Having problems with your Canon PowerShot S500 IXUS 500 Digital Camera ?

LCD monitor is blank, purple lines flash on/off


Answers :

Http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_s500#ServiceAndSupport
\015\012
\015\012Issue: How do I reset the camera to its default settings?
\015\012\015\012\015\012Solution: Procedure for resetting the camera to default PowerShot S400, S410, and S500

\015\012
\015\012Resetting the Settings to Default\015\012You can reset all of the menu and button operation settings to default except for [Date/Time], [Language], and [Video System].
\015\0121. Turn on the camera.
\015\012\015\012The mode dial can be turned to any setting.
\015\0122. Press and hold the <MENU> button for longer than 5 seconds.

menu_button.gif\015\012\015\012The message \034 Reset settings to default?\035 appears on the LCD monitor.
\015\012default_menu_a70.gif\015\0123. Select [OK] using the left_button.gifand right_button.gifbuttons, then press the <SET> button.

set_button.gif\015\012
    \015\012
  • The screen below appears while resetting. The normal screen resumes when resetting is complete.
  • \015\012
  • \015\012default_menu_2_a70.gif
  • \015\012
  • To cancel resetting, select [Cancel] instead of [OK].
\015\012caution_a70.gif\015\012
    \015\012
  • The custom white balance is not cancelled even if settings are reset to default settings.
  • \015\012
  • Settings cannot be reset when the camera is connected to a computer, to an optional direct print function compatible printer (CP series) or to a direct print function compatible BJ printer (optional).
  • \015\012
  • ---
\015\012Solution: If troubleshooting fails, the PowerShot S500 requires service.

\015\012
\015\012If all troubleshooting steps have failed, then the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Links to the service options that are available for your product are listed below:
\015\012\015\012\015\012\015\012\015\012Request a Repair Online\015\012You can conveniently pre-arrange repair service with a Canon Factory Service Center through Canon's website.\015\012\015\012Find a Service Location\015\012Search to locate a repair service center and obtain further instructions.\015\012If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
\015\012
    \015\012
  • \015\012Obtain Support by Email
  • \015\012
  • \015\012For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 pm. EST, excluding holidays).
  • \015\012
  • \015\012Toll-free TDD Support Line for the Hearing Impaired is available Monday - Friday (excluding holidays) at 1-866-251-3752
  • \015\012
  • \015\012Technical Support is available for Customers in Canada at 1-800-OK-CANON
\015\012We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.
Repair Help & Product Troubleshooting for Canon PowerShot S500 IXUS 500 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

LCD monitor is blank, purple lines flash on/off


Http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_s ... Canon PowerShot S500 IXUS 500 Digital Camera

No picture When looking at the monitor and the view finder all I have is some purple lines across the screen. The camera will flash and make a blank photo. I have recharged the batteries to ensure they are good.


Your problem is undoubtedly the CCD image sensor. Under normal circumstances it would be cheaper to throw away the camera & buy a new one, but...\015\012\015\012 As of Oct. 6, 2005, Canon issued a Service Notice pert ... Canon PowerShot S1 IS Digital Camera

The LCD Monitor of my Canon PowerShot A95 shows purple, white, and black horizontal lines instead of a clear image of what is in the Viewfinder. Pictures taken while showing up this way on the LCD Monitor turn out with the same fuzzy stripes. Light lines show up in the well-lit areas of the scene and dark lines show up where the scene is dark. The problem was intermittent for months but now cannot be corrected by powering off. Thanks, Steve


See this FixYa link. ... Canon PowerShot A95 Digital Camera

Canon power shot S230 elph. I have two of them and they both use to get purple, magenta lines showing up in LCD display. I just happen to power them on again and one seems to be working but the other will view prior pictures fine in the LCD but when trying to take a new picture it very dark in LCD and picture is dark almost black when viewing. Flash is going off when taking a picture.rn Thank you, Cindy


... Canon PowerShot S230 / IXUS 179 Digital Camera

I was taking pictures outside using a tripod mounting and had my Fujifilm FinePix S5000 on in photography mode - Auto mode. Upon placing the tripod for a new photo, I observed that the LCD monitor had turned white with intermittent horizontal flashing black lines. The view through the viewfinder is also white but without the black lines. When a photograph is taken the image is white. I should point out that in Playback mode I can view previously taken photographs perfectly on both the moni


