Having problems with your Canon PowerShot SD870 IS Digital Camera ?

Each time I power the camera on to take photos I need to reset the time and date. Is there an internal battery that is malfunctioning? Any other ideas that may be causing this? Thanks


Answers :

Yes,more than likely there is a little button cell battery that powers the date and time.You'll have to look in your manual to find its location.I just discovered my battery is dead.Yep i checked the manual even tho i already knew where to find it.Took some reading to find but it was there in the manal.Its located in the battery compartment on my canon A720IS.Mine takes a CR 1220 - 3Volt.I'm still trying to find a replacement.Guess i'll have to go to a camera store to get the battery.Couldn't find at any of the usall places.Hope this helps someone,Gary Malcontent
Greggehlen and gary,

i have the canon a720IS and was having similar problem with my date/time. once i discovered the small cr1220 battery next to the regular battery compartment, i replaced it but the problem still was there.

i looked closely at the cr1220 compartment and took a toothpick and just pulled the metal prongs out a bit, so that they were in better contact with the cr1220 battery. ever since then i've had no problems.

good luck.

chris c
Repair Help & Product Troubleshooting for Canon PowerShot SD870 IS Digital Camera

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Each time I power the camera on to take photos I need to reset the time and date. Is there an internal battery that is malfunctioning? Any other ideas that may be causing this? Thanks


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  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
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