Having problems with your Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera ?

My camera was working perfect and then i turned it on to look at pictures and it turned on for a split second and then shut off, my lens is stuck out now and it wont turn back on, i even bought another battery to see if that would help and both batteries are fully charged the green light comes on and NOTHING happens. HELP!!!! I am going on vacation in a month and i need a camera!


Answers :

Hi,

I am Sorry to hear regarding the Problem.This is a ' Lens \015\012Problem ' which is Quite Common on \015\012these Models.

It is not worth to get it Repaired, as the Cost of \015\012repair would be quite high as compared to the cost of the new camera.

There\015\012\015\012\015\012\015\012\015\012\015\012 are a number of things you can try:

1. Ensure batteries are \015\012fully charged

2. Look carefully between the lens and the camera \015\012body for any sand or other dirt etc

3. Try turning the camera \015\012with the lens facing down and shake to dislodge anything stuck

4.\015\012 Try removing batteries and memory card, wait 2 minutes and refit

\015\012 If no luck then we have to try some things that could possibly \015\012result in damaging your camera so should only be tried if happy to take \015\012that risk...

5. Try thumping the camera into your other \015\012hand, by thumping into your hand you are trying to jar the mechanism \015\012loose, by using your hand you will hopefully not do it too hard or it \015\012will hurt. You may need to do this a dozen or so times in different \015\012places to work. I have found the flat of the camera bottom into the flat\015\012 of your hand best..

6. If the lens is stuck in the out position \015\012then remove the batteries and try twisting the lens first one way then \015\012the other, do not apply excessive force when doing this or you can break\015\012 gears, you are trying to reposition not force... Likewise if the lens \015\012looks like it is crooked you can try pushing it back into position. This\015\012 has a higher chance of doing more harm than the thump so please be \015\012careful...

7. Dismantle the camera, not for the faint hearted, \015\012you need to dismantle the lens assembly into the main body of the camera

If no luck then only other option is a serviceman I'm afraid, \015\012be sure to get a quotes as camera repairs can be uneconomical

Let\015\012 me know,if needed further assistance.

Hope i helped you.

Thanks\015\012\015\012\015\012\015\012\015\012\015\012 for using ' Fixya ' and have a nice day!!
Repair Help & Product Troubleshooting for Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera

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