Having problems with your Canon PowerShot SX20 IS Digital Camera ?

Why does camerano longer save pictures?

\015 I suddenly have no photos stored in camera. Memory stick is recognized and has plenty of memory on it. Just put in fresh batteries. I take a picture and can see it in playback but the next picture I take overrides the other. I'd appreciate help! Thanks, Leilani\015

Answers :

Hi Linda -

First, the manual is available to freely download, view and print - here. It might be a good time to give it a "once over" to refamiliarize yourself with the camera functions and operations.

Does the camera work with a different card? If so, the problem is likely due to an issue with the card, not the camera.

Page 22 describes how to format the card and make it ready for use. You should make sure any photos on it already aren't needed or have been copied to another location before proceeding - as formatting erases the entire contents of the memory card. It will be very difficult to retrieve any of the old data on the card after you format it.

If unable to format the card - that is could be the reason why images are not saving to it - but it may also be due to the position of the lock / unlock tab on the memory card. You would normally see a "Card locked!" message on screen if this is the case however. Just to be sure, check page 16 of the manual to see how to check and change the position of the lock / unlock tab. When set to unlock, carefully reinsert the card into the camera again.

Page 53 describes how to perform a "Low Level" format on the memory card when "Memory error appears or when the camera does not work correctly". Low level formatting takes longer than a standard format mentioned above.

My last suggestion is to contact Canon Customer / Tech Support if the issue persists, but hopefully, one of the suggestions above will solve the problem. Good luck!
Repair Help & Product Troubleshooting for Canon PowerShot SX20 IS Digital Camera

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