Having problems with your Casio Exilim EX-S500 Digital Camera ?

After plugging into mac it will not turn on or get anything up on screen, completely dead

\015 I plugged my casio 5.0 mpd camera EX-s500 into my computer and it stopped working. I took out the battery and it started working again but i had too reset the date & time. so i tried again, plugged it in the computer and it turned itself off. At first i could turn it on and off but the screen was not working at all completely blank. I tried taking the battery in and out again but now it wont even turn on and off any more. Furthermore i just noticed that on the cable it says do not connect directly t your pc so now im really worried as it is not my camera, although i dont have a pc i have a mac. What exactly have i done? Can it be fixed? and how can it be fixed? also will i have too take it to a professional? Thank you for your time and hope to hear from you soon x\015

Answers :

I just had this same problem happen to me. I was able to solve it by doing the following. I'm not sure if all of these steps are necessary, and I suspect not, but this is everything, just in case.

1. Take out battery and memory card. Hold down power button for 15 seconds.
2. Plug in camera dock, put the battery but NOT the memory card into the camera, and then put the camera in the dock.
3. Push the PHOTO button on the dock. The camera should beep once. If there are any pictures saved on the internal memory, they will show up.
4. Disconnect the camera and it will turn off.
5. Put your memory card back in, and put the camera back in the dock.
6. Push the PHOTO button a second time, and scroll through a few pictures to make sure you are able to access the ones on your memory card.
7. Take camera out and turn it on. You should be all set.

It's possible that you really only need to do the last 1-3 steps of this process, but in any case, this got my camera to turn on again. Hope the same works for you!
Repair Help & Product Troubleshooting for Casio Exilim EX-S500 Digital Camera

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