Having problems with your Canon PowerShot S1 IS Digital Camera ?

Black screen, yet able to review past pictures

\015 I have two Canon cameras. One is a PowerShot S1 IS and the other is a PowerShot A520; both are having the same problem. They are able to be turned on and I can review past pictures taken; however, I cannot take any new pictures because the screen is black. Any suggestions?\015

Answers :

There is a recall on these cameras.  Canon will fix for free and pay for all shipping costs.  They have been very helpful.\015\012
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

PowerShot S1 IS

This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

\015\012Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected] 
If you can take photo but can't see any thing in shooting mode, your display is turned off.\015\012just find a key on your camera which labled Disp. or something like that and press it to turn the display ON.\015\012I hope this helps...
Repair Help & Product Troubleshooting for Canon PowerShot S1 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Black screen, yet able to review past pictures


There is a recall on these cameras.  Canon will fix for free and pay for all shipping costs.  They have been very helpful.\015\012Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)Power ... Canon PowerShot S1 IS Digital Camera

Black Screen The camara was working fine a couple days ago, but now when i turn the camara on, the lcd screen is black. I can't see anything, hence I can't take pictures. Also, when i take a picture (although screen is black and i can;t actually see what i'm shooting), the picture review shows my past photos in perfect color except for my "test shot". Any suggestions? Thanx.


This sounds like it might be a defective CCD imager. If so, Sony should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:\015\012 ... Sony Cyber-Shot DSC-T1 Digital Camera

Black screen The camara was working fine a couple days ago, but now when i turn the camara on, the lcd screen is black. I can't see anything, hence I can't take pictures. Also, when i take a picture (although screen is black and i can;t actually see what i'm shooting), the picture review shows my past photos in perfect color except for my "test shot". Any suggestions? Thanx.


BUY A CANON, HAVE SAME PROBLEM WITH MY SONY, ... Sony Cyber-Shot DSC-T1 Digital Camera

Grainy Pictures I received this camera as a Christmas gift, this past Christmas, and I have not been able to get a decent photo from it yet. The indoor photos are very grainy with a bubble sometimes in the photo. Outdoor photos are too light and also grainy, especially when the zoom is used. I have tried adjusting the image quality and the ISO setting but neither of these adjustments have improved the quality of the pictures. The printed pictures look worse than the images on the LCD screen. I c


This camera with the ISO set to 100 ASA, the electronic zoom turned off, and with the mode on Automatic "A", should take very good pictures. \015\012\015\012I would give the camera to the manufacture for service, and include some samples ... Olympus Stylus 820 Digital Camera

Black screen i have a cannon sd750, i got it for christmas.  everything was fine up until the last couple of days.  the screen would turn black, i would be able to play with it and the picture would show but now its pitch black, but i am still able to take pictures, i just cant see what im taking a picture of until i download the pictures.


Screen belt is cut off. send to us ... Canon PowerShot SD750 / IXUS 75 Digital Camera

I have cannon power shot a95 camera. when I turned on today the lcd screen was blank and it takes black photoes. Working though as you can review past pictures. Changed the bateries and memory card. Reconfigured memor card also. The icons show on screen. The shutter is opening and the counter is advancing and flash working. please help me. thanks


Call support 1-800-828-4040 and describe your problem to them.They are going to send me a shipping tag for free shipping and will repair the camera for free if the problem is the CCD Image Sensor.Consumer Products Hom ... Digital Cameras

Black Screen I have taken really good care of my camera and it has never been dropped. I went on a Cruise a few months ago and one day into the cruise the screen wouldn't show anything. It was just a black screen. When I took pictures they turned out black too. I am still able to navigate the menus and see pictures on my SD card. Even after returning to Colorado, a dry climate, the screen is always black and taking black pictures. Is there something I can do to fix this problem or should I just


... Nikon COOLPIX L18 Digital Camera

Black screen Hi, I have a Powershot S1iS (CANNON), and it worked just fine for about 2 years now. Last week - suddenly the screen went black, and I can not see anything. When I switch to see the pictures I've taken before, I am able to do that, and I do see them. When I try to take a picture - I'm able to, but the picture is black. Can it be a memory card problem (since it's a new one, and I didn't swap it, to verify that). Thanks - Shlomi [email protected]


Someone else posted that Canon fixed it for free. \015\012\015\012Here's a link to the Canon service site that explains their take on the problem. Yes they will fix it if it is indeed a CCD issue.\015\012\015\012 ... Canon PowerShot S1 IS Digital Camera

Black Screen When I turn on the camera I get a black screen. When I take a picture a get a black screen. When I review previous pictures taken when the camera was working properly on my computer all the pictures are black. Any idea what the problem is? Scott


Is there no image at all?Or if you look carefully can you see fient images on the screen.If you can then the back light has failed orv a oconnector has come loose.If this is so - then try squeezing the camera body at the base of the ... Pentax Optio S5i Digital Camera

Black Screen ive got a black screen when i take pictures; everything else on the camera works. the menu's pop up; the pictures ive taken show on review. but the actual view doesnt show anything and is completely black so whenever i take a picture its just all black. i just got this camera for christmas and it hasnt been dropped or exposed to liquid. it doesnt show a lens error number either; because i dont even think it knows it has one.. its just black though.


I have the exact problem. I came on slowly, some days it would work, some days it wouldnt. Finally i couldnt get it working at all. Sent it back to Kodak as it was still under warranty, the repair center claims it was "physical damage". They admit th ... Kodak Easyshare M753 Digital Camera

Purple screen when i go to take a picture the picture comes up purple, but you can review all the pictures ive taken in the past and they come up just fine. ive already taken battery out and all that stuff but it still has the purple screen syndrome.like when i got to take a picture it has a purple screen, you can still kinda see the image in it, and once the picture is taken and review it is purple though all previous pics are just fine, what is wrong with my camera? can it be fixed?


