Having problems with your HP CB350 Digital Camera ?
Hp cb350 powers off right after turning on. Lens will not retract. I can use review picture mode and lens retracts. Camera will not power up, it "clicks".
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Hp cb350 powers off right after turning on. Lens will not retract. I can use review picture mode and lens retracts. Camera will not power up, it "clicks".
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... HP CB350 Digital Camera
Canon A510 Powershot camera will not stay powered on when I turn it on in picture-review mode. It comes on for a second --> Canon screen flashes on -- and then shuts off. In picture-taking mode, it seems to be fine. It stays on. But if I switch to review mode, it turns off. I've changed the batteries. It was fine last time I used it, last week. I left it plugged into the PC for a few days, if that makes any difference.
These cameras have capacitors built into the circuitry. A capacitor holds a higher voltage so the camera will operate when in use. Some modes in these cameras do need a higher voltage to work. The capacitor for the review mode is weak and will need t ... Digital Cameras
Whenever I try to take a picture using "auto focus" option with my Nikon D40, (using the standard lens that came w/the camera), it makes a clicking sound and will not auto focus. But if I use it in manual mode it does not click. What could be the problem?
This camera focuses the lens by sending an electronic signal to it. If you hear a clicking sound, the lens is receiving the signal, but not responding. I suggest you take the camera & lens to a local photo store & ask if they could let you mount anot ... Nikon D40x Digital Camera
Ok so i am turning on my camera (an Fe-340) and the lens go in two or three times then when the screen finally does come on it is blurry and way out of focus, also when i attempt to adjust the zoom the camera turns itself off, if i attempt to turn the camera off using the power button it goes off but the lens does not retract.All other functions on the camera are operating correctly to my knowledge i can even take a blurry out of focus picture, view it in display mode or even transfer it to my c
It may be something more serious, but the problem you describe is\015\012frequently due to corrosion on the battery contacts inside the camera. \015\012Remove the batteries and wipe the camera contacts firmly with a clean\015\012cloth (heavy corrosio ... Olympus FE-340 Digital Camera
Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(
I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera
My camera fell on my floor when I was trying to film a video. Now it is stuck with the lens out, and when I try to turn it on it makes a weird noise, stops, makes it again, makes a new 'bloop' powering off noise, and that's it. I can click the little play button in the square to view my pictures and it will make noise and turn on and I can go through my settings but it will not let me switch to actual camera/video mode! What do I do?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung SL605 Digital Camera
Screen shows icons but nothing else in any mode. Also will not review or download pictures. Seems to function otherwise (powers up with blue canon screen, lens extends, zoom works, etc then goes to black screen with icons).
... Canon PowerShot A510 Digital Camera
When I power on my Sony Cyber-Shot DSC-H2 camera it automatically shuts itself off. When I use the function to review pictures already taken and stored in the memory, it allows the camera to stay on as I click through the photo's. What could be wrong with the camera? Thanks for your help. Dan Parsons
This is a lens problem. Try these:\012Fixing a Lens Error on a Digital Camera\012\012This has to be THE most c ... Sony Cyber-shot DSC-W50 Digital Camera
Fujifilm E550 problem. Camera will show contents of card but will not take a new picture. Lens will not extend on power up or when changing over from review mode
A focus motor drive circuit responsive to the focus signal supplies a controlled \015\012amount of power from the power supply to the piezoelectric focus motor to drive \015\012a movable lens element to effect the required focus adjustment. If the ne ... Digital Cameras
Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you
This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera
Lens error when the mode is on picture review it says Lens Error:21 and when I change it to a picture taking mode it says Lens Error:16 and shuts off.
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sanyo VPC-S7 Digital Camera
HI, I have nikon L110 and when i click pictures without flash in portrait mode and auto mode it takes long time to display on screen after clicking the pictures .. but when i use flash it comes quickly . Please help me with this,, whether there is some setting i overlooked. Thank you. H
It takes the same amount of time after the picture is taken for it to appear on the screen. Without flash there's less light and the camera requires more time to collect enough light and take the picture. ... Nikon Coolpix L110 Digital Camera
I got a Nikon D5000 and 18-55mm lens. When I take pictures using focal between 18-24 mm the deep of field is not sharp especially for landscape pictures. I made at list 200 pictures (the same image) test and the conclusion was: between 18-24mm focal the far field is not clear but what it is close to lens is sharp. The sharpness is coming when I change the focal to 35-55mm. I got a Nikon 24-70mm lens only for test purpose and the same. My test was on different modes that means P, S, A, M, and Aut
We need to understand Depth of Field first. Depth of field increase in two ways, one with the Aperture setting and one with the distance the lens is focused on. Example, at F22 focused at 10 feet the Depth of Field will be (assume for the example) ... Nikon D5000 Digital Camera
Problem with the Canon PowerShot A630 Digital Camera Turning on camera in picture taking mode has lens going full zoom. In picture review mode no controls work. Out of a sudden I can't preview anymore, and in camera mode the zoom goes to 16X and I can't take pictures. Just doesn't work. I did not drop it or harm it in anyway.....please help.
