Having problems with your Canon Rebel XT / EOS 350D Digital Camera ?

EOS utility has encountered a problem--disconnect

\015 Whenever I try to download pictures, I get this message an nothing is available. I have tried to reinstall, but same message\015

Answers :

Repair Help & Product Troubleshooting for Canon Rebel XT / EOS 350D Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

EOS utility has encountered a problem--disconnect

... Canon Rebel XT / EOS 350D Digital Camera


Use a card reader to download your pics. ... Canon EOS 40D Digital Camera

Hi there, i have this canon eos 7d camera with the final firmware. also final version of eos utility is installed on my pc. my problem is, when i connect the camera to my pc with a usb cable eos utility can not recognize the camera. when i use a card reader i can see the pics i took with the camra but i need to connect the camera to my pc so i can make timelaps shoots. any idea to solve this problem? thank you.

Have you tried other USB ports on your computer? Also, try these:\012Solution: Windows should automatically recognize your digital camera and prompt you with a list of possible actions, such as viewing the pictures stored on your memory card. ... Canon EOS 7D Digital Camera

EOS Utility I purchased a Rebel Xsi, and installed the software. Upon connecting my camera to my computer, and launching the EOS Utility, the options to download the images, select images, or camera settings are shaded out. In order to transfer pictures, I have to go into "My Computer", open up the camera and copy and paste it. I have updated all of the software from Canon's website with the June 2009 updates, and the problem persists. Thanks for the help.

I got the same problem updating the EOS Utility. The version on the original SXi CD is The upgrade is version 2.6.1. I suggest you to uninstall all the updated software. Or at least the EOS Utility. Go to the folder <C:\\Documents and Se ... Canon EOS Rebel XSi Digital Camera

Canon Utilities CameraWindow DC has encountered a problem and needs to close. We are sorry for the inconvenience. Unable to download the pictures from my laptop computer,I used to be able to do so; but was able to download from the other computer. I re-install the software but it still does not work. Can I download the Camera Utility for SD880 IS? Thanks.

... Canon PowerShot SD880 IS Digital Camera

I have the Canon EOS Rebel Digital XTI. I'm having a problem transferring pictures to my computer. The camera says busy and the EOS Utility will not start dowloading the pictures.

Hi the best thing you can try in to un-install the software that you use for the camera as most often or not the software is to fault so installing this again should solve the problem.Also you say it says camera busy does it say this when ... Canon Rebel XT / EOS 350D Digital Camera

I got Canon EOS Kiss 450D (Japan). Recently, the problem i encountered is ERR 99. I have read an article that it might be with the body lense "connection" and some might arise from battery problem. Also, im wondring whenever I charge the battery, after only 20 minutes the charger would blink red and green. Unlike before that when its already full charge it would only change from red to green. So i was thinking the ERR 99 might also be due to the battery. Is this really normal for the charger? Is

Canon's error 99 is a catch all for connection problems. You can clean the gold contacts with a pencil eraser by lightly polishing the surface and whip with a lens cloth not tissue. However after reading your description about the battery and charger ... Canon EOS 450D Digital Camera

Importing pictures using EOS utility

I had the same problem, I think you were missing a driver. if you got to canon usa's page for drivers and downloads you should be able to find it :http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=3 ... Canon Rebel XT / EOS 350D Digital Camera

Problem with EOS Utility

I have an Apple imac and a Canon 50D DSLR camera. I Loaded all the Canon "MAC" software on th imac. When Camera is connected to imac EOS Utility just "hangs". It just does not respond at all. Is fine of Windows XP machine but imac, nothing. ... Canon Digital Cameras

I am having problems downloading pictures to my computer. Links on EOS utility are not enabled except for file location

Consider NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to ... Canon EOS 500D / Digital Rebel T1i Digital Camera

Focus failure Hi. I hope you can help. I've a canon 40D and am using it remotely with the EOS utility v 2.3. I am only able to take an image when the live view mode is active. When inactive and I use either the shoot button or the timer, an error flashes up "focus failure". The camera focuses fine in live mode. Have dragged my way through the instruction manual and cannot find a troubleshooting section covering this problem. Hope you can help. Thanks Joe

... Digital Cameras

I'm trying to download photos from my camera for 1st time and Eos utility keeps saying camera not recognised ? I'm using vista - could this be the problem ?

Use a card reader to download your pics. ... Canon EOS 400D / Rebel XTi Digital Camera

I have been using my Canon A550 for a few years and have uploaded many photos. It normally automatically uploads on connecting to my computer. This has now stopped working. The EOS utility "starts to download images" button is greyed out. I have checked preferences and it is set on "starts to download" as the Startup action. Any suggestions on how to resolve the problem and upload photos.

Time to start using a card reader. ... Canon PowerShot A550 Digital Camera

Tried to down load pictures from my new A630 to my existing Cannon utilities program. The program would not open. I then took the new Solutions disk and installed the programs. /when the installation was complete I tried to down load the pictures again. When I attemted to down load I got an error message the Zb Module had encountered a problem and had to close. I got the same response when I tried to open the Zoom browser. I tried from the shortcut and by going direct to the programs.