Hi,It seems ccd imager chip problem, ccd imager chip is electronics device that converts an image into electronics signal. It is located at end of lens assembly in camera.CCD imager chip will be replaced to get correct view in camera mode ... Fuji Digital Cameras

LCD screen is blank with a purple line on the left side of screen


Hi,Its is problem of bad ccd imager and this part will be replaced in your Canon A75 camera.Canon will repair A75 camera free of cost.Click ... Canon PowerShot A75 Digital Camera

LCD monitor The LCD monitor is blank when turn camera on. I can view historical pictures but when switch mode to take picture, the LCD monitor is blank and if take picture, the picture is blank.


This sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:\015\012\01 ... Canon PowerShot S230 / IXUS 179 Digital Camera

Nikon CoolPix S500 shows colored lines on lcd and in photos where the lights are bright. I have restored settings tried using it with no flash, soft flash, and auto flash and the problem continues. Noticed the lines on the lcd over a year ago and it has progressed to brightly lit photos also now. In some photos lighter colors also show up with the lines. ie. My daughters blonde hair in the light looks almost transparent with all the lines running through it. Is this a lens problem? Is there


... Nikon COOLPIX S500 Digital Camera

Panasonic Digital Video Camera NV-GS35 - When the LCD monitor is opened the screen goes blank or has horizontal lines. When it is half opened it is fine though keep opening to 90 degrees and it goes bloank.


The flexible ribbion cable carring information from the camera to the LCD monitor gets damaged in time. You have to get the cable change. ... Panasonic Digital Cameras

Need Help Hi, I have Canon Powershot A170 digital camera. It was working fine, however, I am unable to take picture from it now. The LCD screen is totally blank, A littlw purple lines come on left or right side of the screen when I place it before daylight. I have been trying to use different buttons ... but no luck. Could you please tell me step by step how to resolve this issue. Though I have been trying to replace batteries but no improvement. Your help would be greatly appreciated, Thanks,


Found this for my Canon power Shot A70 ...this may help you.\015\012\015\012 \015\012Tuesday, November 13, 2007\015\012\015\012 ... Sony Cyber-shot DSC-W55 Digital Camera

The LCD Monitor of my Canon PowerShot A95 shows purple, white, and black horizontal lines instead of a clear image of what is in the Viewfinder


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. ... Canon PowerShot A95 Digital Camera

The LCD monitor on my SD 200 is not functioning. When the camera is turned on the screen is bright amd shows vertical colored lines in the bottom left corner, a grey blue patch in the top left and a purple blob in the top right. It is the same with the card in or out and none of the function keys make any difference.


Sounds like a cracked LCD screen. You may be able to fix it if you can find a replacement screen. I usually search ebay for a broken camera with other problems that I can cannibalize. Here's some examples on LCD replacement, including one for your ... Canon Digital Cameras

CANON pOWESHOT S1 : BLACK SCREEN WITH PURPLE LINES ( BOTH SCREEN)


Yes they will. If you are still living in Canada, or in USA, call 1-800-OK-CANON to arrange free repair. ... Canon PowerShot S2 IS Digital Camera

LCD' My A95 LCD is displaying a pinkish/purplish lineS which disappear on focusing. Afetr taking the picture and displaying it a slim purple line on the top of the LCD?


Its problem of bad CCD Imager Sensor in your Canon A95 camera and this part will be replaced.Canon has announced Free of Cost repair scheme for same fault in A95 models. Click ... Canon PowerShot A95 Digital Camera

Blank lcd I just got a new canon 600D. After playing with it for a while, i turned it off. Then after 5-10 mins i turned it on once again, and opened the lcd screen, but it shows blank(or say black). I can see that the lcd backlit is workeing, but nothing (no content) is displayed. Can this be an issue of low battery ? pressing the shutter button full also not capturing the picture. Flash works though, and optical view finder too, but it does not capture the photo.


Hi there:Some symptoms of a defective CCD include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card. ... Canon EOS 600D Rebel T3i Digital Camera

A95 LCD My A95 LCD is displaying a pinkish/purplish lineS which disappear on focusing. After taking the picture and displaying it a slim purple line on the top of the LCD?


