Having problems with your Fuji FinePix S5700 Digital Camera ?

Finepix S5700 I have plugged my camera into 3 computers none of them recognize that it is connected I have installed all software and checked the cable Can you please give some advise on what to try next I have apple mac computers.


Answers :

This is from Fuji when I emailed them with the same problem.

\015\012Is their a yellow question mark, red cross or similar next to finepix ptp \015\012camera in device manager ?\015\012
\015\012Do you have an all in one scanner/printer or a webcam connected to windows \015\012xp pc ?\015\012
\015\012As it is possible the above may conflict with the camera.

We will temporarily disable your scanner.\015\012
\015\012Please try the following,\015\012
\015\012Connect your scanner, switch the scanner on, right click on Computer, left \015\012click on Properties, left click on Hardware and left click on Device \015\012Manager.\015\012
\015\012Please left click on the plus sign next to Imaging Devices, your scanner \015\012will be listed in this section.\015\012
\015\012Right click on the scanner, left click on Disable, click on Yes, a red cross\015\012 will appear next to the scanner and please do not restart pc.\015\012
\015\012Please switch the scanner off or disconnect, connect the camera and switch \015\012on.\015\012
\015\012In the same Imaging devices section, right click on Finepix ptp camera, left\015\012 click on uninstall, click on OK, do not restart pc and please switch the \015\012camera off.\015\012
\015\012Please double left click on the finepix viewer program icon on your desktop,\015\012 please click on the drop down menu, SETTINGS, left click on OPERATION \015\012SETTINGS WHEN CAMERA IS CONNECTED.\015\012
\015\012Please untick AUTOSTART FINEPIX VIEWER WHEN THE CAMERA IS CONNECTED, click \015\012on OK and then restart computer.\015\012
\015\012After your pc has rebooted and you are back to desktop, please switch the \015\012camera on.\015\012
\015\012The Fuji camera will be re-installed, a box should appear in the middle of \015\012your screen, click on scanner & camera wizard.\015\012
\015\012If the box does not appear then please double left click on my computer, \015\012right click on the Fuji camera model, left click on Get Pictures and follow \015\012the on screen prompts to download the images.

Didn't work for me and I gave in and bought a card reader, but it's worth a shot.


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