Having problems with your Canon PowerShot SD750 / IXUS 75 Digital Camera ?

Lens won't retract and when I try to turn the camera on, there is a clicking noise and then it says lens error, please restart camera. I assume something is jamming it, what do I do? My camera is a Powershot SD750


Answers :

You are spot on. You've just diagnosed your own problem. Now, what to do about it? Number one, DO NOT do as some "person" on certain forums suggests Bash it on a hard surface.
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\015\012Either you or someone else has given the lens a knock whilst it's been extended (it doesn't take much) and this has put the alighnment of the lens barrel out of whack. There are small pins in the body of the camera which match up with grooves in the actual lens elements which guide the lens in and out depending on where it wants to go. Just one broken pin or a pin not lining up will cause the camera lens to lock up and cause the noise you explain.
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\015\012Next there could be a foreign body, usually grit or sand lodged between the lens elements or the lens and the camera body. I have seen this fixed by a gentle manipulation of the lens and a blast of compressed air but it was a bit of a fluke. Even gentle manipulation of the lens assembly can cause the pin to drop back into it's guide but again it's a fluke to get exactly the right pressure at the right angle. I'm only letting you know this if you intend to scrap the camera instead of getting it repaired. This type of repair can be expensive as the complete camera has to be pulled down to reach the lens. So if you think it's not worth repairing try the above but if you intend to have it repaired then simply take it to the repairshop or authorised agent. It's certainly not a repair for beginners.
Repair Help & Product Troubleshooting for Canon PowerShot SD750 / IXUS 75 Digital Camera

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Lens won't retract and when I try to turn the camera on, there is a clicking noise and then it says lens error, please restart camera. I assume something is jamming it, what do I do? My camera is a Powershot SD750


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