Having problems with your General Electric A730 Digital Camera ?

My ge a730 camera says lens error when i turn it on. the lens comes out then goes back in, then the camera turns itself off. it could have sand in it because we are at the beach. any suggestions? thanks, stacey

Answers :

Fixing a Lens Error on a Digital Camera
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for General Electric A730 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My ge a730 camera says lens error when i turn it on. the lens comes out then goes back in, then the camera turns itself off. it could have sand in it because we are at the beach. any suggestions? thanks, stacey

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... General Electric A730 Digital Camera

Lens Error My daughter and I just got back from a trip to St Croix. We stayed at a resort on the beach and also went snorkeling. The camera was exposed to sand and water. While snorkeling we had the camera in a zip-loc bag so I do not believe it got water in it but I know that while on the beach it may have gotten sand on it. Now the lens won't retract and we are getting a "lens error 12". Any suggestions? Thanks

Hard choices here my friend. Sand in the lens system is bad news.Jams up the close fitting bits. You basically have two choices. Get the camera repaired or throw it away and buy a new one. Cost of repair will likely exceed the v ... Kodak EasyShare C330 Digital Camera

While at the beach, someone threw a frizbee at my wife and she dropped the camera in the sand. We were careful as we could be picking it up to avoid entrance of sand into the camera. It worked fine until the next day and the lens opened and stuck. I opened the case to remove and sand that entered the camera. While removing the flash it went off and now the camera doesn't even turn on. I assume something touched and blew a fuse. Is this fixable and if so where do I start?

Well, your mistake was opening the camera. You will need to have it serviced. ... Canon PowerShot SD890 IS / IXUS 970 IS Digital Camera

Dropped Camera. Basically, the thing stopped working. DMC-FZ1 It was dropped from a tripod it landed Lens DOWN. So it kind of smashed into it maybe? But nothing on the outside seems to be actually broken. The lens is crooked, but thats all that seems to be wrong. Yet it won't turn on at all. Maybe if someone could suggest something? Perhaps maybe something needs to be fidgeted around inside? Or is it a better idea if I pay a professional? But whatever the case. Anyone who has any suggestions it

The lens motor mechanism is very fragile and will stoppworkin even if you look at it too hard let alone drop it.The cost of repair will be high - best bet is to write it off[are you insured against acciden ... Panasonic Lumix DMC-FZ1 Digital Camera

My camera was dropped in the sand yesterday, and now when i turn it on it says lens error. I removed as much of the sand as i could reach, and blew out a good portion of it, but it still wont turn on without saying lens error. what should i do?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I have a Nikon D40, which I recently dropped. :( Camera seemed okay, but then I noticed later that the 18-55 lens was being less than cooperative. It now is stuck on 55 adn will not zoom out. It still focuses (manually & automatically). My other lens, which was not on the camera at the time of the drop, works perfectly fine. Any suggestions on what could be wrong or how to fix it?

It sound like the lens zoom has broken.If other lens is ok and this lens still focuses automatically the conection is working.Sorry to bring the bad news but it may cost less to get a new lens than to get it fixed.Someon ... Nikon D40 Digital Camera with G-II 18-55mm Lens

I dropped my cannon digital Power Shot A460 while lens was extended. After that I could not close the lens. My repair man is telling that it Apreture and 2 of the 6 focus are damaged. Cost of repair is 60% of camera cost. what do you suggest?

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon Digital Cameras

I have a Casio Exilim EX S600 that the lens will not completely extend or focus when I turn the camera on. Any suggestions. Possibly dirt or sand in the lens or 'off track', is there any quick fix?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Casio Exilim EX-S600 Digital Camera

Lens cover on fujifilm mx-1700 camera will not open when camera is switched on, thus making it unusable. Could this be an electrical or mechanical fault, any suggestions and/or remedies please.

If L E D glowing,any sound is heared,then it is mechanical. ... Digital Cameras

Lens protracts when turned on, but lens cover won't open. I have tried a moving the corner of a piece of paper around the inside in case there is some debris stuck in side, but no job. Any suggestions are most welcome. I have just started a course in photography so that i could learn to use this camera better !! Help

No solution here, but mine did the same thing this October.My V10 is 2 years old and this is the first problem I've encountered. ... Fuji FinePix V10 Digital Camera

My lens is stuck half way out of the camera, when i try to turn it on it says there is a lens error. i have tried all of the suggestions, what else could it be?

Hello You especially might consider this if the lens barrel appears obviously damaged, bent, or crooked such as from a fall. Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWE ... Nikon COOLPIX S610 Digital Camera

Heya i have a cannon powershot a480 and i got it near christmas time and when i turn it on it says "Lens error, restart camera" and i keep trying but it doesnt work, I took it to the beach the othe day and i think it may have a tiny bit of sand inside it but it work for a few minuits after it got sand in then stopped working Please could you help me? Thankyou <3

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “le ... Digital Cameras

Lens Error I took my camera to Waynoka, OK (Little Sahara) and it got sand in it. Now it won't stay on and just says lens error and beeps at me. I called and APS told me it's be $95-$100 to fix it!! Any suggestions?

