Having problems with your Canon Powershot SD450 / IXUS 55 Digital Camera ?

I believe sand may have gotten into the lens. Screen and pictures are all out of focus and lens makes a strange sound when closing and retracting. Is this an easy/ economical fix? Any suggestions?

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon Powershot SD450 / IXUS 55 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I believe sand may have gotten into the lens. Screen and pictures are all out of focus and lens makes a strange sound when closing and retracting. Is this an easy/ economical fix? Any suggestions?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Powershot SD450 / IXUS 55 Digital Camera

The camera has not been used for some time. First up it would not open at all. Then following clues in support response t4613896 fix 1,2 and 4 I got the lens out, grabbed it before it retracted and rotated it a little. Finally got the lens opening, and retracting, nearly normal. Now when it opens there is a click at the end of its travel, and ditto when it closes, which sounds louder than usual. Sometimes it does not fully retract so I gently push it home - when I next open, the lens completes t

Unless you're a professional photographer who depends on the equipment for your living, don't worry about it and continue clicking away. If the worst happens and your camera fails, your life will continue....maybe even with a new camera. ... Digital Cameras

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

Hi there, I have a Canon IXUS 90 IS - the lens is extended out and won't retract when pressing the 'on' button. The camera only makes a 'turning sound ' from the motor ( I asume the motor), but the actual display in the back reads' Lens error, restart camera' The nearest camera specialist for Canon are a good 600 and 1400 km's away respectively ( I live in Durban, South Africa)so would like to rather try fix this myself before paying, most likely a similar amount to buy a new camera. Any suggest

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

Hi there, I dropped my camera and now the lens will not close. When I turn it on it makes a very high pitch sound and you can hear its trying to move the lens, it moves a tiny bit then the error comes up on my camera and turns itself off. Are there any possible fixes I can try myself? I really want my camera over Xmas, so any suggestions would be appreciated. Thank you!

You would need to get it repaired, getting close to the holidays it's tough. The place that a lot of people go for help with these is www.camerasandparts.com They just serv ... Canon PowerShot G9 Digital Camera

I dropped my Powershot SD 500 and now the lens cover does not cover the lens. It leaves a gap when closed and does not retract all the way when open. It seems that the resolution on some of my photos is not as good as it was pre-drop. Any suggestions to fix?

A bit of gentile persuasion may be necessary.Have you tried to push the lens into the camera body?I believe that the camera has lost track of where the lens is in it's range of travel.use your finger and see if a small amount ... Canon PowerShot SD550 / IXUS 750 Digital Camera

My lens will not retract as it sounds like it is stuck for some reason, is there an easy fix to this?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

Locked lens The lens is out and won't retract. This started out happening occasionally, and I found that if I removed the battery and re-inserted it, then the lens would close. Now it has come out and won't close at all. Even when I place it on the charger, it has made a little whirring sound but will not retract. Can anyone help?

You have to replace whole lens block,the zoom gears are probably causes your problem but as I know they can't be replaced separately ... Casio Exilim Card EX-S100 Digital Camera

Lens Errors The Lens on my EasyShare C330 will not retract. Going through the various options yields both lens errors 14 and 22. Tried tapping the bottom. While that triggered descriptions of each option (sports, video clip, etc), it did not trigger the lens cover closing or retracting. Any suggestions?

To all new users posting on this thread:When the lens will not retract and camera is not functional (no picture on\015\012display, and does not shoot) , and you already tried replacing\015\012batteries with a new fresh set (ensure please) ... Kodak EasyShare C330 Digital Camera

As soon as i turn the camera on, the lens goes out, then retracts and does this several times. sometimes it makes an unusual elctronic/mechanical sound. it stops retracting and sending out the lens after about the 3rd or 4th time, the screen then says "lens error". from here i can not do anything but turn the camera off. how can this be fixed? this is a nikon coolpix s550

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Nikon Coolpix S550 10 Megapixel Digital Camera (Graphite Black) with 5x Optical Zoom + 4GB Memory Ca

Hello I have a Canon digital elph sd600 and the lens won't retract all the way and it gives me a lens error message to restart the camera but the lens is stuck halfway - it won't extend fully and it won't completely retract. Any suggestions as to what I need to do to fix this? Thanks so much I appreciate it.

See http://www.fixya.com/support/r13011856-lens_error ... Canon PowerShot SD600 Digital Camera

My sony digcam lens is stuck.. it just make some annoying sound but it doesn't close completely or open at all. it just say off and open ur cam.. how can i fix this? it fell 4 feet high.. but it doesn't hit its lens during the fall.. how much would it cause to fix this? thank u.

Hi.The drop has cause internal damage to the moving parts of the camera. The shock of the camera hitting the floor will have caused this.The cost of the repair will differ depending on the damage caused by the drop. ... Digital Cameras

The lens will not close or retract. The message that appears on the screen is that there is a lens error and to turn the camera off. I tried to do this but nothing happens - it makes a sound as if it's trying to close but can't.

Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Same problem "Hello pros I need help. The lens on my digimax cyber 530 will not close(retract) completely when I turn off the camera. When I turn it on it gives a 'whirr ing' sound and then auto shuts off. Out of desperation I have manually 'pulled' out the lens. it stays that way until i turn it off and it retracts only halfway. Can anyone help this senior? thank you kindly" I have the exact same problem with this person. And the solution you gave is not that useful,since I'd have to p

I had that problem too. you have done the right thing by pulling it out fully, but now you need to gently and i mean GENTLY push it back in. this should work\015\012\015\012bye ... Samsung Digimax D53 Digital Camera

Kodak V1003 A few weeks ago, shortly after I'd taken a pic, the lens refused to retract and the camera switched off. It has never been dropped or had anything spilled on it. Strangely, when I press the button furthest left the camera comes on, allows me to view pictures on the card, set the time etc - everything except take pictures. Again when I try to switch off, the lens does not retract. Does this not suggest a software glitch of some kind?

No, unfortunately that is a problem with the hardware, software would not prevent the lens from retracting.\015\012\015\012If it is within manufacturer's warranty (usually 1 year) take it to any Best Buy they will send it out to the mfg f ... Kodak EasyShare V1003 Digital Camera

When you turn on the camera to take pics the lens will come out and then beep and lens retracts back in and the camera powers off.Power stays on when you view the pics on the memory card.Is this a easy fix or expensive fix?

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio EXILIM EX-Z1000 Digital Camera

I have a Sony Cybershot DSC W100. I accidentally dropped it and now it says 'Access' and the lens opens and closes three times then beeps and says, 'Turn the power off and on again'. I have done this and it still doesn't work. I tried to initialize the settings - that didn't work either. I even played around with the lens some, and that didn't fix it. If you have any other suggestions please help! I would hate to have to pay $130 bucks to have it fixed.

They are trying to say that you may need to open the camera and check and clean the lens, because there's a big possibility that the lens is misaligned or worse its bad already and needs a replacement...Good luck......... ... Sony Digital Cameras

Lens error The lens on my Sanyo VPC-E760 will not close. I was not dropped, I was using it to take a picture and turned it off, but the lens never retracted. Now when I turn it back on, it is stuck in zoom mode and give an lens error message when I try to zoom back out, then it shuts itself off. Battery is fully charged. Any suggestions?

Hey jennbrady24,\015\012 What is most likely causing the lens error is that something is obstructing the movement of the lens (i.e. sand). I would first try removing the batteries and the memory card and waiting at le ... Digital Cameras

My Olympus Fe-230 camera's lens won't open. I turn the camera on and it makes the sound of the lens opening, and the lens begin to "push out" but then retract. This happens a few times and then the camera stops "trying" to open. The actual lens is never exposed [as in the black 'cover' never opens]. How do I fix it?

Try these procedures. ... Olympus FE-230 Digital Camera

Hi i have a fairley new konica minolta maxxum 5-i hav edifficulty closing the door on the compact flash compartment-it won't slide forward to close and lock-the button i use to ejec tthe compac tcard doesn't lock down-when i try to close the door it pushes the card up-my wife and i struggle to close it-we can't us ethe camera-is there an easy fix-if not, is it exoensive to repair-we only used the camera 4-5 times-thanks-any help or suggestions wil be greatly appreciated([email protected])

If you bring the camera to an authorized service they may replace the door , shouldn't be expensive ... Digital Cameras

Hello Expert, My Olympus Myu 760 got stuck on its lens. Please help me how to fix it. When I try to turn it on, I can hear the sound like retracting the lens but the lens still doesn't move and on the LCD appear the message like this D: 5 f 08 5 e02 what does it mean ? and how to make it normal again. thank you very much in advance !

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

My Samsung TL220 lens won't close. It doesn't display an image on the front or the back. However, when I trigger the menu, the lcd displays "No Image File". It does go through and displays all the different menu options, so the lcd must be o.k. Could this be fixed with software or software update or do you think this is a hardware problem? ( I've noticed several TL220 that have this problem.) Is it an easy fix & how much do you think it would take to fix? Thank you.

Well, there must be a setting that was unintentionally set. First, I need you to try restoring the camera to its default settings. Go to Menu settings and then choose Reset. Let me know if this works or not so that we can move forward to other fixe ... Samsung DualView TL220 Digital Camera

On turning on the lens opens and immediately closes giving a strange sound

... Olympus Stylus 840 Digital Camera

My FE-360 keeps shutting down with the lens stuck out. When you try and turn it on you can hear the lens trying to retract but it stays stuck out and the camera makes a bleeping sound. I have noticed that if i open and close the battery cover whilst it is making this bleeping noise, the screen comes to life. All of the menus can be accessed and options changed but the picture seen on screen is very poor quality and the camera will not take a picture. As soon as you press the capture image butt

Your camera has a lens error, this\015\012 is such a common fault that I hop ... Olympus FE-360 Digital Camera

Batteries are fully charged. I can turn my camera on and look through my pictures, go through all the menus, etc., but as soon as I hit the button to take a picture, the camera just shuts off. I can immediately turn the camera back on, but it makes a strange clicking sound before it turns on. My lens is stuck out because even if I turn the camera on and turn it right back off manually, the lens does not retract. The camera was purchased in winter of '08 and I've had no problems whatsoever with i

Possible that the shutter or the focus mechanism is faulty and will need to be opened. Only if you are competent must you attempt to remove the camera as the mechansim and circuit will be delicate which needs experience. Ohter wise the best option is ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3111 seconds