Having problems with your Disney Pix Click Digital Camera ?

Trouble downloading Pictures

\015 I can't get the pictures downloaded from the camera to the computer. Everytime I try it says that the computer can't find the camera? I have everything plugged in correctly and the programs are properly downloaded. (Disney Pix Camera-CARS Design)\015

Answers :

This was found on another solution from ncmerc on Fixya
1) Connect the camera with the provided USB cable.
2) Download the latest driver from the Digital Blue web site: http://digiblue.com/customer-service/downloads/index.html, select the "The Disney Pix Micro Drivers for WIN ME, 2000, XP"
3) Install this driver, this will not enable the camera to work yet.
4) After this driver has installed, go to Control Panel
5) Select System
6) Select the Hardware tab
7) Select Device Manager
8) Find the device in the list (mine said "USB Digital Still Camera"),will probably have the yellow exclamation mark on it saying that it isnot working.
9) Double click the device
10) Select "Reinstall Driver" from the General tab
11) When asked if Windows can connect to Windows Update to search for software, select "Yes, this time only" and click Next.
12) Choose "Install the software automatically" and click Next.
13) You should get a message saying the driver for the "DB CIF Cam" hasnot passed the Windows Logo testing, select "Continue Anyway".
14) Click Finish.
15) The first time I did this, I needed to take a picture while the camera was connected to the PC.

After doing this I am able to download the pictures and everything works great. I hope this helps.
Repair Help & Product Troubleshooting for Disney Pix Click Digital Camera

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