\015\012If your camera is still under warranty, the best thing you can do is to take it to the nearest official repair shop and they should fix it for free. \015\012If your camera is out of warranty, or if the ma ... Nikon Coolpix L14 Digital Camera

Lens error When I try to zoom the lens, it comes up with a lens error. We just got back from a trip to the beach, where my daughter accidentally kicked up sand while she was running toward me and I had the camera ready to take her picture. When I power up the camera I can hear a gritty sound when the lens extends. I've cleaned up the rest of the camera, but don't know how to get the sand out of the lens housing.

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will hav ... Canon PowerShot S3 IS Digital Camera

E18 ERROR I have a Canon PowerShot A85 camera. The screen goes balck and I get the error. I have read that the lens could be stuck becuase of sand, etc. But, I have tried what the blogs have told me and I still get the error.

Canon camera hard work just check your lenssee if the memory card is full or not ... Canon PowerShot A85 Digital Camera

On 4/26/08, I purchased a Easyshare M763 digital camera which broke when I dropped it. The battery compartment cover came off and the lens is open. I still have the battery, cover & spring part. I would like to see if Kodak could fix it or perhaps give me a rebate on a new purchase replacement? I still have the store receipt & box. I paid $129.00 and because of my limited income, I'm trying to find my best option. I would appreicate your suggestions. Where & what is the address to send it bac

Hi, \015\012\015\012Unfortunately it it wont be covered under your warrant BUT you can always contact them and get it fixed as you just ahve to pay for items that needs to be replaced. IF the price for repair is almost the price whe you ... Kodak Digital Cameras

My cannon g7 just stopped workng. its like it had a power short or something. all power just shut down. it left the lens out. ive tryed swapping the battery ive checked the battery cover is properly shut. but no lighs will appear and the camera wont do anything and the lense is still out.. should i pull it apart my self and have a look. could it be dust or sand or something stopping a conection?

Common problem. \015\012refer this solution #1\015\012http://www.fixya.com/support/t2238145-canon_powershot_g7_just_wont_turn_no ... Canon PowerShot G7 Digital Camera

When I turned on this camera, the battery showed me that it is not enough to take a picture and suddenly cam went off and the lens stayed open.after that i started to recharge the battery but somehow aftersometime it seems that it is not charging.so what should i do?could you pls suggest a solution.

Are you charging the battery in the charger or in the camera? ... Panasonic Lumix DMC-FX3 Digital Camera

The Beach When i was at the beach, i dropped my camera in the sand (the lens facing down). i tried blowing the sand out, picking the sand out with a needle, and nothing worked. the camera still work. but when i turn my camera off, the door that covers the lens, won't shut.What do i do?

You may want to call Olympus Customer Service and discuss their repair process and procedures for sending the camera in to have the lens assembly cleaned. Their telephone number is 800-622-6372 option 2 and then option 3 ... Olympus FE-190 Digital Camera

Digital camera got dropped into the sand, and some sand worked its way into the lens and focusing system, and now the camera cannot zoom or focus, but still turns on and takes pictures i have a lumix dmc fx12, and it got dropped into the sand at the beach. the shutter wont close properly, there's sand in the lens, and it won't zoom. Please help!! i don't know how to fix it!!


Lens error i brought my camera to the beach and sand got on the camera. i got a majority of the sand out, but the camera continues to say "lens error". help!!

The very smallest piece of sand will jam any digital camera lens. You should be extremely careful to never allow sand to get anywhere near any digital camera. The gears are very small, thus the smallest piece of debris will do a lot of damage. To rem ... Nikon COOLPIX L3 Digital Camera

Stuck Lens I dropped my panasonic dmc fz1 digital camera. Now the zoom mechanism is stuck and the camera is basically a paperweight asking me to remove the lens cover (which is already removed). The lens wants to click into gear, but can't quite. Any suggestions beyond getting a new camera. So far I haven't even figured out how to take the lens housing off.

Hi,\015\012\015\012It seems that the lens is stuck.\015\012If you can repair it i have the repair manual, if not i can repair this problem, I'm not shure if i allowed to send our repairadress in the Netherlands we replaced a few gea ... Panasonic Lumix DMC-FZ28 Digital Camera

Lens error When the camera is switched on the lens does not open out and the lens cover does not open. The camera then displays a "lens error" message and suggests that the camera be restarted ten switches off. This happens repeatedly.

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon PowerShot SD750 / IXUS 75 Digital Camera

My wife dropped her Canon Powershot SD750 and we thought everything was OK. Then moments later when we tried to use it, the lens came out and then locked up and the screen showed 'lens error restart camera'. Since then, after numerous attempts to get camera to work, the camera still shows 'lens error' and the lens is always out and locked. Could you help?

HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Canon PowerShot SD750 / IXUS 75 Digital Camera

This Sucks! My camera is new, I went to use it...actually for something I saw that was hillariious...and I turned it on, the lens came out...it was zoomed all the way, and I could'nt take the pic nor could I adjust the zoom. Then I got this hateful message to turn camera off then on again, which I did. Now the lens does not return apon turning the power off, but does retract and come back out when I turn it on...and then the same scenario! Help Please!!!!!!!

I think this is just a hardware malfunction(some mech. switch) because, i have a lz7 and when i deliberately open the battery case with the camera power on it obviously switches off and then when u close the battery case either with the power on or o ... Panasonic Lumix DMC-LZ7 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4241 seconds