Having problems with your Canon PowerShot SX110 IS Digital Camera ?

On power-on, the Canon SX110 screen turns on but the lens doesn't

\015 Hello, I have a Canon SX110 and everything was fine with it until all of a sudden when I turned it on a few weeks ago, the screen turned on but the lens ddn't budge or do anything, and the camera turned itself off. This happens whether I turn it on in camera mode or in playback/view picture mode.At this point I'm planning to take it in to see if it is worth repairing. I've had the camera for about a year and this is very frustrating.Any help is appreciated.- Lou\015

Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot SX110 IS Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

On power-on, the Canon SX110 screen turns on but the lens doesn't


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX110 IS Digital Camera

Canon SD4000 camera, when hitting the power button, the screen remains black screen, the green light blinks twice, lens zooms out, shutter opens. Screen remains black, and I do not seem to have any control at all; pressing the zoom button doesn't move lens, no notable reaction to anything. Hit the power button again, the lens zooms back into it's original position, shutter closes (occasionally does not shut completely), green light blinks twice, screen remains black. Tried turning on w/o SD card


... Canon SD4000 IS IXUS 300 HS Digital Camera

Hello, I have a Canon powershot SX100 IS, and everytime i turn it on it beeps and says on the screen "lens error, restart camera". I have tried tapping it, shaking it a bit. turning on and off. Put in new batteries, taking memory card in and out. Turning it on at different angles. Connecting to the computer. But nothing is working, it wont even let me look at the photos when i press the play button, and that doesnt even require opening the lens! please help! thankyou.


Try these procedures. ... Canon PowerShot SX100 IS Digital Camera

Go to power it on, lens is stuck shut, immediately turns off. It makes the noise of starting as usual, the screen turns on and does its normal warmup, then the lens doesnt open and it turns off. tried a million times.


I had the same problem. all i did was force the lens...it worked for me ... HP Photosmart R927 Digital Camera

Lens error I keep this Elph in a tiny, padded Halliburton case because the last TWO I bought ended up with broken screens. I never had a problem, though lightly used. Last night I recharged the battery and inserted it. Immediately upon power-up, the lens went out and I got a "Lens error, restart camera" error. I turned it on and off about twenty times, left the battery out overnight: same thing. I jiggled the lens with the same result. Canon tech support told me to take the battery out a


Lens mechanism has failed and a repair/replacement is the only solution- ... Canon PowerShot SD600 Digital Camera

Lens I have a canon power shot a 510. When I turn the camera on the display as far as the start up screen is fine but the screen is black when you try and take a picture. The lcd screen is fine, if you put a memory card in you can view all the pictures on it. It will not take any new pictures.


You might have switched off the display by mistake, which is used as a power saving option and can be switched on by pressing the display button. ... Canon PowerShot A510 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

I own a Canon power shot SD790 IS and I've been using wonderfully for the past few months Last weekend when I turned on my camera to view some pics I noticed a little blue screen on the corner of my camera in when I take pictures and upload them to the camera the blue spot doesn't show up on the pictures thank God but it's on my LCD screen and it seems internal I don't know if it's dead pixel or a lens problem can this be fixed at home please help I can't send it back because I ordered it online


It seems to be a dead pixel, best thing would be to have it replaced from the Seller, else you can get it replaced with a new working lcd panel. This may be an expensive solution.Check whether you have a worldwide warranty from Canon, that will help ... Canon PowerShot SD790 IS Digital Camera

Canon A85 Well there are a couple of things going on right now. Sometimes when I turn the camera on it will come on but the screen on the back stays dark and blank and it doesnt make the power on noise, other times it will come on correctly. Also when you do get it to come on correctly the screen is very hazy and has lines running through it.


