Having problems with your Canon PowerShot SD870 IS Digital Camera ?

Canon PowerShot SD870 IS camera - Lens Does Not Fully Retract

\015 I have the Canon PowerShot SD870 IS camera. For an unknown reason the lense will not fully retract into the camera. When I turn on the camera it does fully open, but the picture on the screen is slightly out of focus. Is this something I can fix myself?\015

Answers :

Canon SD870 IS. Lense Error. Would not retract on power-down. Lense error reported when retracting zoom.

Noticed the rectangular frame about the lens was rotated off center. Manually rotated (squared-up) the lens rectangle while repeatedly powering the camera on and off. Modulating the power allowed for easier rotation of the rectangular lens frame.

Once the lens frame was square with the body of the camera, the lens completely retracted on power-down, and also zoomed in/out without error.
My canon SD870 was switched on in my pocket, as I took a step I heard a crunching noise come from the camera.

The lens barrel was half retracted and the cap with the writing on the lens was at the incorrect angle - any pictures I took were blurred.

I switched the camera on and off whilst gently holding the end of the barrel. This allowed me to feel which way the camera was trying to twist the barrel (to allow it to extend / retract). Once I knew which way the camera was trying to twist the barrel as I turned the camera on or off, I very gently helped the barrel twist by applying a turning motion in the same direction with my forefinger and thumb. After a couple of attempts (with a bit more pressure each time) the camera barrel clicked and normal service was resumed.

Hope this is some help to someone- good luck!
Repair Help & Product Troubleshooting for Canon PowerShot SD870 IS Digital Camera

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