Having problems with your Casio Exilim EX-Z500 Digital Camera ?

Hi can you tell me how to get my camera to recognise my sd card on my casio exilim ex-z500. I have tried reformatting but this hasn't worked.

Answers :

Is it a SD card, or a SDHC (High Capacity) card of more than 8GB? Because the EX-Z500 natively does not support Large-SDHC.

Power off the camera. Press and keep pressed the MENU key, and while doing this, turn on the camera via the ON button. Press the MENU key until the firmware revision is displayed. I suspect you will see V1.01 or V1.00.

And Large-SDHC support is only present in release V1.02 of the Z500 firmware.

You should have the firmware updater-checker software; if not, you can find it on Casio website:


This should fix it up. Let me know if it works.
Repair Help & Product Troubleshooting for Casio Exilim EX-Z500 Digital Camera

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