Having problems with your Canon PowerShot S500 IXUS 500 Digital Camera ?

The lens will not go out. Indikation E18 shows


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot S500 IXUS 500 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

The lens will not go out. Indikation E18 shows


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Canon PowerShot S500 IXUS 500 Digital Camera

Camera will power on lens works but the screen won't show any image but still shows menu options etc. but no pictures. I got an E18 once but the lens seems normal. The camera seems to function normally but won't record pictures.The cf card is in normally also.


Test ... Canon PowerShot A75 Digital Camera

Showing the error E18 , lens jamming camra wont turn on a show's up error e18


... Canon PowerShot SD300 / IXUS 40 Digital Camera

Canon PowerShot S45 lens is retracted out and lens cover won't open or shut. camera cannot operate. Powers up, E18 shows on blank viewfinder, beeps 3 times and goes back to blank viewfinder. Shift lens cover back, sounds like it's opening/closing, but nothing happens other than the above.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot S45 Digital Camera

E18 error I have a Canon Ixus II which is four years old. Today I switched it on, took a couple of pictures which appeared blurred on the screen. Deleted these pictures. Camera lens stayed out. Switched camera on and E18 showed on bottom left of screen.


The following outlines some repair options for a lens error:\015\012\015\012http://camerarepair.blogspot.com/2007/ ... Canon PowerShot SD110 / IXUS IIs Digital Camera

E18 Ive had this camera for about 4 years. I dropped it a few days ago and it only works every so often. the lens is now stuck out and the code e18 shows up when i press the power button... is there an answer to this???


Absolutely! discard it and buy a new one. The cost of repair excfeeds its value ... Canon PowerShot A520 Digital Camera

My Canon Power Shot A80 Digital camera goes ON but only shows the screen name Canon then the lens goes back into off - some sounds come on and then E18 shows in the lower left of a black screen. Help.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A80 Digital Camera

Canon PowerShot shows an E18 on the screen. Lens won't retract.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A85 Digital Camera

The lens is not going in, the screen is black and it is showing to E18. the camera is also making noise


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon PowerShot A620 Digital Camera

Hi, I have a Canon IXUS 40 digital camera - My lens suddenly does not want to close and show me an E18 error code on screen - what is the problem?


Hey there johans, the E18 error code indicates there is a problem with your lens unit or lens cover. It was probably the result of an impact of some sort, or you may have something such as sand or dirt jammed in the device. If you cant see anything t ... Digital Cameras

Lens cover does not open E18 code shows - Canon PowerShot S400 / IXUS 400 Digital Camera


Problem in lens unit repair the lens unit ... Canon PowerShot S400 / IXUS 400 Digital Camera

Hi there Canon Ixus 750 Turn camera on ready to shoot in camera mode lens extends screen goes blank and shows E18 message All other functions are working Kind regards Paul


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\01 ... Canon PowerShot SD550 / IXUS 750 Digital Camera

Powershot sd550, when turn on showing error e18 and the lens are stuck out.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon IXUS V2 Digital Camera

I have a cannon s2 15 and the lens wont go back into the camera and a error of E18 shows on the view finder


Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preve ... Canon PowerShot A75 Digital Camera

Powershot 200 will not take pictures, displays E18 on otherwise blank screen. Will show pictures stored on card -just will not take any new ones. Lens cover seems inoperable as well.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot S200 / IXUS 178 Digital Camera

Camera wont turn on zoom lens is stuck out camera power light comes on flashes for a few second the screen shows a E18 then it shuts itself down


The lens motor or drive has failed. Thats why you are getting the error and the lens won't retact.This is covered under warrenty if you have any. If not it can cost more than a new camera to get fixed. If you conact canon support or conac ... Canon PowerShot A410 Digital Camera

My canon ixus 750 shows a code E18 on the screen and the lens will not retract. But the camera will not allow me to take any photos it just switches off. Please help me.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Digital Cameras

Lens won't close Shows error E18 Can't find the pictures to dismantle


This is a pretty common lens problem for Canon. Read this page for more detail on the error and how to resolve it:\015\012\015\012http://www.e18error.com/repair ... Canon IXUS V2 Digital Camera

HI! i can turn my ixus40 on, and look at the foto i ve made but if i turn to foto/video mode, the lens doesnt extract and it beeps shows "E18" on the screen and turns off! is that something typical? thanks


... Canon PowerShot SD300 / IXUS 40 Digital Camera

E18 error on Canon ixus40 - lens stuck


The E18 error is an error message on Canon ... Canon PowerShot SD300 / IXUS 40 Digital Camera

I have the Canon Power Show S2 IS Digital it's showing E18?


Check out this:     Generic problem for all Digital Cameras\015\012E 18 problem ... Canon PowerShot S2 IS Digital Camera

Lens open can not shut down E18


Sometimes it just gets stuck - With the camera on go to the view mode and give it a little jiggle with your thumb and finger. Also - a can of compressed air can loosen up what ever might be stuck in there. ... Canon PowerShot A95 Digital Camera

Lens conversion I often use a telephoto lens or another type of lens such as a panoramic. I cannot get my camera to switch back to normal lens usage. I do have the Conversion Lens: OFF in the menu option. In the screen though my camera still shows W========T there is no other. Any suggestions? Usaually there is a line between the W and the T to show zoom conversion. I cannot get that back.


Check the smart zoom precision zoom setting ... Sony Cyber-shot DSC-H2 Digital Camera

My wife dropped her Canon Powershot SD750 and we thought everything was OK. Then moments later when we tried to use it, the lens came out and then locked up and the screen showed 'lens error restart camera'. Since then, after numerous attempts to get camera to work, the camera still shows 'lens error' and the lens is always out and locked. Could you help?


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Camera problem Hi. I have a Pentax Optio M20 Digital Camera. When I hit the on/off button, the camera turns on, the lens zooms out for a second and then back in, then it shows the "Pentax Optio M" load screen, then it shows "Auto Picture" in the center and a green dot in the bottom left with the words "EV Compensation" next to the dot. While it's showing this last screen, it beeps 3 times right before the lens zooms out again then back in just before the camera turns off. I have changed the batt


I got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work ... Pentax Optio M20 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1251 seconds