Having problems with your Canon PowerShot SD1100 IS Digital Camera ?

LCD screen and pictures go completly white

\015 I had been taking some photos of children outside. Shot some video of them and then gave the camera to my husband. He went to take some photos and found the camera LCD suddenly going white when pushing the button down to focus then take a picture. The picture comes out white though sometimes you can barely see the picture behind it.\015\012\015\012The LCD screen will streak vertically when there is a bright spot (i.e. lamp in the picture, sunny spot in the background). I have reset all settings, reformatted the SD card, put a second SD card in the camera and reformatted the card. A picture or two may come out normal after reformatting the card, but once there is a bright spot in the picture, the white comes back and covers the entire LCD screen the moment you push down the button halfway to focus before taking a photo. \015\012\015\012I appreciate any assistance you can lend. I've had the camera 3 months, never had this problem and can't find any reference to anyone who has. It hasn't been dropped or otherwise mishandled. Help!!!\015

Answers :

The camera is defective. But as you've only had the camera three months it still is under warranty. Canon is usually very responsive to these type of problems and will bend over backwards to make things right (probably the most responsive of the camera companies).
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\015\012Call 1-800-OK-CANON to resolve this issue.
Repair Help & Product Troubleshooting for Canon PowerShot SD1100 IS Digital Camera

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