Having problems with your Canon PowerShot G9 Digital Camera ?

The lens is stuck out. I have tried turning on and off as suggested but still stuck out. What can I do?


Answers :

Hi,

There are a number of things you can try:

1. Ensure batteries are fully charged

2. Look carefully between the lens and the camera body for any sand or other dirt etc

3. Try turning the camera with the lens facing down and shake to dislodge anything stuck

4. Try removing batteries and memory card, wait 2 minutes and refit

If no luck then we have to try some things that could possibly result in damaging your camera so should only be tried if happy to take that risk...

5. Try thumping the camera into your other hand, by thumping into your hand you are trying to jar the mechanism loose, by using your hand you will hopefully not do it too hard or it will hurt. You may need to do this a dozen or so times in different places to work. I have found the flat of the camera bottom into the flat of your hand best..

6. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera

If no luck then only other option is a serviceman I'm afraid!!

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
Repair Help & Product Troubleshooting for Canon PowerShot G9 Digital Camera

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