Having problems with your Canon PowerShot S2 IS Digital Camera ?

Lens is extended and won't return. Acts as if trying to focus but will not stop. continues until batteries die.

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Canon PowerShot S2 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens is extended and won't return. Acts as if trying to focus but will not stop. continues until batteries die.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot S2 IS Digital Camera

My Panasonic DMC-FH1 stopped working after less than a month of use. It has been treated with care, not dropped or thrown about. It powers up, the lens automatically extends, but it cannot focus. After about 10 seconds the display reads: SYSTEM ERROR (FOCUS). I have tried recharging the battery, and leaving the camera powered down for an extended period. The owner's manual does not reference this problem. Any thoughts? Thanks you, Brian

\342\200\242 The focus range varies depending on the Recording Mode. > Set to the proper mode for the distance to the subject.\342\200\242 The subject is beyond the focus range of the camera.\342\200\242 There is camera shake (jitter) or ... Digital Cameras

The camera was working fine until I purchased a pack of kodak rechargeable batteries. After a week or so of using them my camera stop coming on when I would press the power button, it would make this beeping noise and the lens wouldn't extend. After continuously pressing the power button I got it to come on but again the lens did not extend and the screen was frozen. Why am I having this problem and how can I fix it?

Having gone over a month with no response, I assume this is no longer a problem. ... Samsung Digimax S600 Digital Camera

Sony cybershot dsc-n1 took 6000 pics and stopped working Screen went white before died with lense extended no sign of power next cybershot DSC-N2 took 15,000 pic and died just refuses to turn on. no power battery shows 4 volts do these cameras have a limited life pan?

No non of sony cameras come with any life pan\015\012ya they are telling something baout life cycle \015\012but i have cybershot with 29000 pic and my friend is having about 20000 so if your cameras is in warrenty period then go to sony s ... Digital Cameras

My camera has suddenly stopped working. All I get now is a flashin AV sign on the LCD screen and the lense wont even focus, nor will the flash pop up. I have charged and replaced the batteries but this hasn't made any difference.

Try to use the default settings in the instructions or reset the settings in the camera. ... Pentax K100D Digital Camera

Cyber-shot T2 Hello This is probably a long shot but I have had my Sony cybershot T2 for about 1 month now and about 2 weeks ago it just died on me and it won't turn on. I didn't drop it, there is a not a single scratch on it, i have charged the battery 2 full but it just wont turn on. At the beginning it would flash as if it was turning on and then stop. Now it won't even do that. I don't know what to do as I loved that camera and it's very new. It worked perfectly before. If you could help me

Hello Henrietta,\015\012\015\012Your problem is exactly my T2's problem. I returned it to the vendor and I was informed that the board is damaged and possible reason is it was dropped. Just like you, I didn't drop my T2. I wish there w ... Sony Cyber-shot DSC-T20 Digital Camera

My batteries died in my pink i733 and when it shut down the "zoom lense" did not recede. i put fresh batteries in it but all that happens is that the green light flashes. it wont come on or turn off. the lense will not recede and none of the buttons work. the screen doesnt come on or anything. HELP!!!!! My i733 has the same problem,It died on me while I was taking pictures and now the lens is out the green light flashes and it wont turn on, new aa in it aren't helpin I get a very quick blee

This can sometimes be fixed if you remove the batteries over night and allow the camera to sit and discharge it should correct this problem. hope this helps. ... Polaroid i733LP Digital Camera

Beeping This is my daughters camera she got it for christmas last year, it worked fine until a couple of months ago. When you push the power button with rechargeable batteries in it ... it starts up but then the screen flashes to Low Battery and then it starts beeping and wont stop until you take out the batteries. We have tried other batteries and with those the camera wont even turn on. Please help me because she loves this camera and is always sneaking it into school with her.

Thanks Toniapaytons, ur the best. I thought I had broken the thing, and it was my parents that I bought for them for their anniv. I had borrowed it. Shew!!!! your right we were just buying regular disposable. Thank you thank ... Samsung Digimax D53 Digital Camera

Camera worked great since Dec. 2005. When camera was brought back from the beach, since then photos are not in focus. Looking through the viewfinder is not in focus either. I loaned it to my granddaughter. Was assured camera did not get wet. Have blown compressed air in all crevices on the outside to remove possible sand. Camera had stopped with zoom lens out, not retracted. I replaced battery pack. Everything else seems fine with the new battery pack, but the focus.

