Having problems with your Canon PowerShot SD770 IS / IXUS 85 Digital Camera ?

My camera is in great condition and I'd hate to spend the money to get it fixed. It seems like everything else is working except for the lens...which is a big one! It never reads "ERROR" its just that the lens will not focus. It makes a noise when it is turned on like it is trying to focus. Even when I slightly hold the shutter button it makes a strange noise trying to focus but cannot. Any ideas of what I could do? I have air dusted it, gently pulled and twisted lens, restarted and recharge ba


Answers :

First of all...stop telling yourself the camera is in great condition...obviously it's not. Now, try these:\012Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot SD770 IS / IXUS 85 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My camera is in great condition and I'd hate to spend the money to get it fixed. It seems like everything else is working except for the lens...which is a big one! It never reads "ERROR" its just that the lens will not focus. It makes a noise when it is turned on like it is trying to focus. Even when I slightly hold the shutter button it makes a strange noise trying to focus but cannot. Any ideas of what I could do? I have air dusted it, gently pulled and twisted lens, restarted and recharge ba


First of all...stop telling yourself the camera is in great condition...obviously it's not. Now, try these:\012Fixing a Lens E ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera

I have a D5000 camera w/ kit lens VR 55-200, less than a year old. Recently and only occasionally what is happening is when I press the shutter release button, the lens won't focus, it won't move in or out and it makes a odd noise, not the usual lens motor noise, but an odd squeaking noise, like it's trying to move but is stuck. The only way to correct it is to either shut the camera off and turn it back on again, or switch to manual focus, then back to auto. The battery is full, so it's not


Your camera is still under the one year Nikon warranty. Call Nikon's repair depot at 1-800-NIKON-US (1-800-645-6687) 9AM-8PM EST, Monday to Friday. They will verify your warranty and assist you in returning it for repair. ... Nikon D5000 Digital Camera

When I turn the camera on, the lens extends, makes a few noises like it is trying to retract the lens. The viewer shows nothing - like the lens cover is on. When I push the power button to shut it off, it makes the noises again and shuts off but does not retract the lens. The battery is fully charged.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Olympus FE-220 Digital Camera

Autofocus problem I dont really know how to explain my problem.. I got a Nikon D40 for Christmas last year and last week we went on vacation. The camera was working fine. but suddenly the camera wouldn't auto focus. Everything is set on auto.. I only have the lens that came with the camera. The battery is charged.. it doesnt even make a noise like its trying to focus. the wiewfinder bracket thingy lights up red but nothing after that. I am new to photography so I know I probably sound like


You have to hold the shutter\015\012down halfway as you compose the first shot so the AF system can focus\015\012and lock, and then the camera fires instantaneously when you press the\015\012shutter the rest of the way. ... Nikon D40x Digital Camera

My nikon coolpix s220 have a lens error and when i turn it onthe lens goes in and out like its trying to focus and it makes a wierd noise. it also wont let me do anything it just pops up saying lens error


Try removing the battery/batteries and clean the contacts underneath. Also, clean the battery contacts and the charger, if so equipt. To do this, dampen a cotton swab with rubbing alcohol and rub the contacts. Blow into the compartment after to clear ... Nikon Coolpix S220 - Aqua Green 2.5" LCD Digital Camera

My Pentax K100D has suddenly stopped working. It hasn?t been bumped or dropped or anything. A few days ago I was still taking pictures, and then a day or two later when I tried it, it wouldn?t work. When you press the shutter release button, nothing happens. No autofocus, no picture is taken, nothing. The only thing is that you hear a fairly rapid clicking sound, perhaps like a gear wheel turning or something. I tried various settings, new batteries, a different lens, autofocus, manual focus, ev


Hi there as per your mentioned sound or noise is says that the problem create by your camera lens guide pin. Its damaged or dislocate. So i also suggest you to visit the service center. Thanks.\015\012 ... Pentax K100D Digital Camera

Dead Nikon D50 in mint condition... Changed lenses with the power off. Powered back on and no LCD, or any actions at all. Flash will not pop up, no shutter noise, no auto focus. No top menu, no back menu. Did the double green button reset and the hard (hole in the bottom of the camera) resets while both on and off, with and without batteries, with and without SD card and every combination. Tried different lenses, also without a lens. Tried with two additional Nikon brand, fully charged batteries


