Having problems with your Canon PowerShot SD600 Digital Camera ?

The lens will not retract back into the camera and an error message appears on the screen


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot SD600 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My Nikon Coolpix S203 has a "lens error". Every time I turn on the camera, then lens goes crazy, moving in and out and zooming in and out of focus, all the while making a beeping noise. It then retracts back into the camera and the message "Lens error." appears on the screen. Please, is there anything I can do to fix this? Thank you.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Nikon Coolpix S203 Digital Camera

The lens will not retract back into the camera and an error message appears on the screen


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD600 Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

The lens on my sd600 won't open when I turn the camera to picture taking position. Screen goes black and message says ''lens error, restart camera''. I have to go back to view mode and then turn camera off and on again in order for partially opened lens to retract fully and close.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Canon PowerShot SD600 Digital Camera

I bought this camera on ebay for my daughter- it seemed like a good idea at the time. I have the same model (bought new) & have no problems. The ebay camera went through batteries alarmingly fast and when I changed them they were hot. On our 6th day of ownership a message appeared on the screen that said "Lens error, restart camera" We could not restart the camera b/c it wouldn't do anything - it was dead and the lens won't retract. Does this sound fixable? Does anybody know what would cause t


Of course, you now realize buying on Ebay carries some risk...why was the camera for sale in the first place...because it worked so well? Anyway, try these:\012 ... Canon Powershot SX110 IS Digital Camera 9.0MP

I was taking photos when suddenly my Canon PowerShot SD 1300 IS IXUS 105 read "Lens error. Will shut down automatically. Restart camera." Then the screen went blank. The lens will not retract. I cannot do anything other than turn the camera back on and get the same message. I've never had this problem before.


There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera bei ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

My lens does not retract. when i power on, the camera beeps, the screen is back and ''Lens error, restart camera'' appears and it shuts off by itself.


Good\012 day,This is a common problem and sometimes can be fixed.Please\012 see details on my tip on how to fix this error here: ... Canon PowerShot A630 Digital Camera

The screen reads "lens error, restart camera. I can not get the lens to retract. I can not get the power to stay on. The cannon screen shows up momentairly - but fades to black and the message appears.


Remove the battery, let it sit for at least 2 hours, then put it back. \015\012put the batteries back, then gentle push the lens sideways to free its stuck part. if the error still occurs and the lens is not retracting, consult the\015\012warranty f ... Canon PowerShot SD1000 Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

Lens error when trying to power on camera. no dirt in lens. lens extends buzzes retracts and turns and then repeats before fully retracting. Can see camera focusing while cycling and retracting. lens error appears on screen at end of cycle. tried tapping camera and lens body to dislodge dirt as well as compressed air on lens body without success. any ideas?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Nikon Coolpix S210 Digital Camera

My canon camera Ixus 8515 has an error when turning on (after some 'stuck' noises) that reads 'lens error, restart camera'. The lens is not retracting. The camera has not been dropped. Was working fine one minute, then camera appeared out of focus the next. When I turned camera off then on again, error appeared. Lens won't go back in. Have not tried forcing it as yet.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

Camera felled to floor lens tries but cannot retract camera turns on and off fine, error message "lens error, restart camera" it appears that until lens can function properly and error message is resolved camera is inoperable.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A630 Digital Camera

Digital camera i recently bought a digital camera,we went to the beach and all of the sudden the lens would not come out.the camera makes an effort but stops and goes back in.on the display screen an error message appears telling me to turn off and turn on again,plz help


Hey everardo,\015\012 What is most likely going on is that something (i.e. sand) is obstructing the movement of the lens. You can try gently blowing compressed air into the sides of the lens to try and dislodge whate ... Digital Cameras

Lens Error! We have a Nikon Coolpix S6. When attempting to turn on, the camera buzzes. Afterward, the screen shows what the lens is pointing at, but then it goes white and the words, "Lens Error" appears. I can't find the manual to pinpoint the problem. Also, when the camera is turned off, the lens cover stays open, and only goes back when the bateries are taken out and put back in. Please help quickly, this is a school camera, and it is needed for a large scale progect. (yearbook). We h


I know this is really late, but I've been having the same problem with the S6 on and off for the whole year, and I suspected a loose part.\015\012\015\012For a whole week, I couldn't turn on my camera, and the lens cap doesn't close until five minute ... Nikon COOLPIX S6 Digital Camera

1E11 and 1E1A are the error messages that are appearing in the screen of my camera (Olympus cameia c-60 zoom). The lens will not retract into the camera. How can I fix it, please?


