Having problems with your Casio Digital Cameras ?
I have a Exilim Casio Camera. The lens won't stay open. Who can I bring it to for repair?
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
I have a Exilim Casio Camera. The lens won't stay open. Who can I bring it to for repair?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Casio Digital Cameras
My casio exilim cant open the lens anymore.I think it was stuck up because of the sand.My cousin left it on the sand when were having our swimming last April 2010.And the big problem is that she left my digicam wid the lens opened and facing the sand.And while on the sand when she knew that it was still on she off it immediately.After that incident,the lens cant open anymore.Can it still be repair?....i dont know where to bring it,i dont have any idea where is the casio service center here but i
Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuu ... Casio Exilim Zoom EX-Z250 Digital Camera
I dropped a casio exilim. it says lens error. the lens wont come out. can it be repaired
Yes it can be repaired but you don't want to. Unless it is covered by warrenty the repair cost will be the same or even more than buying a new camera. ... Casio Exilim Zoom EX-Z80 Digital Camera
Wont stay powered on, also says "lens error" - Casio Exilim EX-S600 Digital Camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Casio Exilim EX-S600 Digital Camera
Casio Exilim ex-z700 - lens wont open
Unfortunately, cola in a camera of any kind is almost always fatal to the camera. The sugar residue with eat away at the plastic and electrical connections. Water is the only thing that will clean the soda (cola) from the camera, (also fatal to ca ... Polaroid i733LP Digital Camera
Casio Exilim ex-z700 - lens wont open
Chances are you are not going to succeed.\015\012Water dissolves Coke but Kills cameras.\015\012Dropping them does the lens drive mechanism no good at all.\015\012Well now you are in a rock and a hard place.\015\0121st thing to do is to go and buy ... Casio Exilim Zoom EX-Z700 Digital Camera
My lens wont come out of my casio exilim, the shutter doors oopen half way. The motor is trying to extend the lens but wont? Can I fix this?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Casio Exilim EX-Z57 Digital Camera
My casio exilim keeps saying lens error and the focus is blurry as the lens wont come all the way out
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio Exilim EX-S500 Digital Camera
A friend dropped my camera on the weekend (a CASIO EXILIM EX-Z70) and the lens is definitely broken (it says LENS ERROR) and takes half photos (half black half normal image). The camera is still able to view images I had taken previously. Just wondering how much this type of repair costs, so I can look around and not get ripped off! Thanks
The repairing cost depends on the condition, the actual damage. And important is where you live. Because in some countries the labour is too high to fix the camera. ... Digital Cameras
I have a casio exilim ex-z60 and i accidentally drop with the lens was on, and now its stuck it wont going back(close) dis align the lens, what can i do?
Try taking the battery out, and then putting it back in, and hit the power button a few times.i drop my camera all the time.make sure your battery is charged before you declare it broken.[hahah, i did that once] ... Casio EXILIM ZOOM EX-Z60 Digital Camera
I accidentally dropped my casio exilim EX-Z1050 and i immediately tried turning it off, but the lens didn;t completely retract. However, my brothers were able to get it to retract, but not it doesn't extend fully and repeats "lens error". Is there any way I can fix it without having to take it to a repair shop or buying a new one?
Hi,Here is a tip that I wrote about How toget a Digital Camera Lens to work againSteps toRepair a Digital Camera Lens\012heatman101 ... Casio Exilim EXZ1050 Digital Camera
I have a casio exilim ex-z280 and when i turn the camera on, the lens keeps closing, and stays shut. So all you can see is the shut lens on the screen. It was working last night, Now its not. Thanks Sheetal
Hi,\015\012\015\012Make sure that battery cover closed properly & the memory card is place rightly while camera is ON, \015\012\015\012May be battery is not holding charge or possibly loose contact between camera & the battery t ... Casio EXILIM EX-Z1000 Digital Camera
Dropped my camera out of my packet, while it subsiquently opened and jammed the lens open. now it wont it go back in or take pictures and says lens error (duh) casio exilim ex-z77
I did the same exact thing a couple of months ago. All i did was wiggled it around and then I pushed it back in place. ... Casio Exilim EX-Z77 Digital Camera
Is there a way to "restart" my Casio Exilim EX-Z700? While I was taking a picture it seemed to freeze while it was trying to display the picture I just took - then, with the lens still popped out the screen stayed blank and it turned off, and now it won't turn on. The lens is still stuck in the "out" position. No buttons work. I tried to put it in the cradle to charge, and tried a different battery as well. Nothing works. Camera is dead!
Normally changing the battery solves this.Make sure you replace it with a good quality new battery and make sure it goes in the right way around as when you get in a flap it often ends up in the wrong way! ... Casio Exilim Zoom EX-Z700 Digital Camera
I own a casio exilim ex-z850. it has been showing a lens error, every time i try to take switch it on. the memory card is fine, i view the pictures. but the lens wont open up or anything. please reply soon. what should i do?
Hi,\015\012\015\012This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. \015\012\015\012\015\012You can gently bump the c ... Casio Exilim Zoom EX-Z80 Digital Camera
Lens wont open I get lens error on screen - Casio Exilim Zoom EXZ33 Digital Camera
Try these procedures. ... Casio Exilim Zoom EXZ33 Digital Camera
My Casio Exilim EX-S880 wont turn on. Battery is dead but the camera wont charge on the charger. The red charger light is flashing when then camera is placed on it. This red light used to stay on permanently when it was charging. Any ideas? Thanks
I found this while trying to solve my exact same problem.. It worked for me after about 7 times. Some other people on the site said it worked for them after 20 times. Good luck!\015\012\015\012My NP 20 gave me the flashing red light of ... Casio Exilim EX-S880 Digital Camera
It wont go on when i press on ..........the lens stayed out when i switched it off....please help me solve the problem since there no repair shops near by.....
Mine does not turn on either. When it does, the lens extend and retract. ... Sanyo Xacti VPC-S770 Digital Camera
Why wont my camera lens shut - Casio Exilim EX-S880 Digital Camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Casio Exilim EX-S880 Digital Camera
Went to take picture and camera turned off and wont turn back on. the lens is still out. casio exilim ex-s10 [email protected]
Try taking out battery for a while then put back ... Casio Exilim EX-S500 Digital Camera
I have a Casio Exilim EX Z750 digital camera and the lens cover doesn't open, if I gently spread it apart it is ok and takes wonderful pictures, but if the repair is too expensive it simply would not be worth the effort
It will not effect ur photoes,just clean lens cover area,blow air to remove dust perticles. ... Casio Exilim EX-Z750 Digital Camera
My casio exilim ex-z29 fell the glass is off the lens and the camera wont come on, what should i do?
There's no DIY fix for your problem, so the camera will need professional help. I suggest that you take it to a local Casio dealer/repair facility (NOT the camera department at a chain store), and you might also want to contact Casio customer servic ... Casio Exilim EX-Z29 Digital Camera
Lens won't stay out - Casio EXILIM 10.1-Megapixel Digital Camera - Red
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio EXILIM 10.1-Megapixel Digital Camera - Red
Casio Exilim When I take pictures with my camera, in the viewfinder the picture comes out white. You can faintly see the picture in the back - but it's primarily white. Is there a setting that I possibly changed by accident or will I need to bring this in for repairs? My camera is only a year and a half old. Thanks
Yes you got it right. You have changed the white balance setting of your camera. Adjust it and it will be back to normal.. ... Casio EXILIM ZOOM EX-Z60 Digital Camera
The lens on my casio exilim camera wont open, how do i fix it
... Casio Exilim EX-S500 Digital Camera