... Casio Exilim EX-Z50 RED STAR Digital Camera

FLASHES C:13:01 When I turned the camera on, I looked at monitor to take picture and was flashing C:13:01-wouldn't take a picture. Shut camera off, turned on and got two pictures off. That was it. By shutting camera off and on was able to get to the review setting and viewed the 80 pics. stored; that was yesterday. Today I get the c:13:01 code on each camera mode and review setting only shows the 2 pics from yesterday, then blue screen, though as I push the review button the on screen picture nu


OMG!!! If you still have the camera, try this. I read in one of these forums to spray a burst of brake cleaner in there and blow dry for a few seconds and believe it or not, it worked! That's after me taking it apart to make sure the connectors weren ... Sony Cyber-Shot DSC-P200 Digital Camera

When i turn on my sd750, the back screen appears dark (cannot see what the camera is point at and when i take the picture, it is black ... in the past i was able to retify but putting on and off a few times but now it never comes on. thoughts?


There usually is a button on the camera which will affect the LCD operation. On these Canons usually it is marked with a small monitor icon or it has "Disp" next to the button. This is on the surface of the camera and not in the menu. It will also be ... Canon PowerShot SD750 / IXUS 75 Digital Camera

I took a picture with the camera, turned it off and set it down. about 20 minutes later I went to take another picture, when I turned it on, it powers up, lens opens, but monitor is black and if you look through viewfinder and take a picture, the image on review is also black. It still allows you to review past taken pictures, but won't show anything in the monitor.


HiThat sounds like the display is turned off for shot preview, see if you can get it turned back on by pressing a disp. button or similar, if that doesn't help then somewhere in the settings or setup of the camere there should be a reset ... Vivitar ViviCam 5385 Digital Camera

When I switch my fuji finepix f700 to picture mode, the LCD screen is black. WhenI try to take a picture, the screen records black. I can review pictures previously taken, but am unable to record new pictures. It has a new battery.


Most likely a CCD error. In some regions this has earlier been covered by extended warranty. Try contacting Fujifilm in your country. ... Fuji FinePix F700 Digital Camera

When I turn on my Dimage E500, I get a blank black screen. I can review the old pictures taken on my memory card through my camera with no problems. I just cant take new pictures and if I try the pictures come out black like the screen. I have changed my batteries and memory card but nothing has helped. Please help me. Thank you Nicole


Check that is not the shutter that is stuck ... Digital Cameras

Why does my screen go black when I try to take a picture? This just started happening but I have been able to take pictures before. Also when the screen goes black, the pictures do not save.


... Sanyo Xacti VPC-S770 Digital Camera

Black screen Hi, I have Nikon coolpix S1 camera. Till last month, I was able to take pictures, but today, when I tried to take one, it showed black screen. The lens opens properly. I am able to see the images which were captured earlier, but, now, I am unable to capture any image because, everything is seen black. I reset all the settings, charged the battery fully, but no change.


Click here to read the web page for solution. It's free to fix. You need to scroll down the page, as it has many re ... Nikon Coolpix S1 Digital Camera

PICTURE SCREEN Hi Am unable to shoot new pictures with my A85 Digital camera. I am able to see the previous recorded snaps, but not able to take new photos. the back screen digital screen is fully black. Appreciate a response


CCD sensor fault : playback fine but no image in capture mode. Replace the sensor. Canon repairs thse faults free of charge but you need to find out what their policy is with A85. As I said this is a classic : I get + - 5 A85s every week with this pa ... Canon PowerShot A85 Digital Camera

I have recently been on vacation. I checked photos on the LCD screen after a days shooting. All was well. I have now downloaded the pictures to my computer. Photos from the first several days are missing and perhaps others too, scattered through the remaining days. When I try to review the pictures again on the LCD screen I can see the pictures I was able to download but also many blank screens with "incompatible JPEG". What does this mean and is there a way to retrieve my missing pictures fro


Is your means that: you can't see some of your picture from your camera screen?\015\012I have met this problem before, this is because you have do some a action for your image when your see it on your PC, such as flip...\015\012The camera can't read ... Canon PowerShot G9 Digital Camera

My camera shows black screen and I cannot see if I was able to take pictures or what. The screen just do not show anything. It's all black. What I can do for this? Any help??? Thanks!


... Sony Cybershot W330 Digital Camera

The LCD screen is all black even if the power is on. I can review pictures but I cannot take pictures because I do see anything in the LCD screen (all black)


Sounds like the ccd (imaging chip) in your camera is dead and would need replacing ... Sony Cyber-Shot DSC-T1 Digital Camera

Icons still there. can see pics through viewfinder and take shots but screen stays black in either picture-taking and review settings. Pictures are there but screen stays black... can use menu and other features.... what do i do? is the camera dead?


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. ... Canon PowerShot A70 Digital Camera

Black screen i turn on my camera, the screen is black! but i can review all the pictures i'd taken before,Why?? before it happened, the picture i took just got whitish like film being exposed to bright light! what can i do to restore back my camera??Or is it time to get a new one????


First ensure that this is not a setting problem, by removing batteries to reset camera. try also using the Reset command in the camera menu , after removing batteries.if you can see old pictures, but new ones come out black, that means th ... Canon PowerShot SD750 / IXUS 75 Digital Camera

When you turn my camera on it has a black screen and you cannot take pictures. You can review pictures and see the different menu modes, but the screen is otherwise black. The camera is otherwise in good condition and is only three years old.


Gennylou, sorry I didn't see your post sooner.\015\012\015\012This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warra ... Canon PowerShot S1 IS Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3349 seconds