Its problem of bad CCD Imager Sensor in your Canon A95 camera and this part will be replaced..Canon has announced Free of Cost repair scheme for same fault in A95 models.. Click Canon CCD Advisory to see details f ... Canon PowerShot A95 Digital Camera

LCD screen black with flashing color lines


After reading comments on Fixya about similar problems, I decided it might be a defect in the CCD image sensor so I contacted Canon and they confirmed that it was and they said they would fix the camera without a fee. Thanks for your help. ... Canon PowerShot S60 Digital Camera

When I turn it on I get white and purple lines on the lcd moving up and down. If I take a picture it comes out as white and purple lines.


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. ... Canon PowerShot A75 Digital Camera

Hi, I have a camera, a Sanyo VPC-T1060 and it's having some problems. It turns on, flashes, takes photos apparently, but the LCD screen won't work. It turns white when I turn it on and when I take a photo with flash black lines appear all in the photo. I've tried finding a reset button, but nothing has been found. As I said, it takes photos, but I need the LCD screen to take a photo so I can see if I messed up and should take more. I'm a photographer and I got this camera as a side kick to my DS


Try to remove the memory card if used, and blowing out the connectors in the camera cavity with compressed air (to remove dust if any).\015\012\015\012Make sure the contacts are clean. If necessary try another memory card.\015\012 ... Sanyo VPC-T1060 Digital Camera

Gateway DC-40. I attempted to format a new 4GB compact flash card. I guess I must have done something wrong. I now have no monitor LCD display, the camera will respond to the on/off switch and the lens will extend. But, the camera will not respond to any of the other switches.In the LCD panel indicator display have an L in the upper lefthand corner and in the upper RH corner I have the auto flash and red eye reduction icons. I had installed the CF card the day before and everthing was fine excep


Hi,Remove the Card and see, if that would help the situation. Update the Firmware, if available.Let me know the progress, so we could proceed.Hope i helped you.Thanks for using ' Fixya ' and have a nice ... Gateway DC-M40 Digital Camera

Our Canon Powershot A80 turns on, but no display appears on the LCD monitor when in shooting mode. Camera acts like it is taking a picture,flash occurs, but you then cannot display the image on the LCD monitor.(all black) When trying to download the image from the CF card, it is just a samll dot, no image is there. We have had camera for several years, no longer under warranty.


Seems your Canon A80 camera got known problem of bad ccd imager IC that needs to be replaced.Canon will replace ccd imager free of cost, click ... Canon PowerShot A80 Digital Camera

My pictures and the lcd screen come out blurry and pink, with horizontal lines across I have a Sony CyberShot DSC-T1 Digital Camera with 5 megapixels and 3x optical zoom I got in 2004. When I take pictures using flash, the light or white colored objects and people turn out pink on the LCD screen. The image isn't distorted and there aren't any lines or blurry images. Things just turn pink... Very frustrating!


Hi,\015\012Camera symptoms shows bad CCD Imager in camera and this part needs to be replaced.\015\012Sony has announced free of cost repair scheme for such problem in DSC-T1 models. Please click ... Sony Cyber-Shot DSC-T1 Digital Camera

I have a Canon Powershot A590 IS and it has about 14 or 15 white vertical lines down the left side of the LCD monitor that take up 3/8 inch and you can almost see through them but they are there all the time the monitor is on. Camera still take good pictures but I hve trifocals and I can not see the icons under the white lines well


... Canon PowerShot A75 Digital Camera

LCD monitor is blank


Canon would have to fix this for you. The fault may be the screen itself, or the LCD viewfinder drive IC on the camera's circuit board. In this case they will replace the circuit board. \015\012\015\012Jerry G. ... Canon PowerShot G3 Digital Camera

Purple Screen My camera turns on, but the display screen is purple. It flashes and snaps to take pictures, but the picture doesn't come out, only a purple screen. Please help. I have a new Panasonic Lumix DMC FZ28 camera and it seemed to have just died. I was taking a picture and it stopped, the screen turned purplish with thick lines. I tried turning it off and on, but it went dead. any ideas? it's 2 mos old


If it is only 2 months old,then you still have warranty.A purple lcd, viewfinder and photo is a 100% CCD failure.If out of warranty, not worth the repair. ... Panasonic Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1485 seconds