the problem goes away before going forward.

If the problem is present on all ports and the camera is still under warranty, I would suggest contacting Canon directly and let them solve the problem.

You could also try purchasing / borrow a cable that fits if you want to save time without a camera / dealing with Canon.

Good luck!
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