Having problems with your Canon PowerShot S1 IS Digital Camera ?

S1IS canon camera

\015 My camera is taking terrible pictures; almost like they are melting. I heard that this may be a recall on these cameras. I have loved having this camera and have had no problems until now. Can you tell me what the problem is and what I have to do to get it fixed?\015\012\015\012Thank you,\015\012Lauren\015

Answers :

Hi,

Apparently the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all.

To determine if the CCD (image sensor) is working properly, follow these steps:

1. Insert a memory card with known good images on it into the camera.
\015\012
\015\0122. Power the camera on to the Playback mode.
\015\012
\015\0123. Press the DISPLAY (DISP) button to enable the LCD panel, and observe
\015\012the LCD.
\015\012
\015\012a. If the images are displayed properly, please proceed to step
\015\012four.
\015\012
\015\012b. If the images are not displayed, or a "NO IMAGES" message
\015\012appears, please ensure that the memory card contains known good images.
\015\012
\015\012c. If the card contains known good images, and the issue persists
\015\012with a second memory card, the camera will require service.
\015\012
\015\0124. Switch the camera to the Camera mode. You may use any shooting mode
\015\012(i.e. Auto, Manual).
\015\012
\015\0125. Press the DISPLAY (DISP) button to enable the LCD panel.
\015\012
\015\0126. Point the camera at a well-lit scene and observe the LCD and/or
\015\012viewfinder. If the scene the camera is pointed at appears on the LCD
\015\012and/or viewfinder, the CCD is operating properly. If the LCD and/or
\015\012viewfinder remain black, the camera requires service.
\015\012
\015\012Effective immediately, and regardless of warranty status, Canon will
\015\012repair, free of charge, products exhibiting the above-mentioned
\015\012malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.



Regards.

\015\012
Repair Help & Product Troubleshooting for Canon PowerShot S1 IS Digital Camera

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