Having problems with your Canon PowerShot SD880 IS / Digital IXUS 870 IS Digital Camera ?

Hello..my camera is displaying a "lens error,


Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Canon PowerShot SD880 IS / Digital IXUS 870 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens error my camera model is canon powershot SD770 is digital elph i dropped my camera and a message is displayed as lens error i tried to restart my camera and again the message is displayed as lens error please give me a solution sir please


I've had similar problems with various versions of this camera. Here's \015\012the fix, if all else fails. These are step-by-step instructions to take \015\012apart and fix the camera's lens error. \015\012http://johnsmouth.wordpress.com/2010/12/01/l ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera

Lens error Hello, my son has a Nikon Coolpix L11 camera. Today he took it to school for the last day of class to get pictures of his friend. He says that when he took the camera out of his pocket, he noticed that the lens was half extended and open. When he turns the camera on, the lens assemply does nothing and the lcd displays a lens error. We have attempted removing the batteries and even trying fresh ones, but to no avail. I'm leary to open the camera without knowing first what I need to


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon Coolpix L11 Digital Camera

Om my display is the camera saying: lens error restart camera I put on my camera and now i cant get my lens get in and every time i set on the camera it is saying lens error restart camera. I have also loaded my battery. my mailadress


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Rebel XT / EOS 350D Digital Camera

I have the tamron 18-200 mm XR Di-II if macro lens. The camera displays the error Err 01 Communication between the camera & lens is faulty. Clean the lens contacts. This error occurs with the tamron lens only. I have used the other lens of canon make & the camera is working fine. this happens only after 55mm range . Please guide for the solution if any.


So, have you cleaned the contacts as you were advised? You do this by removing the lens and cleaning the contacts on the camera body and on the lens where they meet with a cotton swab lightly dampened with rubbing alcohol. ... Digital Cameras

Lens error CoolPix L11. I switch on the camera The lens comes out. A picture is shown for about 1 second. Then the message Lens Error is displayed. The lens is retracted. After 15 seconds or so the camera switches itself off. The camera was bought in USA as a gift for a friend in Sri Lanka. Not so easy to get a local repair - if this is at all possible anyway. What is your advice? Thanks James


Try the procedures in this tip. ... Nikon Coolpix 5700 Digital Camera

Lens error When the camera is switched on the lens does not open out and the lens cover does not open. The camera then displays a "lens error" message and suggests that the camera be restarted ten switches off. This happens repeatedly.


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon PowerShot SD750 / IXUS 75 Digital Camera

It has a lens error. Everytime the camera is turned on it beeps and clicks constantly. It eventually shuts off after displaying "Lens error, restart camera." on the screen.


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon PowerShot SD1100 IS Digital Camera

When I turn on the camera, "lens error restart camera", is displayed. It sounds as if it is attempting to move the lens, I hear a click right before the error message is displayed.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A630 Digital Camera

What to do when camera falls down, and shows lens error 126,1,0,-13? when the camera fell down the lens were not closing [ not getting inside] even if we turn off the camera and displayed lens error 126,1,0,-13 . what should i do to repair it


Hi,Here is a tip that I wrote about How toget a Digital Camera Lens to work againSteps toRepair a Digital Camera Lens\012heatman101 ... Kodak Easyshare C813 Digital Camera

WHEN I TURN ON MY COOL PIX S51 A LENS ERROR MESSAGE COMES ON THE SCREEN AND DOESNT ALLOW AN OTHER FUNCTION WITH THE CAMERA. THE LENS COVER IS STUCK OPEN WHEN THE MASSAGE IS DISPLAYED. IF I TURN THE CAMERA ON AND OFF A FEW TIMES THE COVER WILL CLOSE BUT THE ERROR MASSAGE REMAINS. IM NOT SURE WHY THIS HAPPENS AND IVE NEVER DROPPED MY CAMERA AND ITS ALWAYS STORED IN A FOAM CASE. I CANT AFFORD ANOTHER CAMERA RIGHT NOW, IS THERE ANY SOLUTION TO MY PROBLEM?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon COOLPIX S51 Digital Camera

Lens error my camera keeps displaying 'lens error,restart camera' for unk reason. i didn't drop it, it just randomly appeared and lens wont open/shut all the way. PowerShot SD870 IS


Have it serviced and they perform like new again! Try this place: www.camerasandparts.com They just service the Canons exclusively and they not only very affordable but the ... Canon PowerShot SD870 IS Digital Camera

Lens error I drop canon a 530 and now the lens will not close. Every time when I turn camera on or off, there is a message on a display:lens error, camera restart. I tried to put new bateries, but it does not work. I do not now what to do. HELP!


