Having problems with your Canon PowerShot G9 Digital Camera ?

My Canon G9 was working fine but now movie clips are playing correctly when viewed on the camera's LCD screen but when downloaded to my laptop the image aspect ratio is incorrect and the picture looks squashed. Any ideas?


Answers :

I beleive that your issue is a setting in the program you are using to view the video. the camera will never skew a video. you may want to change the aspect ratio in the camera to match your viewer, but you should at least be able to set the viewer to maintain aspect ratios on video viewing. try viewing the videos with a different program. i.e. if you are using windows media player, try it with quicktime and see what happens. good luck
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