Having problems with your Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera ?

Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.


Answers :

I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/
Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope\012 \012the advise is useful. please do not hesitate to let me know if you need \012any further assistance. Also, please be so kind to let me know if you \012found this helpful.

Regards
Andrea
Repair Help & Product Troubleshooting for Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

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Suggested Questions/Answers :

Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.


I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

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