Having problems with your Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera ?

Lens error, i have to restart camera,but i don't know how


Answers :

I've had similar problems with various versions of this camera. Here's \015\012the fix, if all else fails. These are step-by-step instructions to take \015\012apart and fix the camera's lens error. \015\012http://johnsmouth.wordpress.com/2010/12/01/lens-error/
Restart merely means to turn it off and then back on. However, this usually does nothing. Try these:\012\012

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as ''lens error, re start the camera'' W e dont know how to restart and tried but failed. we need solution. We are unable to use the camera.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Camera restart? okay so the other day my camera slipped out of my hand while i was taking a picture and it fell on the lens. the camera decides to die and says "lens error restart camera". however i dont know how to do this and it doesnt say anywhere where to do this. can someone please help me?


Have u tried a hard reset on their camera by removing the main\015\012power batteries for 60 seconds and the reinserting them as if it were\015\012the first time power up. This may not fix your particular problem, but\015\012when the processor that r ... Canon PowerShot A540 Digital Camera

Lens error appear and it needs to be restart,i cant restart the camera because i dont know the symbol of re-starting.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot SD500 / IXUS 700 Digital Camera

I have a canon power shot A590 they dont make them anymore everytime i try to turn it on it says lens error restart camera ad when i do it says that again i dont know what to do. What do i do that doesnt involve sending it back or getting a new one?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A590 IS Digital Camera

Canon powershot sd870 is wont shut the lens.. appears the error lens restart camera thing... it happened once but it fixed itself after not using it for a while but now it's back and worse, its pretty much stuck and something sounds loose inside if i shake it a bit... i dont know about the warranty but i think im no longer within that period... also i live in mexico so... if you send me to a service center in the us, not gonna work :S please help ):


I know you're not in the US but try www.camerasandparts.com I don't know if they'll offer you service from where you are but in the US, there the ones for service on the Canon Powershot models. That problem is $79 for everything, parts and labor an ... Canon PowerShot SD870 IS Digital Camera

LENS ERROR ON KEEPS COMMING UP.HOW DO YOU RESTART IT?! WHY TELL YOU TO RESTART IT WHEN YOU DONT KNOW HOW TOO?IVE LOOKED EVERYWHERE


Lens errors are fairly common. As you've found, the recommendation to restart (turning the camera off and then back on again) usually does not work. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped ... Canon PowerShot A480 Digital Camera

Lens Error When I turn camera on, green light flashes and a message comes on screen: Lens error, restart camera. The lens is permanently out. Have not dropped camera, don't know what's happened and am not very technical so don't even know how to restart camera! Can't find anything in the Basic User Guide to help me.


It is just telling you to try to turn the camera off and back on. This usually doesn't self correct and will need to be serviced. I would call Canon for support and see what the options are for service or upgrade.Hope this helps! ... Canon PowerShot A460 Digital Camera

MY camera stopped working today it will not retract the lense and says lens error restart camera. I dont know what to do?


I would remove the batteries, wait a few minutes, and reinstall the batteries. That should reset your camera ... Canon PowerShot S3 IS Digital Camera

When i go to turn the camera on it beeps and says lens error restart camera. I dont know what to do!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

I have a lens error and it says to restart the camera but i dont know how to do that. please help me fix this.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot A480 Digital Camera

Lens error When I turn on my Nikon Coolpix 2200, the lens does not open and a "lens error" message comes up on the screen. This problem has happened before and after replacing the batteries or just waiting a few days it would work properly. Now I cannot make it work at all. lens error comes on opening,,,dont know what to do...


From the manual: "Turn camera off and then on again. If error persists, contact retailer or Nikon-authorized service representative." ... Nikon COOLPIX L18 Digital Camera

Hellp?! how do i solve my "lens error" problem on my camera? it will show me the pictures but when i push "on/off" button..it says "lens error". and i dont know why. when i pushed the "play" button twice..it showed the camera thang but quickly went to the "lens error" screen. it's a nikon coolpix L11 help please? =)


How old is your camera? Is it still under warranty?\015\012\015\012From everything i have read, the "Lense Error" is a common defect in these cameras.\015\012Hopefully you will be able to return it and have it repaired for free for ... Nikon Coolpix L11 Digital Camera

My 2 year old son dropped the my husband's Canon G11 twice while it was open with the lens out. Now the lens won't retract or the shutter close. It gives me a 'lens error, restart camera' message and won't restart. I tried taking out the battery for a few minutes and replacing it and reopening the camera, but to no avail. I'm afraid of taking it to someone and having it opened as I know that the chances of damaging it that way are bigger. Please provide me with your soonest reply. Rania


Hi Rania. If you go with a place that knows what they're doing, the camera will be perfect again, sometimes even better as they'll service it all up at the same time. A site that a lot of people go to for help with the Canon Powershots is: ... Canon PowerShot G11 Digital Camera

I took my camera to the beach, took a picture and put it back in my bag. I then took the camera back out to take another picture the lens extended but then it went back in again it went to go back out but stopped and a loud beeping noise started and a message saying lens error restart camera. I don't know how to restart the camera and if that means turning it of then on it still doesn't work. What can I do now?