Sounds like a power problem. Try checking voltage of battery and cleaning contacts with a cotton bud and electrical contact cleaner $8 at repco. Had a similar problem with a pentax mini slr. Verdigris (****) on battery terminals is dynamite in low cu ... Nikon D50 Digital Camera

My daughter dropped her sister's Nikon Coolpix S560 in the sanddunes today with the lens open. It still took pictures after that but the lens wouldn't close. Now it opens and closes and makes a grating noise like it's trying to focus, then it shuts down. Help! It is only 2 months old..


It seems that some sand particles are lodged between the lens casing and the camera's body. and when it finds that there is resistence in moving the lens, it shuts down. Use somethig that sucks, like the vacuum cleaner to **** the sand particles out. ... Digital Cameras

Dead Nikon D50 in mint condition... Changed lenses with the power off. Powered back on and no LCD, or any actions at all. Flash will not pop up, no shutter noise, no auto focus. No top menu, no back menu. Did the double green button reset and the hard (hole in the bottom of the camera) resets while both on and off, with and without batteries, with and without SD card and every combination. Tried different lenses, also without a lens. Tried with two additional Nikon brand, fully charged batteries


Have you tried leveing it on with the battery in for a while ... Nikon D50 Digital Camera

My camera fell on my floor when I was trying to film a video. Now it is stuck with the lens out, and when I try to turn it on it makes a weird noise, stops, makes it again, makes a new 'bloop' powering off noise, and that's it. I can click the little play button in the square to view my pictures and it will make noise and turn on and I can go through my settings but it will not let me switch to actual camera/video mode! What do I do?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung SL605 Digital Camera

Konica Minolta MAXXUM 5D 6.1 MP. CAMERA DOES NOT TAKE PHOTOS POWERS ON, FOCUSES, READS MEMORY CARDS, LCD MENU LOOKS GOOD WHEN PRESSING SHUTTER BUTTON NO PICTURE IS TAKEN ALSO MAKES A STRANGE MECHANICAL NOISE WHEN POWERING ON


... Digital Cameras

I have a fujifilm finepix Z110 that i bought about 3months ago , all of a sudden i turned it on and it started making a clicking noise like the lens was trying to focus and its saying theres a zoom error not letting me take pics , nothing has happened to the camera no water or dirt has come in contact with it as i have not had it very long and is always in its case when im not using it can this be fixed at home or will it have to be taken to the shop?


... Digital Cameras

Is there a reset button on the Olympus fe -26? Mine froze and will not turn on, just makes a noise like maybe the lens is trying to move but nothing happens.


It seems is a lens erro for your camera, and none reset will helpful, and you can read these 2 article maybe helpful: lens error E18 and ... Olympus FE-26 Digital Camera

Hi there ! Yesterday when I tried to take picture with my pentax optio m40 camera I find that when it's lens come out, camera makes strange noise, can't focus and shut down


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you w ... Pentax Optio M40 Digital Camera

My m1033 camera will not focus and the lens is making a strange shaking noise....tried using air blower...does not help......


This will need to be repaired, The issue here is with the autofocus hence the lens is trying to autofocus but cannot, would never recommend a hair dryer. What needs to happend is bring this guy into a local camera shop to have it taken care of, hair ... Kodak EasyShare M1033 - black Digital Camera

Camera lens The lens itself is making a strange noise and it is having trouble adjusting itself when the camera turns on. When I attempt to turn the camera on all you are able to see is a black screen and there is also a buzzing noise which I assume is the lense trying to adjust itself. The lens is trying to push itself outwards but it is getting stuck. I'm not exactly sure what is wrong with it but I assume that once Iam able to fix the lens I will be able to use the camera normally again.


Broken gears is common on the sony cameras. They have very brittle gears and have more torque then the gears can handle. They just break teeth off. There was probobly some small debris (sand,dust) stuck in one of the teeth and it got to that point an ... Sony Cyber-Shot DSC-P72 Digital Camera

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

The lens will not go in. seems like the shutter is stuck. when I press the power button, it feels like the camera is trying to shut the shutter but it cannot. then is says to turn the power off and try again. nothing happens.


