Having problems with your Canon PowerShot SD850 IS Digital Camera ?

Every time I try to turn on my Canon PowerShot SD850 IS digital camera, the display screen states that a lens error has occurred. I checked the camera multiple times and there seems to be no problem with the lens. What can I do to solve this problem?

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot SD850 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Every time I try to turn on my Canon PowerShot SD850 IS digital camera, the display screen states that a lens error has occurred. I checked the camera multiple times and there seems to be no problem with the lens. What can I do to solve this problem?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD850 IS Digital Camera

F470 I am trying to solve a problem with my F470 Fuji digital camera. When I am printing my pictures or sending them to my PC no date is written on the pictures as it should be with most of cameras. I have checked the menu sevral times but I couldn't find where to set up this. Does somebody know if this camera doesn't have this option ? Thanks in advance for your assistance.

The camera does not do exactly what you want.\015\012You can print the date & time using the Digital Print Order Format as described on page 52 of the manual (link below):\015\012\015\012http://www.fujifilmusa.com/JSP/fuji/epartners/bin/FinePix_F470_ ... Fuji FinePix F470 Digital Camera

3 times i've the same problem with my camera, 3 times they've sent it back. The problem still exists. A new battery, properly charged by me, the camera takes between 1 and 5 photos and then the camera goes dead. I was told by Canon that the battery lid on the camera was causing a short, they said 'Problem solved.' Nope, the problem is still there and i've run out of extended warranty. Please, please help.

Lemon law with company and replacements normally work in sets of 3. Now that you have had them send you the same type of camera, and the same problem has occured 3 times, demand that they replace it with a comparable or camera of greater value. Wor ... Canon Digital Cameras

I have a ccd problem with my canon powershot a95 digital camera sir i want to know that if i repair my camera to solve this problem and changed its ccd then would u guarantee that this problem will not exist again and my camera will work properly for a long time.

... Canon PowerShot A95 Digital Camera

Nothing works!!!!!!! I have been having problems with my 5D for some time now. The problems started with a piece of black felt on the sensor, which I noticed when reviewing my pics on the PC. I opend up the camera to check the sensor only to find that there was a piece of felt loose on the shutter. I sent the camera off to Camera Tech in South Africa for repairs. They are to my knowledge the only Canon appointed center in SA. The camera was repaired and sent back with a bill, as the camera was o

Hi Really sorry to hear all this. The Canon 5D is a wonderful piece of kit and it is not good news to read your problem. It really does sound like the unit is having a multitude of problems. This could be resulting from electical failure inside ... Canon EOS-5D Digital Camera

My camera won't turn on. I charge it and the red charging light comes on. I have returned the camera for the same problem 3 times. bought it from WalMart. I was on my vacation the 1st time it happened, and Walmart gave me a hard time about exchanging it. The 1st one I got, it charged and I got it to stay on for a few min. I took a few pictures, but it wouldn't cut back on. Similar thing happened the 2nd time. Now the same thing is happening the 3rd time. I checked to make sure the battery was in

Are you sure the battery was inserted properly? Try putting it in the way that looks backwards... the battery seriously looks like it's supposed to go in the wrong way. If you're looking inside and using the spring for a reference, DON'T. The spri ... Vivitar ViviCam 8025 Digital Camera

Install new batteries,within minutes of useage battery indicator starts flashing & short time later camera says change battery &camera shuts off. first 3 yrs batteries would last for weeks, i could take a1000 shots plus view edit etc. i tried new charger &batteries ,non rechargeables plus i changed the internal battery for date& time,took camera to shop and had it checked for shorts and discharge problems they said everything was within specs.i have been told all canons do this after 3 or 4 yrs,

... Canon PowerShot A710 IS Digital Camera

I have a Fuji FinePix J150W camera. At the time I purchased I had Windows XP, now I have Windows 7 and cannot download my pictures. I don't think that I should have to purchase another camera (because I really like my camera), nor should I have to pay to get this problem solve. I purchased 2 camers at the same time, one for myself and one for my husband.

