Having problems with your Casio Exilim Zoom EX-Z80 Digital Camera ?

Error message lens error and will not stay out to take pictures


Answers :

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or
\015\012better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when
\015\012new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the
\015\012card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory
\015\012card installed, so turn it off, slip in the SD card and turn it on one last time
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off
\015\012during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in
\015\012overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable
\015\012installed while trying fixes 4, 5, and 7 as a means to provide extra power to help to these fixes. But note that I DON'T recommend keeping the
\015\012cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the
\015\012power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back
\015\012into their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the
\015\012lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Some
\015\012people also have actually used a "Shop Vac" with this fix to help extend a retracted lens.
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when
\015\012conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens.
\015\012Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method.
\015\012HOWEVER, there is also some obvious potential for damaging or dislodging internal components with this method, such as unseating ribbon
\015\012cables, or cracking LCD screens.
Fix #6a: This is a variation of Fix #6, and should be tried if the lens barrels appears straight (not crooked). In other words, try this if there's no
\015\012obvious mechanical damage to the lens barrels that's causing the problem. With the lens pointed down, try "gently" tapping around the lens
\015\012barrels with a small item such as a pencil or a teaspoon. The idea is to try to dislodge any sand particles that may be jamming the lens barrel
\015\012stuck. Simultaneously try turning the camera on and off as you're doing this.
Fix #7: The most extreme of the fixes. You especially might consider this if the lens barrel appears obviously damaged, bent, or crooked such as
\015\012from a fall. Try forcing the lens. More people have reported success with this method than with any of the other methods (see the polls in the
\015\012right column). HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling,
\015\012rotating, and/or twisting the lens barrel while hitting the power button. Attempt to straighten or align the barrel if it's crooked or twisted. Another
\015\012variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note
\015\012pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that
\015\012indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The
\015\012following photo illustrates unseated guide pins that would cause a lens error.
Repair Help & Product Troubleshooting for Casio Exilim Zoom EX-Z80 Digital Camera

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Error message lens error and will not stay out to take pictures


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