Having problems with your Canon PowerShot SD1100 IS Digital Camera ?

Lens error, restart camera. I keep getting this message.

\015 My son was working on a wood project today and they were taking pictures. Next time they tried the lens would not come out. I keep getting the same message. What can I do to fix this error?\015

Answers :

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.\015\012
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.\015\012
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:\015\012
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.\015\012
Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.\015\012
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.\015\012
Repair Help & Product Troubleshooting for Canon PowerShot SD1100 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

I keep getting a lens error, restart camera message. When power is turned on lens will not extend and the camera is not useable.


Try the procedures in this tip. ... Canon PowerShot S3 IS Digital Camera

Lens error, restart camera. I keep getting this message.


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some ca ... Canon PowerShot SD1100 IS Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

Lens error, restart camera is the error message I get when trying to turn on the camera. The lens will not fully extend and just starts to wiggle back and forth then I get the error message when the screeen gos black. help!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon PowerShot S3 IS Digital Camera

I keep getting the message 'lens error, restart the camera" but have done that and nothing works, camera is effectively locked. It is a Canon powershot SX20IS


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Digital Cameras

Olympus fe-190 camera, keep getting message lens error, restart camera, also monitor is grainy and fuzzy, unable to take crisp, clear pictures, and make strange sound...


The problem you are describing is a problem with a sensor in the lens assembly. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.\015\012\015\012 ... Olympus FE-190 Digital Camera

Lens error restart camera but it just switches off i keep getting a lens error restart camers error i turn it off and on but get the same error


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon PowerShot SX100 IS Digital Camera

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

I have a Canon Power Shot SX120 IS camera. I turned it on and the lens open a portion of the way and I got an error message that say, "Lens Error Restart Camera". I put fresh batteries in it this morning and have only taken about 10 pic's. I turned the camera off and removed the batteries then replaced with new ones but I still get same message. Please advise if you can.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX100 IS Digital Camera

I keep getting a message that says lens error - restart camera and then i do, but it comes up again. how do i fix this?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A580 Digital Camera

My lens on my Canon IXUS 105 is stuck open and when I push the on/off button I get an error message which says: Lens Error Will shut down automatically Restart camera I can't view pictures, I can't press any of the buttons... I'm not sure where the restart button is. It's a very new camera, I only got it 2 weeks ago. Please help!


Hi,This is a common problem on this set. The lens error is common for cameras with telescoping lenses.\015\012\015\012You can help the motor by connecting the AV cable --- this keeps the LCD off and not d ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

When I turn my camera on, I get a message that says, "Lens error, restart camera," but everytime I restart it, I get the same message.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot SD1100 IS Digital Camera

I'm getting error message that says "lens error restart camera. the lens won't retract and restarting the camera doesn't do anything. Help!!


Thats a well known problem wiith that model .. here is a site that explains the failure and gives solutions .. \015\012http://www.e18error.com/ ... Canon PowerShot A480 Digital Camera

I tried taking a picture with my Canon Powershot SX100 IS and I keep getting a lens error message and it tells me to restart the camera. How do I do this? I have put fresh batteries in it. Plugged it into the AV cord on the computer. Lightly tapped it. What else can I do?


Hello\012\012according to the Cannon:-\012\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "le ... Digital Cameras

Keep getting message lens error, restart camera.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon Digital Cameras

I have a Nikon S6 digital camera, everything about the camera seems to work fine, except for this "lens error" message I keep getting. Sometimes I'll turn it on, and I can use it just fine. But then there are other times where I have to turn it off and on in order to get it to work. And then there are those times where turning it off and on don't help. I usually give up and try again later. Sometimes it'll still give that error message, and other times, it will just work like normal. What can


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX S6 Digital Camera

I get a Camera Error message for no apparent reason. It appears on either lens at random times. I bought the camera new in September, and it worked fine until about a month ago. Sometimes I turn the camera off for awhile and then when i restart i get a couple of exposures then it reverts to the camera error thing.


There are numerous things that can cause a lens error, and none of them good. The camera is almost new and shouldn't be experiencing any of these messages. You should contact Sony support and see what can be done. Here is their support site: ... Sony Alpha DSLR-A230 Digital Camera

When hitting power button on the lens will not open and extend out from the camera. I get a message on the screen that reads: Lens error restart camera. Does anybody know how to fix that and get the lens to open up?


Try these procedures. ... Canon PowerShot A560 Digital Camera

Lens problem I dropped my canon on a hard surface from about 2 feet. It will not close and I get the restart camera message... The lens are blocked and on the screen I have: Lens error...restart camera. What should I do ? I don't trust the services from my country and I wish to fix it my self but I need some help please ...


Sir this problem is most common one .but it needs to be done by\015\012sophisticated tools and well trained technicians.\015\012here whole lens system has been damaged.\015\012if lens(inner glass) is broken then it must be sent to a ... Canon PowerShot SD600 Digital Camera

How to restart canon ixus 70. Get an error message saying ''Lens Error. Restart camera.'' Lens won't extend.


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Canon Digital Cameras

Canon powershot sc1100 is gives a message on screen: lens error, restart camera. i have removed battery, restarted camera repeatedly and still get same message. what next? thanks


Try the procedures in this tip. ... Canon PowerShot SD1100 IS Digital Camera

When I turn on the camera, it says "lens error, please restart". The lens doesn't open when you turn on the camera- it is like it is stuck shut. you can manually force it open, but it won't go automatically, and so it keeps on giving the error messages.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD600 Digital Camera

I get a an error message lens error restart camera.......is restarting just a matter of turning off then turn on again,cause that is not putting my lens back in.....


... Canon Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4710 seconds