Having problems with your Casio Exilim EXZ75 Digital Camera ?
When I turn my camera on the lens error comes up and shuts the camera off
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Lens error I have an ixus 230 HS - I turned it on the other day & I must have bumped the lens or something, as it shut down. The lens stayed out though & wont close, when i turn it on it starts beeping at me & "Lens error, Will shut down automatically. Restart camera" comes up on the screen, it then shuts down again. I have removed the battery & the memory card, but to no avail.
... Canon Digital Cameras
Lens Error Once I turn on my camera, I get the regular screen mode and before I can take a picture it says lens error and turns off the camera. The lens comes out all the way once turned on and retracts once it shuts down.
Try the procedures in this tip. ... Pentax Optio 60 Digital Camera
When you turn camera on, it will come up with Lens error: 21 and when you turn dial to take pictures, it will come up with Lens error: 16 & will then shut off automaticallyl The lens never comes out to take pictures.
See http://www.fixya.com/support/r13011856-lens_error ... Sanyo VPC-E760 Digital Camera
Lens Error When I turn on the camera in any mode except play back, the lens will come out as if it's coming on but then the lens' go back in and the camera shuts down. The batteries are fully charged and the camera has not been damaged in any way.
I am sorry to say but you have a physical issue with the camera. Your either going to have to take the camera apart yourself or bring it in for service. Try working with their support \015\012\011\011\011\011\011\015\012\011\011\0 ... General Electric A835 Digital Camera
I bought my camera Christmas Eve, and a new memory card Christmas Day. Yesterday, I tried turning the camera on and the lens opened and shut automatically and said Lens Error with a Large Red Exclamation point. I've come to the conclusion that it was because I hadn't formatted the new memory card with the camera and I'd already taken a few pictures with it. But now, when I turn the camera on, it no longer says that and only has a blurry image and does not take photos. I do not know how to fix th
... Nikon Coolpix S4000 Digital Camera
We have a Panasonic DMC ZS3 camera that has been working fine until now. We are on the North West coast of Costa Rica. When you turn the camera on, the lens, which was out when shut off, goes in, then comes back out. The camera screen tries to focus, then goes to a blank screen and says "SYSTEM ERROR (FOCUS). When you shut it off, the lens does not retract.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Panasonic Lumix DMC-ZS3 Digital Camera
When i press the power button to turn on the camera, the lens does not come out as it should - I get a "Lens Error - will shut down automatically - restart camera" appear on the screen - My Camera is the PowerShot SD1400 IS Digital ELPH - I have only had this camera for a few months
See Lens Error ... Canon PowerShot SD1400 IS IXUS 130 Digital Camera
LENS ERROR When I turn my camera on it says lens error and shuts back off. During this process it makes an awful noise and the lens will not come out.
Try the procedures in this tip. ... Pentax Optio 60 Digital Camera
Lens error hi my camera stopped working the other day...it turns on but the lens wont come out and it says there is a lens error then shuts of....is there an easy way to fix this?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Kodak Easyshare M753 Digital Camera
Lens error my camera keeps saying lens error and then shuts off My Kodak M753 digital camera is telling me "lens error: 1,1,5,1,0,0", how can I fix this? - I have no proof of when I bought it, so a refund is out of the question. my camera was covered by luggage and now when i turn it on, it says lens error I dropped my digital camera just recently back in October and all of a sudden when I turn the camera off the lens is still out when it's suppose to be in... I really don't know how that hap
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Fuji FinePix A345 Digital Camera
Help Me! i just really need to know how to fix my camera lens. i dropped it and then tried to turn it back on and the lens didn't come out and it flashed "error 16" then shut off.How do i fix my camera without it costing?
Sorry...it needs service. ... Kodak EasyShare C763 Digital Camera
Turn my camra on lens is open and lens error 22 and 14 comes on and it shuts my camera off and the lens is open tried blowing out the lens bagging it and pushing on it nothing
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare C330 Digital Camera
LENS ERROR When I turn the camera on I can hear the lens tring to come out, but it wont come out at all, then it says Lens Error and then the camera turns off. Helllp
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... GE A730 Digital Camera
I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.
First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras
My Olympus SP-550UZ 18x optical zoom has a problem. I turn it on, and the lens starts coming out, but it get stuck, and the sounds is this clicking noise. Then on the screen it says ZOOM ERROR and red text. After the lens goes back in and the camera shuts off. I've had this problem for a while and I searched everywhere to fix it. Help!
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus SP-550 UZ Digital Camera
Lens error as soon as i turn my camera on it comes lens eroor and shuts down
Hi kdashno001:This camera is telling you that there is a problem with the lens, either in the tracking, mechanical, or electrical circuit. Try this: If the lens extends at all... then pull on the lens or push in to try to reset the ... GE A730 Digital Camera
When I turn on the camera, the lens won't come out and it says 'system error'. After a couple of seconds the camera shuts off.
Well I had the same problem, and ever so gently pulled the lens until it came out all the way out and continued taking pics. Did this a couple of times and the problem resolved itself. As VinayT said, it is probably because of a piece of dust stuck ... Sanyo Xacti VPC-S60 Digital Camera
The camera keeps coming up with error code E18 and the zoom lens is not going in and out when you turn it on and off It will not go in far enough for the lens cover to shut
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Canon PowerShot SD550 / IXUS 750 Digital Camera
Zoom Error When it turn on the camera the lens will come out only partway and goes back and forth until the camera shuts off.
I have had the same problem with my camera. It mostly occurs when my battery is going dead. It will go in and out while trying to turn the camera on and off. It will get stuck open and stuck closed and sometimes half way. I put new bat ... Olympus SP-350 Digital Camera
When I turn my camera on the lens error comes up and shuts the camera off
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Casio Exilim EXZ75 Digital Camera
Lens error When I turned on the camera it had on the screen Lens error and was vibrating when it turned on. The only way I could shut off the camera was to take out the battery. After a few hours, the camera is now working. But, I do not want this to happen again. Why did I get that error?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon COOLPIX S10 Digital Camera
EX-S500: * I turn it on and the 'Adjust' screen comes up. *I press the 'Menu' and the lens comes out, the green light flashes for awhile, it beeps a few times, it grinds a few times and shuts off. The lens stays out. *I turn it back on, the lens goes back in and the 'Adjust' screen comes on. * I press the power button and the camera goes off. *I left the camera in the charge gradle all night and the battery did not charge. *Help
You could have a power and lens issue, going on at the same time here. There's a couple of web blogs that delineate things you can try to correct these issues, and here they are:\015\012 ... Casio Exilim EX-S500 Digital Camera
I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras
Toshiba PDR-M700 When I power up the camera, the lens will not come out and sometimes will come out all the way to maximum zoom. When I power off with the lens out, it clicks as if something is stripped or loose. After shut down, I can push the lens back in. Once in a while the camera will work but eventually the "Lens Error" message comes up. This was a good expensive camera when I bought it but taking it in for service would probably cost more than the price of a new camera today. Can you sugg
It sounds as though the drive gear is slipping... If you give up on trying to repair your camera I may want to purchase it for parts (my sister-in-law broke my LCD display)[email protected] ... Toshiba PDR-M700 Digital Camera
Lens error my camera keeps saying lens error and then shuts off My Kodak M753 digital camera is telling me "lens error: 1,1,5,1,0,0", how can I fix this? - I have no proof of when I bought it, so a refund is out of the question. my camera was covered by luggage and now when i turn it on, it says lens error
It could be jammed or when you turn it on, your finger or somthing is in way of it opening all the way. ... Kodak EasyShare M853 Digital Camera