See this link. ... Canon PowerShot A85 Digital Camera

When I turn my canon A630 Power shot on, it makes the sound as though it is coming on and the lens does not extend... All I get is a written signal in lower left hand corner of screen after about 5 beeps "lens error, restart camera. And the cycle begins again. Is there anything I can do to fix this?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A630 Digital Camera

Canon ixus 09is Turn camera on - yellow light appears - camera makes noises like its ready to go - screen doesnt work and it takes a few goes to turn it off. Even when the lens eventually retracted and stayed shut the yellow light stays on and the camera got very hot


... Canon IXUS 90IS Digital Camera

Canon power shut A520 - When I turn on my camara it stays on for only 30 seconds, the blue screen stays on and the lens part wont open ,its stuck,, then the camara just turns back off with ti ti ti noise , when i shake the camera i hear a tiny something loose inside ??? thank you very much for your help


Did you get it serviced lately ... Canon PowerShot A520 Digital Camera

I have a SONY Cybershot DSC W150. When I turn it on the lens goes kut and comes back in several times, then I get the error message "Turn the Power Off and On Again", but doing that does not change anything. This is one of four digicams I own (also a Nikon D90, SONY DSC F717, and a Canon) and I like the W150 for some purposes because it is compact and has a viewfinder, not just a screen. I have been unable to find a similar camera. What can I do to fix the problem? Gerry Meisels [email protected]


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Agfa Cyber-shot DSC-W150 Digital Camera

CANON POWER SHOT SD750 DOESNT TAKE PICTURES BLACK SCREEN


Mine started working again. The only thing I can attribute to it is that I zoomed the lens in and out several times. The next time I turned it on, it worked. Go figure. I'll update if things change. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five


Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera

When I turn on my camera (Canon power shot SD600) it won't come on... I get a series of three beeps then a message on the screen that says "lens error, restart camera." The problem is, I don't know how to restart my camera.


Take it to a proffesional... ull need a new lens and more likely a whole new camera but dont start buying until u ask someone that know ALOT about cameras anyway id have to see it up close to know wat excatly is worng. !!!! try cleaning ur lens !!!! ... Digital Cameras

When I start the camera,it shows the canon screen and it stays there. when I hold the power button to turn it off it shows "lens error restart camera".


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon PowerShot S3 IS Digital Camera

Help - taking pictures with Canon Powershot sx110 is and it froze - no power - lens is stuck out and can't turn on / off. changed batteries and still nothing


... Canon Powershot SX110 IS Digital Camera 9.0MP

My canon TX1 is about two years old. I recently went to use it and its not working properly. I can put it in play back mode manual mode or scn mode. As soon as I turn it to auto which I normally use the screen goes black and the power goes off although the lens does not retract. The battery is fully charged. Any suggestions?


... Canon PowerShot TX1 Digital Camera

My Camera When I turn on my camera (canon power shot A420) the LCD screen is blank and reads 'Lens Error, Restart camera'. Can you please help me resolve this problem! Thank you


Try gently turning an knocking the cameras lens..i had the same problem an all it was,was the rubber protction guard had got stuck which is why the lens would not retract back into its position.so try twisting the lens gently or tapping it.well thats ... Canon PowerShot A420 Digital Camera

When turned on, my Canon Power Shot A530 has a message that says N imagen, it does not prepare the lens for pictures, just stays with the black screen and the N imagen message.... do you have a solution?


Try to change your SD card else There is an external software which you can install in your memory card and then you can insert it in your camera and if it does not work then go to canon service provide ... Canon PowerShot A530 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

I have a canon power shot A590 they dont make them anymore everytime i try to turn it on it says lens error restart camera ad when i do it says that again i dont know what to do. What do i do that doesnt involve sending it back or getting a new one?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A590 IS Digital Camera

Power Over the last few weeks I have had issues with the batteries. I found that the "Eveready" brand certainly doesnt work (I am currently in India and it is hard to find anything here!) and I just went through 3 sets of Duracells but after a short period of time it tells me to change the batteries. I just changed them with new Duracells but when I turn the camera on it wont let me get past that initial little birdy which is the start up screen. I also just noticed that my zoom lens thinger is


Get Rechargable batteries with charger of good company and try it. Your problem is discharged/ outdated batteries. ... Canon PowerShot A510 Digital Camera

Hi. When I power up my Canon A75 to take a picture, the screen is purple, not black. Is this also a sensor problem? Also when the camera is turned on or off, the lens retraction or extension mechanism makes an odd noise in addition to the normal sound. As far as I know, this camera has not been dropped. Thanks for your help.


The purple screen is also an indication of sensor failure, However, the odd noise could any of a number of things from sand/gunk in the gear mechanism, a damaged tooth on a gear, etc... But still, recommend that you contact Canon to arrange the adv ... Canon PowerShot A75 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3470 seconds