This is going to be an internal problem. It sounds like you might have two problems going on. The zoom switch might be broken, and jammed in the on position. As for previewing your pictures, this could be a slightly loose ribbon connector from ... Canon PowerShot A630 Digital Camera
I have a Nikon D70 (with a 18-55mm lens) and have always used it in Auto mode. It suddenly stopped working in auto mode...won't take the picture at all. Did I break the lens??? If I tip the camera back and forth the lens will move (zoom in and out) by itself...don't remember it doing that before??? Fixable or do I need a new lens?
Hi tina549, do any of your other lens auto focus? If so then it may be this lens. If they do not then look on the right side of the lens mount (with camera facing you) there is the AF and M switch. Something to try is clean the electrical contacts on ... Nikon D80 Digital Camera with 18-135mm Lens
Optio M20 Camera: Press on/off button to power up camera, the camera opens the lens cover, turns on a red led inside the lens, cycles the lens out and back in,then makes about 5 little popping noises. The back screen shows Pentax Optio screen for a second, then then the screen displays the word Auto Picture in the center of the screen and Green Mode at the bottom and at the same time it cycles the lens out and in. And for a brief moment in the back ground of the screen you can see the picture st
I got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work ... Pentax Optio M20 Digital Camera
I took a picture with the camera, turned it off and set it down. about 20 minutes later I went to take another picture, when I turned it on, it powers up, lens opens, but monitor is black and if you look through viewfinder and take a picture, the image on review is also black. It still allows you to review past taken pictures, but won't show anything in the monitor.
HiThat sounds like the display is turned off for shot preview, see if you can get it turned back on by pressing a disp. button or similar, if that doesn't help then somewhere in the settings or setup of the camere there should be a reset ... Vivitar ViviCam 5385 Digital Camera
My canon TX1 is about two years old. I recently went to use it and its not working properly. I can put it in play back mode manual mode or scn mode. As soon as I turn it to auto which I normally use the screen goes black and the power goes off although the lens does not retract. The battery is fully charged. Any suggestions?
... Canon PowerShot TX1 Digital Camera
I recently used my 860G on a diving trip to Roatan. After shooting some terrestrial pictures (outside the housing), I shut the camera off. When I tried to restart it, the Sea & Sea logo illuminates and the green indicator light flashes for a few seconds but the lens fails to extend. The camera shuts itself off after a few seconds. The battery is fully charged (I've tried several). The picture viewing mode works fine...the camera just refuses to enter the picture taking mode. Any help out t
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sea and Sea DX-860G Digital Camera
I just got the Nikon D3000 for Christmas, new in the box. I began to put it together, and I attached the lens and heard the click and everything. It has an error message that says "Lens not attached", when the lens OBVIOUSLY is attached. I can only "take a picture" in M mode, but there really is no picture at all. All that I can get is a dark image. Please help! Btw, I don't fully understand professional photographical terms, so please explain them thoroughly. Thank you!
Lets get you going on this camera. For the lens thing, the 18-55 Nikon lens is a good one. I'm going to\015\012 assume the lens was loaded while the camera was turned on (not a good \015\012idea). What I'm going to suggest is that you make sure the b ... Nikon D3000 Digital Camera
Neither the fujifilm 256MB xd card nor th enew Olympus 2GB xd card will work in the A340. I've put the card in and went to Format it in the camera as per teh menu. It acts like it does but when you take a picture it says "write error" When you turn it on again it still says "card not initialized." I've tried formating them with the camera on (lens cover open) and using the menu and with the camera off (lens cover closed powered on using the button on the back) and using the menu from that screen
The camera needs to be up-dated to read the cards it may still have the old dater in it! so it cant "see" the biger cards ... Fuji FinePix A340 Digital Camera
Nikon Coolpix Hi, im wondering if someone can help me so close to christmas. I last used my camera a week ago and it was fine. however when i went to use it last night the viewing screen just stayed black as though i was take a picture in the dark (yes the lens cover was open) i can take a picture but its just black. All the other functions are fine. My mum admitted to trying to show my sister some pictures on my camera but accidently went into image mode so she switched it off. However i hav
With the power off, hold the camera in your palm and smack the front of the camera on your leg or arm. You might have to smack it a few time t ... Nikon Coolpix S1 Digital Camera
I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.
First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras
Canon rebel xsi, using 75-300 lens, taking photos of basketball game, pictures are blurry, especially the ones in "action" using the sports mode. also tried my 18-55 IS lens, same thing happening, using auto focus and stabilizer
That's a big lens and for sports photography you are going to need a lot of light to ensure you can use a fast shutter speed to capture the action. Sports mode may do too much for you and you might want to try switching to a more manual mode. Try s ... Canon EOS Rebel XSi Digital Camera
When I turn my camera on a message says lens error 16 and shuts off, if i want to take a picture. If I put the camera in play mode to review pictures its says lens error 21 but lets me look at the pictures.
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sanyo VPC-E760 Digital Camera