Hello\012\012There are following possible factors:\012\012\012\012Dust in the lens\012Moisture in the lens\012calibration of lensCheck these by yourself or by qua ... Canon PowerShot SD550 / IXUS 750 Digital Camera

My Nikon D-40x has an auto focus that won't auto focus. Becasue it won't focus, it won't take a picture with the lens set to that mode. One day the camera worked fine. I put it up in the closet for about 5 months while working odd hours. Took it down removed it from the case, charged the battery and it just won't work. It died all on it's own....Replaced the battery, same result.

When you store a unit with a battery even if there is no obvious signs of corrosion at the contacts of the battery terminals doesn't mean that there is none on thecircuit board it'self. if you feel comfotable doing this remove the back cover of camer ... Digital Cameras

Not working we loaned our optimus 5.o mega pixel to a friend he said he took 4 pictures then the battery died I tried to charge the battery and it still wont work. It wont even turn on with it plugged in to the wall. Could the charger went bad or the battery and charger. or what. we have had this camara since aug of 06. could some one help I have a wedding in 2 days that I need this for. Thanks for any info in advance

Wher do I get a new battery? ... Optimus DS-5080 Digital Camera

Unknown I dont now the specific part name, but the thing that extends out that also has the lense on it wont extend when i push power. All i can do is acess my pictures, but when i flip it to take a picture it wont extend out, and the camera turns itself off. I already tried replacing batteries. Could someone help me?

Easy just grab it pull and twist and pull it to full out and power it on and off ... Fuji FinePix E550 Digital Camera

My fujifilm finepix f480 is brand new and i've only used it about 4 times. Without any incident to start a problem, the charger stopped working and the camera wont turn on at all with the battery in it. The charger light will go on for about 2 minutes and then turn off, and the camera light wont go on at all with the battery in it...is this the camera or the battery or the charger?

Looks to me as charger issue. Digi cam dont work if battery is very low... forget about flash. Also check the input voltage for charger as it should be compatible with power supply at your home. ... Fuji Digital Cameras

Camera seemed to be working fine..got lots of pics..seemed to have stop taking photos a couple days before I picked it up..lost correct time and date so figured batteries were dead. Changed batteries and wont turn on! Took batteries out and repositioned made sure in correct and still wont turn on! Please help

... Moultrie GameSpy 4.0 Digital Camera Deluxe

My Fuji Finepix z1 is having a few problems. When I slide it to on, I can focus on something take a pic but then it swithches itself off without saving it. I thought it may be the battery but it is telling me the battery is fully charged. It doesn't seem to be saving any new vids I take either,as soon as i stop recording I get "Write Error" across the screen and it switches off.. A few months after I had it the sound output in Video mode stopped working, although when I transfered it to my P.

Yes take a large hammer and smash it up ... Digital Cameras

Adding WD-40 Will adding a little bit of wd-50 to the camera zoom swivel head affect the camera? I probably should have sprayed it on a napkin and wiped it but I sprayed it directly on. But not much at all. But my camera has completely stopped working and its stuck with the zoom out and everything. But it might also be a battery problem since I dont have my battery charger and dont know if the camera died but I dont think it would die with the lens still exposed. I have a Sone DSC-W50. Please he

Gears hang up alot or the lens was banged while out make the lens stay out.. a tiny motor that drives these gears might be bad,\015\012might be a low battery, sometimes other errors make the camera just shut down with lens sticking out, I used ... Sony Cyber-shot DSC-W50 Digital Camera

Hi. our EOS 20D has stopped working. Thought it was the battery but both are charged. The camera is basically dead and wont switch on. It stopped a few days ago and worked on and off for a few days and now is not working at all. Have removed and checked batteries and memory card. Any help would be much appreciated. Thanks

