Having problems with your Canon PowerShot SD850 IS Digital Camera ?

Camera suddenly began reading "lens error - restart camera" and lens will not retract. camera was not dropped and no foreign material was introduced to lens (as far as I know) please help! i love my camera and am very distressed! thanks, bee

Answers :

Try to push or pull lens while turning camera on and off
\015\012This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.
\015\012\015\012Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:\015\012\015\012\015\012\015\012
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • \015\012
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
\015\012\015\012If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. \015\012 \015\012Please do rate this solution as FixYa and revert for further assistance.\015\012 \015\012Thanks
Repair Help & Product Troubleshooting for Canon PowerShot SD850 IS Digital Camera

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Camera suddenly began reading "lens error - restart camera" and lens will not retract. camera was not dropped and no foreign material was introduced to lens (as far as I know) please help! i love my camera and am very distressed! thanks, bee

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