... Digital Cameras

The lens will not close or retract. The message that appears on the screen is that there is a lens error and to turn the camera off. I tried to do this but nothing happens - it makes a sound as if it's trying to close but can't.


Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Dropped my camera on soft dirt which ,when it hit, bumped the corner of the lens casing. The Camera was on so the lens was out abit. Now, when turning the camera on, the lens won't retract or zoom out....I can hear the camera trying to retract the lens for maybe 6-8 seconds and then the on-screen msg "Lens error' appears.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX P80 Digital Camera

Upon trying to turn camera Panasonic DMC-ZS3 on, error message appears: system error (zoom). The lens comes out a bit and then goes back in, shutter closes, then lens comes out a bit again, then goes back in again ... then error message. Can you help? Thanks!


I don't know that I can help you fix it, but I can try.\012Here are my thoughts...\012Check the battery first. If it's like a normal battery, like AA or AAA batteries, replace them and try turning it on.\012\012If it's a flat lithium battery t ... Panasonic Lumix DMC-ZS3 Digital Camera

Upon turning on my camera the message 'lens error restart camera' appears against black screen. I've turned off the camera and have tried turning on again. Still same message. Prior to the above message, my camera displayed a message 'memory card error card locked' and I was not able to see view my photos. I took out the card to see if it was in a locked position to which it was not. Please help as I have vacation photos on this memory card!


Can't help with the camera- sounds like it has a fault.The photos, however, should be recoverable by putting the memory card into a card reader on a computer. ... Canon PowerShot SD1000 Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

Lens Error My cameras battery was low but I kept taking pictures until the camera shut off by itself. The lens didn't retract all the way and now when I try to turn my camera on it makes a clicking noise like the lens wants to move but it doesn't and on the back screen it states a lens error. I am not sure how to resolve this problem I have charged the battery and taken it out. I unfortunately do not have the manual on me.


I have exactly the same problem with my camera, except there is no error message - just the screen is off (bat is full). i cant find a soultion anywhere in the manual or online. Any help on this would be much appreciated. ... Casio Exilim EX-S500 Digital Camera

Olympus SP- 550 UZ , Model number Sp -550 UZ, L 08208054 UO 18x optical zoom - 28mm wide, Digital Camera DC 6V As soon as the power button is pressed, the screen lights up the lens comes out with a message "Zoom Error" and the lens immediately goes back into the camera. I can also hear light clicking sound as the lens goes back into the camera. This problem has been going on occasionally and then I could see the object to be photographed. Now for the last few days I am unable to take any pictur


... Olympus SP-550 UZ Digital Camera

I have the same problem with my Lumix DMC-TZ3 lens error states "Turn off camera and then turn back on" Though my lens tries to adjust then stops. The power stays on with the error message. Til I turn it off .The lens still does not retract. Now when I turn it back on the lens will do the same thing. I don't think its the lens. How would someone repair or replace firmware. Can it be done over the net?


Of course it's the lens. Try these:\012Fixing a Lens Error on a Digital Camera\012\012This has to be THE most ... Panasonic Lumix DMC-TZ3 Digital Camera

Kodak v610 camera (easy share) My 10 year son was using our v610 camera and the following error message E45 (please see user manual) appeared on the screen. We were unable to switch the camera off and therefore the shutter remained open. The shutter will only close if I remove and replace the battery and when I turn the camera back on the shutter remains open and the same error message returns. I have checked the manual and it doesn't mention this problem. thank you jane


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Kodak EasyShare V610 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.7181 seconds