Hi,First off how long have you owned the camera? I highly recommend you have the camera repaired by canon or an independent repair professional. These cameras are very complex to say the least. You can follow this link to locate the nearest can ... Digital Cameras

Canon A400 Hi, I have the above camera (canon power shot A400) and have just solved the E18 error by tapping the plastic A/V out cover - THANK YOU ! However, now, although the camera turns on, lense extends and I get full working order - after a few minutes I get the message 'Change batteriers'. and the camera dies. I have now put in several new batteries (including the little(cr1220) but the same message keeps coming up and the screen and the whole thing dies after a few seconds. Is this a furt

Having using standard LR6 batteries in a Canon before you will only get 3 or 4 pics max before it drains the batteries. You really need high power AA's like 2300mAH+ rechargeables for any good performance or Lithium AA's ... Canon PowerShot A400 Digital Camera

My cannon g7 just stopped workng. its like it had a power short or something. all power just shut down. it left the lens out. ive tryed swapping the battery ive checked the battery cover is properly shut. but no lighs will appear and the camera wont do anything and the lense is still out.. should i pull it apart my self and have a look. could it be dust or sand or something stopping a conection?

Common problem. \015\012refer this solution #1\015\012http://www.fixya.com/support/t2238145-canon_powershot_g7_just_wont_turn_no ... Canon PowerShot G7 Digital Camera

My Kodak m1093 stops charing in 5 minutes on a new battery. The old battery was dropped due to i thinked it goes dead but that was an lens error that i fixed later. when i used a new branded battery, it charges it only for a few minutes but if i remove and reinsert the battery while charing, it continues for more 5 minutes. i have to remove battery 10-15 times to charge it fully. I will never buy from such a idiot company whos camera cannot tell what error it is facing like lens error or

Hello, try putting in more expensive re chargeables. And if that doesnt work, get yourself a discharger. This machine discharges the batteries safely and allows them to fully charge to their full potential. There are more stronger batteries coming ou ... Kodak EasyShare M1093 IS Digital Camera

After recharging the battery and replacing the battery (rechargrable Li-lon), the camera turned on than would not work. I took out the battery and tried to reinsert but now I cannot put it back in. There is a metal tab in the battery compartment that protrudes stopping the battery from seating completely. The lens is fully extended as well and I cannot turn the camera on nor off. I have a EasyShare Z612.

Hello Gene, Sounds like the battery contact has been damaged, this will require a shop repair. ... Kodak EasyShare Z612 Digital Camera

My Sligh model 0935-1-TA Battery Operated Grandfather Clock will only run about 20 minutes before stopping after new Heavy-Duty C-Cell Batteries are installed. This problem continues no matter what b

... Sligh Digital Cameras

My camera won't power up with fresh batteries. It died while I was taking photos. I thought the batteries were flat so put in new batteries (two different sets), but the camera wont turn on when the start button is pressed.

Try plugging your camera in via-usb into your computer. That's usually the most direct way to get power to your camera. If that doesn't work, check the battery door where you insert your batteries. It could be loose or closed incorrectly. If your cam ... Sony Cyber-shot DSC-S700 Digital Camera

Hi there. I suddenly have a problem focusing my canon digital rebel xt. I have done nothing different to it, but cannot get it to focus AT ALL now. I am a professional photographer so tried other troubleshooting routes that I thought might cause focus problems (i.e. not enough light; played around with the shutter speed, f stops. etc.). I also took battery out, and put back. I took lens off and put back on. Any other ideas that you can suggest that would be causing this problem? Thank you for yo

Have you tried cleaning the contacts on the camera body and lens where they meet with a cotton swab lightly dampened with rubbing alcohol? ... Canon Rebel XT / EOS 350D Digital Camera

I have a small Panasonic Lumix DMC-TZ5 camera. After fully charging the battery I am all of then sudden getting this error message :"please turn camera off and then on again." When the camer is OFF the lens is extended and open. When I move the camera to ON the lens moves in to the closed position closes, then reopens, extends, tries to focus, is unable to and the error message appears "Please turn camera off and then on again" This cycle just repeats. The lens is able to extend it is not st

Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Panasonic Lumix DMC-FZ7 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3272 seconds