Having problems with your Canon PowerShot S400 / IXUS 400 Digital Camera ?

Canon SD400 LCD screen does not work

\015 I had the camera for 4 years and did not have any complains until about a week ago the LCD screen suddenly turned pink with horizontal lines and then completely stop. If i take a picture I can view it on my LCD but I can not use the LCD screen as a viewfinder before taking a shot. Also this impacts focussing on the subject.\015\012\015\012I purchased it for $349 and wonder if there is an easy fix to this\015

Answers :

I too had the problem (described above) -- of seeing the purplish vertical curtain whenever I looked in my Canon PowerShot S410's LCD monitor.

I contacted Canon, they sent me a prepaid shipping label I could use at my local UPS store; they repaired the problem and then shipped the camera back to me. I received the camera just now and the problem seems to have been resolved.

Thank you, FixYa experts, for identifying the problem and indicating that Canon was fixing it at no charge.

The symptoms you describe sound like a CCD failure. \015\012Canon is fixing this for for free for certain cameras, including free shipping both ways. This is regardless of the camera's warranty status. However, the SD400 is not on the advisory list (although the S400 is). Please check the following two links for more info:
\015\012Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
Repair Help & Product Troubleshooting for Canon PowerShot S400 / IXUS 400 Digital Camera

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Canon SD400 LCD screen does not work

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