If your camera went into "standby" mode, the lens retracted and you may have thought it was off. You put it into the bag and slight pressure on a button reactivated it and the lens tried to come out but may have been prevented by something in the bag ... Canon PowerShot A480 Digital Camera

I bought this camera on ebay for my daughter- it seemed like a good idea at the time. I have the same model (bought new) & have no problems. The ebay camera went through batteries alarmingly fast and when I changed them they were hot. On our 6th day of ownership a message appeared on the screen that said "Lens error, restart camera" We could not restart the camera b/c it wouldn't do anything - it was dead and the lens won't retract. Does this sound fixable? Does anybody know what would cause t


Of course, you now realize buying on Ebay carries some risk...why was the camera for sale in the first place...because it worked so well? Anyway, try these:\012 ... Canon Powershot SX110 IS Digital Camera 9.0MP

I have been getting a lens error 0x04110000 for a few weeks now everytime i turn my camera on. I have a feeling i have gotten some sand/dirt in the camera.. but i dont know how to fix it.. i have tri3ed changing batteries and what not and it will turn on then just say lens error and turn off. This is a Pentax Optio E60 with 10.1 megapixels. Please help?


Hi,Checkout this tip about digital camera error messages\012Lens Error fix for Digital Cameraheatman101 ... Pentax Optio E60 Digital Camera

When I turn on my Nikon Coolpix s210, the screen says lens error and doesn't open up. I don't know why. I have only had it for 3 days. I haven't gone to the beach with it so there is no sand in the lens gears. I keep it in a swissgear camera case to protect it. I dont know if I should try and fix it myself or take it to a store.


Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. If you feel like you can do it yourself, go for it. Otherwise, have a trained professional do it. ... Nikon Digital Cameras

I have a brand-new camera; therefore, I don't know why it didn't retract the lens. All it says on the screen is "Lens error, Restart camera." I restarted over and over and it's still not working. Thanks for helping! I'm on vacation in Quebec City with my daughters and I really hope to document our trip!


Check if there is no cover on lense and remove battery for 30 min to allow to reset.if that does not solve your problem then you better take it back to the seller as it is still on warranty and opening it may void your warranty. ... Canon PowerShot A2100 IS Digital Camera

When I turn on my camera, It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon Powershot A2000 IS Digital Camera

I have a powershot a470 that I bought in May 2008. My lens will no longer go in or out and gives me a lens error, restart camera message on bottom of screen and beeps a few times before shutting off by itself. I can no longer take pictures and have replaced the batteries. The camera will not restart at all. I have always taken care of my camera and dont want to buy another. Please help. Thank you.


This is a lense drive problem. \015\012And may require the WHAP method to correct :D\015\012\015\012The tolerances between the motorized lense and the camera body are so tight, that any graing of sand, lind, and even hair can cause ... Canon PowerShot A470 Digital Camera

Lens error I slept with my Casio EXilim EX-Z75 Digital camera, and work up, then in the night I went to check on my camera and when I tried to take a pic LENS ERROR came on the screen, I always sleep with my camera and this is the first time this is happening, I dont know how to fix this problem can somebody please help me?


The only way to fix is to send in and have it repaired. ... Casio Exilim EX-Z750 Digital Camera

Error lens!! hi i dont know how it happens, but when i open my camera suddenly it appears error lens and shuts down.. whats wrong ?? whats the problem?? hope u can help me with my problem...just email me with your answer..tnx so much!!!


Try the procedures in this tip. ... Casio Exilim Card EX-S100 Digital Camera

When I turn on my camera It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon Powershot A2000 IS Digital Camera

I dropped my canon camera and it says lens error restart again. i dont want to lose my picture but the lens dont go in. i can see my pictures but i cannot take a picture.


Any pictures you have taken in the past should be safely stored on the memory card. Make sure you copy them onto your computer to ensure you don't lose them while fiddling with your camera. You can use either an external card reader or you might be ... Canon PowerShot A560 Digital Camera

Vivitar 5386 turning the camera on, i get a "lens error" sign, and then the lens will go back in (after being 1/4 of an inch out) and the camera will shut itself off, how do i fix the lens?? ive tried air into the lens, and different batteries, and i tried opening the caemra up, but i couldnt get off the last screw, so i dont know what to do


I suggest that you take your camera to a profesional camera shop, like Jessops, and see what they say. if they cannot fix it then just buy a new camera. ... Vivitar ViviCam 4345 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2304 seconds