SteveJudy, Uninstall all utilities related to the Camera in question (via add/remove programs within control panel), re boot, and install the utility from the disk that came with your new A630 and give it another try.Good luck. ... Digital Cameras

I have installed the software on my computer for my new Canon Power Shot A11001S digital camera. However, when I click on transfer untransfered images the images do not transfer and instead I get a message that reads: Canon Utilities Camera Window has encountered a problem and needs to close. What should I do?

Hi,\015\012\015\012You can download pictures from your camera to your computer by using a memory card reader (You can use your computer's built-in memory card reader, if it has one, or you can purchase an external memory card reader as sh ... Digital Cameras

I installed the solution disk software for my Canon Power Shot A11001S onto my computer. However, when I click on Transfer untrandfered images I keep getting a message thatreads: Canon Utilities Camera Window has encountered a problem and needs to close. My images do not transfer. What do I do?

Hi,This Message is a Common Message and could be there for MANY reasons. The best way to start with is to Uninstall the Software and then Re-Install it. If the Problem Still Persists, then we need to eliminate, is this a Corrupted Softwar ... Canon PowerShot SD1100 IS Digital Camera

Can't download with EOS Utility

Try to change connection type to PC on camera menu. Maybe you have a print/ppt connection set. ... Canon Digital Rebel XSi Digital Camera

Problem import picts via sd cardreader (taken with eos 450d)

Some card readers struggle with high capacity (SD-HC) cards and indeed some older devices.\015\012If you (or a friend) has a lower capacity card (less than 2GB) try that in you camera and then pc.\015\012\015\012You can purchase a V ... Canon EOS 450D Digital Camera

I have a EOS 2D Mark II & I can't get all of the functions of the EOS Utility software to work. My computer (windows 7 (64 bit) recognizes the camera but when the utility software opens all but one of the options is not grayed out. I tried reinstalling the software but still have the same issue. Hence, I can't adjust any camera settings or view any photos. I want to use the teathered capture & remote triggering options available but can't. The manual suggest that I connect using the IEEE 1394

I don't see the problem with finding a Firewire cable as they are pretty standard, though I am having trouble finding references to a Canon model EOS 2D. Canon don't seem to have heard of it.Firewire is usually a feature of digital video ... Canon EOS-1D Mark II Digital Camera

Canon EOS400D can't access EOS utility, computer says camera not recognized. I've updated drivers for Vista OS, still no success. can't change owner name in camera as can't access EOS utility, cna't download photos from camera with usb calbe......help? Robin

... Canon Digital Cameras

I have a Canon EOS, 1000D which I purchased in Feb 09. I have an error message coming up on the screen everytime I take a shot (which doesn't record). The error is a Err 99, "Shooting is not possible. Turn the power swith to OFF and ON again or reinstall the battery." Which I have done and the problem seems (at this stage) to be fixed. Is it just a battery problem or is there someother problem with the camera it's self. SJ

I did some digging and found that this error is most often a lens communication error. Are you, by chance using a non-Canon lens?Try the following:1. Remove the lens and take a picture without any lens on. If you get an ERR ... Canon Rebel XS / Eos 1000D Digital Camera with EF-S 18-55mm f& EF 75-300mm f Lens

I bought digital Canon EOS Rebel XT two years ago, and I have really big problem with AF. I got one half of the pictures fuzzy. Sometimes the green light is on, I took the picture and it is fuzzy. Next shot is fine. I never have this kind of problem with Canon Rebel ( not digital). Now I can't rely on Auto Focus at all. Please explain to me where is a problem. Thanks, Irene

Is the lens on AF mode? Have you tried more than one lens to determine whether it's the lens or the camera itself?You may want to have lens calibrated. Send in for service? ... Canon Digital Cameras

Erro 5 I belong to Hyderabad city I purchased eos rebel xt 350d it is second but it is giving trouble by showing erro 5 how can face this problem I went dealer in hyderabad he is asking 5000 rs. but in your answer to one of the cannon holder who also having same problem error 5 you gave solution is simple problem only some electro magnetic stuck sir why cant show us through internet some meachanism by useing macro flash or some video clipings to do some simple meachanism so that we the well wihs

Err 5 is the code shown when the flash isn't correctly released.  Try cleaning the area around the built in flash and make sure it can pop up freely ... Canon Rebel XT / EOS 350D Digital Camera

Battery loss why have you not responded to the battery loss problem? I believe that the FE-310 has a major issue with battery retention. I think you need to replace these cameras. I have spend a lot of money on batteries. I have owned olympus cameras before and never encountered a problem such as this. Very costly problem at that!!!

After wasting many hours searching for someone that had the recommended Panasonic 1.7v batteries in stock (versus the standard 1.5v battery found everywhere) and trying a couple of suggestions to improve the battery / terminal contact, I decided on t ... Olympus FE-310 Digital Camera

Lens Error I recently had a problem with my Casio QV-R4... every time I'd turn it on, the lens would retract and I'd get a "LENS ERROR" message on the screen. I talked to customer support and they told me that Installing the new version of their firmware, v1.01 would fix this problem. I've since installed the new firmware version, but I am still receiving the lens error. Has anyone else encountered this problem? Does anyone know how to fix it? Please help!!!

As solutions 1 & 2 indicate, lubing the gears works!! This is a great camera, so I hope all of the QV-R4 owners try this. I may become a maintenance item for the camera.\015\012 \015\012I have a few a ... Casio QV-R4 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0992 seconds