Having problems with your Canon PowerShot SD790 IS Digital Camera ?

I have a Canon PowerShot SD790 IS. The camera turns on, the lens comes out and that's it. Then it shuts down and the code E16 shows up. Can't seem to find anything on that code that tells me what the problem is. The cameras only 18 months old. Can you help me?

Answers :

The error message indicates an error that involves the lens unit or lens cover.
\015\012 \015\012 \015\012 \015\012This error may appear where the lens is prevented from properly\015\012extending or retracting such as, for example, when pressure is applied\015\012to the lens or the area surrounding the lens while handling the camera.\015\012The error may also be displayed if the lens unit/camera has been\015\012subjected to an external shock, or if liquid,\015\012sand or dirt enters the camera.
This issue may also happens if the Battery is not fully charged.

In this case, charge the battery completely then try to turn on the camera. Furthermore, try resetting the Camera to the original factory settings. You may also try hitting the lens gently against your palm after turning it ON.

If the issue persists then service is required.
Repair Help & Product Troubleshooting for Canon PowerShot SD790 IS Digital Camera

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