Hi, The problem is in your camera optical lens unit, actually the zoom motor start malfunction and this problem appears here is the part number and the description of the LENS: Part No. Description ... Sony Cyber-shot DSC-W50 Digital Camera

I have 2 pentax optio m20 cameras purchased at the same time. Both have developed the same problem: hit the on button and it tries to come on, but makes a funny sound, lens moves in and out trying to focus (screen is lit showing focus changing and green mode icon), then the camera shuts off and never gets into picture taking mode. I fixed one of the cameras once by pushing buttons after connecting and disconnecting from the computer (and the camera worked okay for several months), but repeate


Your previous diagnostic definitely\015\012 indicates a mechanical problem, once the possibility that a false \015\012sensor signal to the main board as the cause by resetting all functions.\015\012 It is very likely that ther ... Pentax Optio M20 Digital Camera

My cameras lens wont come out, its stuck. when i turn it on.. it makes noises, & tries to come out, but wont extend.after like 10 seconds of it making noises, it saays lens error. i have a NIKON COOLPIX S202. please get back to me, i have a trip in a couple days & need to know if my camera will be in use. thank you!


Hi, ... Nikon COOLPIX L3 Digital Camera

I have a casio exilim EX-Z200. it turned off with the lens partly exposed. it would not retract fully. i tried turining it on but it turns off again with the lens still partly retracted. it makes a somewhat like vibrating sound when the camera tries to retract the lens (while it turns off by itself). i cannot also view my photos since it won't turn on. i tried turning it on-off, removing battering and sd card and pressing the on/off, green and red buttons at the same time but none of these wo


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Casio Exilim EX- Z200 Digital Camera

I was using my Nikon D40 at son's baseball game with the 55-200 mm lens & was too close to the fence when zooming since it tapped the fence. Now it makes a squeaky noise when trying to auto focus. It will not take a pic on auto focus but will focus and if I flip the A / M switch on the lens itself over to M it will take a pic.It will take pics fine with the 18 - 55 mm lens. It's nota problem with the Zoom, but with the autofocus. When it attempts to autofocus, it goes thru the extremes of the le


This will need to be fixed , this is common with nikon on there auto focus sensingm you might want to check it into a camera shop and have it repaired or adjusted, other then that I have nothing further at this time to tell you. ... Nikon D40x Digital Camera

Hi. I am on vacation in the Indian Ocean islands at this moment with a brand new Nikon D90 + 18-105 lens. Was taking photos this morning. From one shot to another, the camera suddenly stopped working. When I press the shutter button, it still focuses and when I click through, I can hear the shutter clicking (tried this with different shutter speeds). However, no photo is captured/stored. Also, the Lv button no longer works. When I press it, the camera is unable to switch from viewfinder to LCD l


If you happen to have a hair dryer with you please use it to take off possible moisture from the camera, warm the camera and keep repeating it , do not over use but just to make sure that exposure to mist could have caused condensation within.\ ... Nikon D90 Digital Camera with 18-105mm lens

Nikon Coolpix s220...Lens Error. Camera was dropped from like 5 inches. Immediately received the error message screen. The lens is stuck all the way out...I have tried to do some of the above and while twisting the lens slightly got it to take pictures again, I think it may have done more damage because its still makes a buzzing noise when I turn it on and there is black on a portion of the screen like the cover is partially stuck (inside the camera).


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon Coolpix 2200 Digital Camera

Was taking pics last night at Disney World, went to put camera away & the lens would not go back in. Tried putting fresh batteries in and still nothing. Today tried again & camera comes on saying Lens Error! It's making a noise like it's trying to go in but nothing. Also nothing else working on camera either. Any suggestions please.


Get a can of compressed air, attach the included straw, aim it at the crevice where the body and lens housing meet. Now give it two or three good blasts and power the camera at the same time to see if the lens retracts, if not! take the ... Nikon COOLPIX L18 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3459 seconds