Having problems with your Canon PowerShot SD800 IS / IXUS 850 IS Digital Camera ?

Canon ixus camera says my movie clip is an error

\015 I'm using a Canon ixus 850. We made a video recording and it polays back fine on the camera but when transferred onto the computer, it displays a message saying there is an error, and it cannot play the file.\015

Answers :

The video files your particular camera makes should be AVI format. What media player are you using? I've heard of problems playing AVI files with Windows Media Player.\015\012
\015\012Try using a different media player like VLC or Winamp. There are also video format conversion programs out there for free. I use anyvideoconverter for that. You can get all of those programs from cnet.com's download center.
Repair Help & Product Troubleshooting for Canon PowerShot SD800 IS / IXUS 850 IS Digital Camera

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Suggested Questions/Answers :

Canon ixus camera says my movie clip is an error


The video files your particular camera makes should be AVI format. What media player are you using? I've heard of problems playing AVI files with Windows Media Player.\015\012\015\012Try using a different media player like VLC or Winamp. There ... Canon PowerShot SD800 IS / IXUS 850 IS Digital Camera

I have an issue with my cannon camera. I just came from holidays and took over 500 photos on my ''Canon IXUS 960''. When i connected it to my pc to see all my pictures but i got an error message saying that ''card locked'' and also saying ''memory card error''. I am using 2GB SanDisk SD card, first i used it in my ''Canon IXUS 750'' and then in the current one. I tried all the recovery software but was not able to recover all my pictures I used side lock at unlock position but problem not solve


You should try some photo recovery software, here are some programs you may rely on. Both programs can also recover videos and music. \015\012 ... Canon PowerShot SX110 IS Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

Hi there. i have a canon ixus 30 camera. i brought a brand new 4gb memory card for it. when i put it in the camera it says 'memory card error'. i read somewhere that formatting it helps but when i tried to format it on the camera it doesnt work because the format word is blacked out. i also tried formatting the card on my computer. it formatted it but when i put it back in the camera it still came up with the same error message. what can i do to fix this so i can take pictures etc??????


Many people are unaware that the newer SDHC format cannot be used with most older cameras. Your camera was manufactured well before the SDHC format came out. I'm sorry, but there's no way that a 4GB SDHC card will work with your camera, it just doe ... Canon PowerShot SD200 / IXUS 30 Digital Camera

Lens error my Camera is Canon IXUS 860 IS. while i was taking picture the lens stops working properly and it says lens error, restart the camera at left bottom of the camera screen.


Have same problem as above. Apparently the gears in the lense slip a tooth, they can be re-aligned but this involves taking out the barrel, my question is, how do you do this as I don't want to pay Canon the AU$250 for a new barrel. ... Canon IXUS 860 IS Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

My lens on my Canon IXUS 105 is stuck open and when I push the on/off button I get an error message which says: Lens Error Will shut down automatically Restart camera I can't view pictures, I can't press any of the buttons... I'm not sure where the restart button is. It's a very new camera, I only got it 2 weeks ago. Please help!


Hi,This is a common problem on this set. The lens error is common for cameras with telescoping lenses.\015\012\015\012You can help the motor by connecting the AV cable --- this keeps the LCD off and not d ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

My canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera??


Here are some troubleshooting steps for your lens error problem. And here's a video summary of those steps: ... Canon IXUS 860 IS Digital Camera

Ixus 75 Hi, I own a Canon IXus75. Last night while placing it on the table, it accidentally slipped off my hand and fell about 4 inches on the table. When I try to switch the camera on now, there is an error message saying "Lens error, restart the camera". What do I do? Please advise.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon IXUS V2 Digital Camera

Restart camera hi there i dropped my camera and it turns on, but when i'm looking through pictures it says "a camera error was detected, will shut down automatically.. restart camera E32" how do i restart my camera? its a canon IXUS 105 Thanks,


... Canon PowerShot SD1300 IS / Digital IXUS 105 Digital Camera

My camera is making a grinding noise before saying lens error restart camera, just wondering is therte a button i press to restart the camera. My camera is a canon ixus 80IS


Press the start button twice then it should work, ... Canon IXUS 80 IS Digital Camera

Canon Digital Ixus i7 zoom, Camera lens is half open, when camera is swithced on theres a buzzing sound and then the camera says "Lens Error, Restart Camera". What can i do to fix it?


At the presemt moment i also have this problem...now trying to take my camera apart, put the lense back proberly and then put it all beack togeter/... ... Canon Digital Cameras

Camera shutter not closing. saying 'lens error, restart camera' Camera model canon ixus 85 1S


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon IXUS i7 Digital Camera

We went to a water theme park and my camera fell into the water (immersed completely). After that I tried to turn it on to check it works or not but it was showing some problems. Then I opened the battery and left it for a day like around 24 hours. Now when I try to turn on the camera. It says Lens Error. What could be done in this situation. Camera Model : Canon IXUS 80IS. Need some assistance in this regard.


Turning on a camera with water inside is risky. You can fry the circuits. I'm amazed yours worked although for how long is anyone's guess. It should have been buried in a bowl of dry rice for a week. Even so, water will have seeped between the lens e ... Canon Digital Cameras

I dropped my camera and the lenses on the camera don't work they won't retract ...doesn't focus on the screen it says lens error....it's canon ixus 900Ti


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Canon PowerShot SD500 / IXUS 700 Digital Camera

Camera says memory card error, card locked - Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera


Look at your memory card. SD cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Movie clip on canon ixus 860 not fully downloading to my computer, only the first few seconds can be seen on quicktime but the rest does not come through. But the clip can still be fully seen on the digital camera.


... Canon IXUS 860 IS Digital Camera

Hi my canon camerahas a lens error and it says restart camera it is canon IXUS 860 IS


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS 860 IS Digital Camera

How to restart canon ixus 70. Get an error message saying ''Lens Error. Restart camera.'' Lens won't extend.


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Canon Digital Cameras

I can not restart the camera of canon ixus 870 is. It say lens error restart the camera


See http://www.fixya.com/support/r13011856-lens_error ... Canon DIGITAL IXUS 870 IS GOLD Digital Camera

Canon IXUS 870IS is not being recognised by my computer. The error message says it cannot detect the camera. The camera can be detected on another computer


Use a card reader to download your pictures to a folder you create on your desktop. ... Canon PowerShot SD880 IS / Digital IXUS 870 IS Digital Camera

Canon ixus 950 shutter stuck half open . when turn on screen says lens error restart camera . tried leaving battery out for 1 hour but still same problem . any suggestions !!!!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD850 IS / IXUS 950 IS Digital Camera

My daughter dropped my canon ixus camera and now the lens will not retract - when I power it on it says 'lens error - please restart' - not sure what this means.


... Digital Cameras

I hav got my new canon ixus camera today... i tried to start it but it says ... LENS ERROR WILL SHUT DOWN AUTOMATICALLY RESTART AGAIN wt to do?


Your camera has a lens error, this\015\0 ... Digital Cameras

My Canon ixus 80IS is saying "lens error, restart camera" how do i fix it?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Canon IXUS 80 IS Digital Camera
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