Having problems with your Canon PowerShot S5 IS Digital Camera ?
My S5 stopped to work!
\015 Hello everybody,\015\012\015\012A friend of mine went to US and I bougth a S5 for me. Now, the camera is here with me in Brazil.\015\012I "played" with it for a week. Everything worked fine (I shot 389\015\012photos and made some videos with it), until the day that the\015\012rechargeable batteries ran out of charge.\015\012The lens didn't retracted, and I started to be afraid.\015\012So, I recharged the batteries. Tried to turn on, and after about 5\015\012attempts (turning on, nothing. Pulling out the batteries, putting it\015\012again, turning on, nothing), it started to work again!\015\012So, I connected it on my notebook's USB. The PC recognized it, and when I would start to copy the photos, the camera shut off.\015\012I tried to turn it on, the green led lighted, but just turned off. I\015\012could smell something burnt on the battery case, but it can be\015\012something of my mind, because today I can't smell it anymore. Since\015\012this day, the S5 never worked again.\015\012\015\012The things I already tried:\015\012\015\0121 - Take the CR1220 off and the batteries, wait for a long time and try again\015\0122 - Recharge the batteries\015\0123 - Try non-rechargeable alcaline batteries (DURACELL)\015\012\015\012Can anyone help me? I can't send it to the technical assistance, because it came from the US and I am here in Brazil.\015
This is a safety issue since you smelled something burnt. I realize that you are out of the country, but if you have anyone in the US who can take care of this for you, have them call Canon and the call will be escalated to customer relations. They take safety issues very seriously. I'm not sure what the outcome will be, but I would try to have someone in the US help me out with that.
Repair Help & Product Troubleshooting for Canon PowerShot S5 IS Digital Camera
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