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. ... Canon IXUS V2 Digital Camera

Each attempt I ensue to power on my camera and error displays on the screen saying "Lens error, restart camera". How do I do this for it to be successful? The Lens will not retract and is somehow stuck, what am I doing wrong with the item. It is an A480 Canon camera.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Canon PowerShot A480 Digital Camera

Focus error I am from the Caribbean Island of St.Kitts and I was on holiday in London, England in August 2006 and I bought this camera. It worked wonderfully and I took plenty pictures. I had no problems at all with it until now. When the camera was turned on there was a sound coming from the lens area. The lens are open and will not close. On the screen there is the warning display "focus error." Can I get a solution to fixing this problem Screen says focus error , makes noise.


Hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some dist ... Fuji FinePix A500 Digital Camera

Lens error "my camera fell down on the floor after that lens is not go inside camera screen displays lens error" Problem


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

Lens error When I turn my camera on the lens retracts and the display reads lens error, restart camera.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A570 IS Digital Camera

"lens error" when i turn the camera on to shoot photos, the display says "lens error".   It sounds as if the lens mechanism is trying to open, but it doesn't move.   Lights keep flashing.  I am able to view pictures I have already taken, but not able to take pictures. I have tried recharging the batteries and replacing them, but it did not fix the camera.


This happened to me last month. You can send it to Nikon for a free estimate on repairs. You only pay the shipping and they will ship it back to you if you decide not to fix it for free....only they don't tell you what is wrong with it. I suppose ... Nikon Coolpix 5400 Digital Camera

Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a


You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera

Lens Error After powering on the camera you can hear the lens assembly cycling but then the display indicates a lens error. someone drop it on the floor and and it was an lens error when i tried to turn it back and i didnt know what to do after that


Check the contacts in the battery case. You can stretch/bend\015\012the contacts further out and the problem seems to go away for a while. ... Nikon Coolpix L11 Digital Camera

Error message my nikon D -80 is flahing an error message. When i try to take a photograph i hear it cycle, but nothing is taken. The automatic focus does not work. I think i might have turned the camera off by accident while it was writing a photo to my card *sighs* I have tried removing the battery, a new card, remove and replace the lens, remove lens and clean contact, and talking very sweetly to the camrea. Nothing worked and the same messages is displayed when i turn the camera on. Any advic


This may be due to the aperture ring in your lens. Try the following:\015\012\015\0121. Turn off your camera\015\0122. Move the aperture ring clockwise then lock\015\0123. Turn on your camera and try again.\015\012 ... Nikon D80 Digital Camera with 18-135mm Lens

Focus error I am from the Caribbean Island of St.Kitts and I was on holiday in London, England in August 2006 and I bought this camera. It worked wonderfully and I took plenty pictures. I had no problems at all with it until now. When the camera was turned on there was a sound coming from the lens area. The lens are open and will not close. On the screen there is the warning display "focus error." Can I get a solution to fixing this problem


Check out this link: www.digitalcamera-hq.com/digital-cameras/fuji-finepix-z1_question.html?qid=4289 ... Fuji FinePix A500 Digital Camera

Zoom Error Since March 2006 we can not make pictures anymore: Reason is Zoom Error. From one picture to the next this remark shows on the display after we start teh camera. And the lens stays in the camera, the protectionblades does not open, it simply does not do anything anymore and it looks liek the engine does not get power enymore. All other requirements function, like display previous pictures, setting etc. There is also no battery problem, we took them out for 48 hours, but this has no


We have contacted Fujifilm about this problem and they said they'd charge us over $100 US to fix it. There is another thread on this subject \015\012\015\012http://www.fixya.com/support/t143152-fuji_zoom_error_message\015\012\015\012that gives you th ... Fuji FinePix A345 Digital Camera

I have a problem with my Casio Exilm ZX-Z75 Digital camera. When I switch the camera on the lens moves round and an error message displays saying lens error, then it switches off again, please help.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Digital Cameras

About seven days ago bought shelf display Fujifilm S1000. Worked fine at the store. Got home, read instructions, powered up, lens would not extend, "zoom error" displayed. Camera was room temp. When switched on, camera beeps, extend motor clicks, sounds like a gear engages for a split second. Took back to store next evening, it worked fine. Next try at home, same problem. Back to store, worked fine. Tried at home and at work, still "zoom error". Again to store, worked fine. Ready to return, stil


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a p ... Fuji FinePix S1000FD Digital Camera

Digimaster Happycam 5010 Problem: The shutter that protects the lens is stuck fully open. The camera is stuck with lens fully extended. ERROR 2 appears on the screen. The LED near the top left of the display flashes red. The camera will not take pictures. Before the camera got stuck the movement was getting more and more difficult to achieve. I needed to switch the camera off and on. This camera seems to be identical to the Premier Camera SL-8.


Camera lens mechanism is broken, need new lens assembly. Cost would be more then camera worth. Better to get new camera. ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4090 seconds