Having problems with your Casio Exilim EXZ75 Digital Camera ?

Lens error causing camera to not work, HELP!!!

\015 My camera was working just fine until the battery went dead while the\015\012camera was on and the lens stayed out and open. I charged the battery\015\012and put it back in but now when I turn it on the lens makes funny\015\012noises and doesn't necessarily move like it is supposed to. It says\015\012'Retry power on" and I do that, but then the camera still makes a funny\015\012noise, it is always a doooo di doooo doooo noise if that makes any\015\012sense...then the screen goes black and the green light flashes a bunch\015\012of times and it turns off again. Sometimes the lens retracts and\015\012closes, but when I turn it on again, it still makes the noise and will\015\012not stop and ends up shutting off again. How do I fix it or get it\015\012fixed? Do I have to get a new camera??? Please help! Thanks!\015

Answers :

I just had the exact same problem on a friend's Exilim EX-Z75. Since it was useless as is, I was asked to investigate. It turned out to be a mechanical problem in the lense. I'm not too sure if it was a misalignment of the servo motor or if a gear popped out of a guide hole. In any case, if your lense goes in and out as it normally does, the problem is not in the main motor, but in a smaller internal secondary motor that adjusts the focus. Only try this if you are comfortable working with small tools and have plenty of patience. Took me about 3 hours start to finish. Warning: there is a capacitor that can hold a good enough charge to give you a jolt, possibly causing you to drop or damage the camera beyond repair, or short out your pacemaker. Keep your hands clean and avoid touching the circuit board and lense and display surfaces. Just in case you do get the camera working. Cycle the power button until the lense retracts completely. Remove the battery. Remove the case screws (6 on the bottom and 8 on the sides) and carefully remove from internal camera. The lense assembly is held in by some soft spongy spacers and a clip on the bottom corner of the lens compartment. Push the clip and the lense assembly should flip up revealing the back of the lense. Be careful to not put too much tension on the flexible circuit board. The CCD (that captures the picture) in the middle is held on by two screws. Remove that first letting it sit in the lense compartment. Then there is a circular plate that will reveal the focusing motor and gears. Remove the 6 screws and carefully remove the plate. There is a small motor and 3 gears that will be exposed. The center one might pop out. If it does, the small gear on the dual gear assembly faces down. You should be able to pick up the center focus unit high enough to make sure that the focus gears and rods are properly lined up in their guide holes and check to make sure none of them are stripped or out of alignment. The focus rods should be paralell to one another on the side of the focus unit. This is what I believe is causing the lense error problem. I would suggest after checking the alignment that you manually turn the gears so that the lens is all the way up. Turn the brass gear on the motor to make sure that all the gears are turning and moving the focus lense. If you think you have everything aligned properly, it's time to re-assemble the camera. Once you have the back plate and CCD put together, you could try to put the battery back and power up. If everything is ok, you should see a picture on the display and be able to take a picture. (Watch out for that capacitor.) If not, you might want to take it apart and recheck the alignment of the focus gears again. I had to do it twiceeven though it looked ok the first time. Remember, anything not lined up properly in there will cause the camera to malfunction. You should also have a greater appreciation for how sensitive a camera can be. DON'T DROP IT! Good Luck. Phil
Repair Help & Product Troubleshooting for Casio Exilim EXZ75 Digital Camera

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