Solve your problem by getting a card reader. They work with any operating system. This one is only $13 at Walmart.\012 ... Digital Cameras

NIKON COOLPIX Ay Yall FO REaL I just solved the problem of "LENS PROBLEM" on NIKON COOLPIX camera.. Just fukin turn the beesh off and then when you are turnin it on hold the amera all hard but "IN" like u dont want it to go out at all, and then start takion pictures with button on top of camera. yup it worked for me after times of it sayin "LENS ERROR" lol, ya it works, dumb machines.. LoVecrySTaL

That sounds great.. ... Nikon COOLPIX L3 Digital Camera

Fine-Pix A400 is showing Focus Error and will not allow photos to be taken. In addition, the lens will not retract when the camera is shut off. This problem occurred after using the zoom procedure several times to obtain close-up shots. The camera has worked perfectly up to this issue. Can you suggest any solution to problem? Many thanks...

Here is a quick fix to try. If you attempted to remove the focus error doing the 3 times on and off, and it didnb't help to this. Power the camera on, you will hear the gear skipping as if it is slipping. Right at the moment you turn of the camera pu ... Fuji FinePix A400 Digital Camera

When I click on the download button, I get this message: "There is a connection error. Please check the troubleshooting guide in the user's manual." The troubleshooting guide suggests that I uninstall the PLD-822 driver and reistall it to solve the problem. I have tried this several times, but each time I try to download my photos I get the same message. I think the basic problem is the sticker on the binoculars "Made in China".

Hi, I have experienced this many times with various USB devices, they can be finicky little things. Try doing this procedure below.\015\012\015\012We need to remove and reinstall all USB controllers, and "Zero" the system..\015\012 ... Digital Cameras

Lens problem The lens is not opening and the camera keep saying i should turn it on and off. I've tried this time and time again, but nothing is happening. pls how can i solve this problem.

Try the procedures in this tip. ... HP Photosmart R742 7.0 Megapixel Digital Camera

I have an Olympus tough 3000 wich seems to turn on and off when I try to power it on. the screen goes on and off every second. Not possible to take pictures. (this happens every time unless it have been connected to a computer. read further down) I wondered if a hard reset, installing the firmware once again could solve the problem. I have no problems in connecting the camera to mac computer. It can read whatever that is inside the memory card. If I disconnect the camera after it has been con

Hi,I'm sorry to know that the Camera is turning off and on again. I'll be glad to assist you with this. Please make sure that the battery in the Camera is fully charged and is holding the charge for making the Camera to turn on. You ... Olympus ? Tough 3000 / Stylus Tough 3000 Digital Camera

MEMORY CARD ERROR PLEASE CHECK THE CARD A complete picture taking lockout save for internal memory which functions just fine. There is the same problem on 3 existing and two new 2Gb SD cards from SanDisk. The internal connectors in the card slot are all in position. We have cleaned the card connectors and tried two different and fully charged batteries We do not have access to an AC adapter. We have had the camera for 'years' and this is the first problem - is the camera 'totalled'. Time for a

HelloI am glad to hear that we could be of help. Thanks for using Fixya, and be sure to come back again.Kind regardsLock123 ... Panasonic Lumix DMC-TZ3 Digital Camera

My cybershot DSC W270 zoom will only go up to 1.6x then it stops and an error message appears telling me to turn the camera off and then on again but this does not solve the problem. I havn't dropped the camera and all was working well until this problem suddenly occurred. Please advise.

If turning the power off and on again doesn't solve the problem, the Sonyusa.com's eSupport website says to send it in for service.\015\012\015\012The camera was listed as sold in Canada and Latin America,\015\012\015\012and t ... Sony Digital Cameras

I have SONY cybershot DCS-W110 camera. Recently the flash is not working in order. When i shoot a photo with flash only pre flash is working. The captured image is dark (without flash light). Before this problem occures, flash flashes three times . I had inizialized the camera. but the problem remain.

... Sony Cyber-shot DSC-W110 Digital Camera

Screen on hd1a goes green and camera freezes when ending a movie capture. Tried several cards (all sdhc). Still images store fine - problem only occurs with video. It began as an intermittent problem but happens all the time now. Camera appears to be operating normally until you end the capture.

