Having problems with your Canon Rebel XS / Eos 1000D Digital Camera with EF-S 18-55mm f& EF 75-300mm f Lens ?

I have a Canon EOS, 1000D which I purchased in Feb 09. I have an error message coming up on the screen everytime I take a shot (which doesn't record). The error is a Err 99, "Shooting is not possible. Turn the power swith to OFF and ON again or reinstall the battery." Which I have done and the problem seems (at this stage) to be fixed. Is it just a battery problem or is there someother problem with the camera it's self. SJ


Answers :

I did some digging and found that this error is most often a lens communication error. Are you, by chance using a non-Canon lens?

Try the following:

1. Remove the lens and take a picture without any lens on. If you get an ERR 99, then it is a camera issue and you will need to contact Canon for further troubleshooting or repair (ie. not the lens).
2. If you do not get the error with the lens off, try it with a Canon lens or any other lens. If no error, it is a problem with the original lens.
3. If the error occurs on both lenses, clean the lens contacts both on the lens and the camera (refer to your manual).

Hope this helps.
-Tor
Repair Help & Product Troubleshooting for Canon Rebel XS / Eos 1000D Digital Camera with EF-S 18-55mm f& EF 75-300mm f Lens

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