Having problems with your Canon PowerShot S3 IS Digital Camera ?

I get lens error , restart camera i hope you can provide help, thank you


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot S3 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I get lens error , restart camera i hope you can provide help, thank you


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot S3 IS Digital Camera

I have a brand-new camera; therefore, I don't know why it didn't retract the lens. All it says on the screen is "Lens error, Restart camera." I restarted over and over and it's still not working. Thanks for helping! I'm on vacation in Quebec City with my daughters and I really hope to document our trip!


Check if there is no cover on lense and remove battery for 30 min to allow to reset.if that does not solve your problem then you better take it back to the seller as it is still on warranty and opening it may void your warranty. ... Canon PowerShot A2100 IS Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Lens Error When I turn the power button on -it beeps & the green light blinks then it says lens error, restart camera-but It will not restart & the lens is 1/2 way out & will not go back in. please help-need camera Thanks ,Penny


Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:\015\012 ... Canon PowerShot A560 Digital Camera

Canon Powershot SD600 (elph) won't start. Error code "lens error, restart camera". Restart does not clear message. Removal battery does not help. Lens cover can be openned manually. Is there a way to "reset" this camera? Thanks.


Hi\015\012 What you are seeing is a generic stuck lens error message:\015\012\015\012Your\015\012lens needs to be cleaned, repaired or replaced. There are online places that will do it for a\015\012decent price and there are o ... Digital Cameras

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks.


Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Canon SD900 My lens is stuck out, and everytime i try and turn on my camera it makes a grinding noise and then reads on the screen, "lens error restart camera" How do i restart the camera? And how do i make the lens not stick out if the camera is off? Thanks for your help!! C


First off, see if Canon can help you. If not, the following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try:\015\012 ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

THE PROBLEM I AM FACING WITH MY CANON POWERSHOT A470 MODEL IS THAT THERE IS A LENS ERROR AFTER A DROP. IT SAYS ON THE SCREEN: 'LENS ERROR, RESTART CAMERA' IT JUST DOES MOT BUDGE. THE LENS DOES NOT COME OUT. HENCE CAN YOU PLEASE HELP ME ON THIS. THANKS.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot A470 Digital Camera

When I turn on my camera, It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon Powershot A2000 IS Digital Camera

I have a powershot a470 that I bought in May 2008. My lens will no longer go in or out and gives me a lens error, restart camera message on bottom of screen and beeps a few times before shutting off by itself. I can no longer take pictures and have replaced the batteries. The camera will not restart at all. I have always taken care of my camera and dont want to buy another. Please help. Thank you.


This is a lense drive problem. \015\012And may require the WHAP method to correct :D\015\012\015\012The tolerances between the motorized lense and the camera body are so tight, that any graing of sand, lind, and even hair can cause ... Canon PowerShot A470 Digital Camera

When I turn on my camera It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon Powershot A2000 IS Digital Camera

Lens problem Zoom lens is stuck in ON position, and when I press Power button, screen reads, "Lens error, restart camera" accompanied by strange whirring sound from lens. Please help! On vacation, and photos are needed! Thanks.


The lens needs replacement.\015\012for reparing estimates cost of camera\015\012http://www.advancecamera.com/repair ... Canon PowerShot SD1000 Digital Camera

Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five


Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera

Camera suddenly began reading "lens error - restart camera" and lens will not retract. camera was not dropped and no foreign material was introduced to lens (as far as I know) please help! i love my camera and am very distressed! thanks, bee


Try to push or pull lens while turning camera on and off ... Canon PowerShot SD850 IS Digital Camera

Hi, i dropped my a560 the other day and the end part of the lens bent a little but i managed to put it back in its original form. however when i press the power button the lenses whirrs and tries to open but goes back in and on the screen it says 'lens error restart camera'. Its my friends camera and i dont want to give it back her in two pieces. please help thank you


Sounds like when you dropped it it damage the gears in the camera that make the lens not work properly , you may want to take it and get it fix by the maker of the camera sorry. ... Canon PowerShot A560 Digital Camera

I was taking pictures and then the camera malfunctioned, giving me this error statement: "lens error, restart camera" I tried re-starting by removing and replacing the battery, but this didn't help. Please advise. Thanks.


Did you just buy this camera? If so, please either call Manufacurer or take it to the store where you got it and try to get a refund, as this problem happens sometimes, but should NOT be happening on a new camera. If you're still under warranty, you ... Digital Cameras

Have a Canon Power Shot SX100 IS...Lens error, restart camera... I have changed the batteries, etc., however, the lens will not "colaspe"... PLEASE HELP!!! Thank you...


\015\012If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.\015\012\015\012Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very eas ... Canon IXUS V2 Digital Camera

Hi I am Nats, I accidentaly dropped my camera when i was trying to take a pic and it just stop workin and the lens are stucked. it shows lens error and restart camera. What can I do? Please help.! Thanks so much!!! Nats


Hi there Nats,When you dropped the camera, there must have been a grit of sand or a dirt built up that caused the lens from retracting, thus it is giving you the "lens error". Here is what you try to do. Hold your camera on your right ha ... Digital Cameras

Hi, i have canon powershot a590 is ,and when i try to turn it on it says: " Lens error. Restart the camera", but i can't restart if i can't turn it on, maybe it happened because the camera run out of battery while it was on, please if you guys can help me out i would really appreciate it. Thank you very much.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A590 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help. I have te same problem with my camera the battery went flat and the lens was still out so i tried to tur it on but it says lens error 112 and it won't turn on !


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sanyo VPC-S7 Digital Camera

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help. when i turn on my camera it says lens error, starts beeping, and then shuts off


WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3101 seconds