It seems like the firmware need update. You don't need to replace anything just check with a Sanyo repair guy and upload the firm ware. that should fix the issue.Also let me know if the issue comes up even when you are taking small clips or it ... Sanyo Digital Cameras

My Sony T20 ser# 2387940 bought in Taiwan, has been giving me a problem for a long time. The LCD shakes while trying to take photos. Is there a recall on this camera. I've read that Sony is aware of the problem. Is there a web site or place that can solve the problem. I want to send it out, or bring it to someone to repair the problem here in Taiwan. What is your advice for my problem? Thank you......Mr. Paul D

Shaking of LCD is caused by mechanical errors on lens assembly.Lubrication on lens assembly solve this type of problem .If it is in warranty you can send it back to Sony and fix it for free. ... Sony Cyber-Shot DSC-T1 Digital Camera

My Kodak C913 sometimes follows switch on with the statement memory card needs formatting. I have tried to do this several times but to no avail. I am then faced with a message which says that I should use a new card. I am now on my third card and I still get the formatting message. This does not happen every time I switch on but about 8 times out of ten. the other 2 times the camera works well whilst it is still switched on. When I switch off the problem re occurs. There is nothing wrong with a

First of all, stop putting your cards in another camera....this can corrupt the card. With no card in the camera, go into the menu and find "reset"...follow the on-screen instructions. Insert your card, turn on the camera and go into the camera menu ... Kodak EasyShare C913 Digital Camera

Canon s2IS when I turn the camera on in review mode the LCD screen displays pictures one after another. Cannot stop the picture review except to turn off the camera. In camera mode the menu button and other buttons do not function. The problem occurred while I was pressing and holding down the LCD review button and viewing hundreds of time-laps pictures I had taken with the camera.

Hello,\015\012Please do the followings.\015\012\015\0121. Turn off the camera.\015\0122. Remove the memory card.\015\0123. Remove the batteries.\015\0124. Wait at least 3-5 minutes.\015\0125. Place the memory ... Canon PowerShot S2 IS Digital Camera

Hi I got quick question. I have Canon Eos III camera. And I have little problem with it. When I want to copy pictures from my camera to my computer it says on computer that there are no pictures on my camera. and when I'm checking the camera the are pictures on the card. that's the first time it happens. Do you have any idea what can be wrong? I tried another computer and the same thing pops up.

Consider NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to ... Canon Rebel XT / EOS 350D Digital Camera

Hello!Yesterday i was taking picture of nature with my Olympus camera,after that i transfered them onto my computer using usb cable.Today i can't take any picture because it says on screen ''WRITE PROTECT''.When i pressed the button to check and see my pictures on camera in the upper right corner showed a key.What happened to my camera and how to solve the problem?Help! Stefan

Hi,Here is a tip that I wrote about SDCards and how to unlock and lock SDCards.\012If youare getting a memory card locked message then check this out. ... Olympus FE-20 Digital Camera

Lens error I slept with my Casio EXilim EX-Z75 Digital camera, and work up, then in the night I went to check on my camera and when I tried to take a pic LENS ERROR came on the screen, I always sleep with my camera and this is the first time this is happening, I dont know how to fix this problem can somebody please help me?

The only way to fix is to send in and have it repaired. ... Casio Exilim EX-Z750 Digital Camera

Pentax Optio 555 Digital Camera. Once I have taken a couple of photos in a row, the camera continually flashes red & green. Like it is continually thinking. I cannot then even get the camera to shut down eithout removing the battery or just leaving it until it times itself out. If i remove the battery, I still have to turn it on & then off again to get the lense to retract. Can you help to solve this problem. It does it no matter what the charge in the battery is like. Full or half used.

Hello ... Digital Cameras

My camera is less than a year old but has recently been giving problems with the battery connection - I believe. The battery shows full and the camera works perfectly, then with no indication why the camera will not turn on. When left and then turned on later it sometimes works again, without the battery being charged in the meantime and with it again showing full. As I am going on holiday in 2 weeks I have not time to send it back to cannon under guarantee. Can you suggest anything I can check?

Check if your memory slot cover is properly closed... this doesn't turn on the camera....I had tough times, later found the cause... ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 5.9229 seconds