Having problems with your HP Photosmart E327 Digital Camera ?

Won't turn turn on. A red and green light comes on, but nothing on the screen.


Answers :

Step one: Reset the camera\015\012\015\012
    \015\012
  1. If you have an optional memory card installed, remove it.\015\012\015\012\015\012\015\012\015\012\015\012
    \015\012NOTE: \015\012Although\015\012removing an optional memory card is not necessary for performing the\015\012reset, it eliminates the memory card as a possible cause of the problem.
  2. \015\012
  3. Remove all batteries from the camera for at least five seconds.
  4. \015\012
  5. Reinsert the batteries and close the Battery/Memory card door.
  6. \015\012
  7. After verifying that the camera works without an optional memory card, reinsert the card if you removed one in Step 2.
\015\012\015\012Try to turn the camera on. If it now works properly, the camera\015\012experienced a temporary electrical problem and should now work properly.\015\012\015\012
    \015\012
  • \015\012If the issue is resolved\015\012, you do not\015\012 need to continue with the rest of the instructions in this document.
  • \015\012
  • \015\012If the is not resolved\015\012, continue with the next step.
\015\012\015\012Step two: Check for damage or corrosion on the batteries\015\012\015\012\015\012
    \015\012
  1. Open the Battery/Memory card door on the camera.
  2. \015\012
  3. Remove the batteries.
  4. \015\012
  5. If the batteries are damaged or show corrosion, replace the batteries.
\015\012\015\012
    \015\012
  • \015\012If the issue is resolved\015\012, you do not\015\012 need to continue with the rest of the instructions in this document.
  • \015\012
  • \015\012If the is not resolved\015\012, continue with the next step.
\015\012\015\012Step three: Recharge the batteries\015\012\015\012\015\012
    \015\012
  1. \011Recharge the batteries or replace the batteries if they are damaged or will not charge.
  2. \015\012
  3. Try turning the camera on after the batteries are fully charged or have been replaced.
\015\012\015\012
    \015\012
  • \015\012If the issue is resolved\015\012, you do not\015\012 need to continue with the rest of the instructions in this document.
  • \015\012
  • \015\012If the is not resolved\015\012, continue with the next step.
\015\012\015\012Step five: Ensure the batteries are installed correctly\015\012\015\012\015\012
    \015\012
  1. Re-insert\015\012the batteries correctly into the camera by referring to the image on\015\012the Battery/Memory card door for proper battery placement.
  2. \015\012
  3. Try turning the camera on.
\015\012\015\012
    \015\012
  • \015\012If the issue is resolved\015\012, you do not\015\012 need to continue with the rest of the instructions in this document.
  • \015\012
  • \015\012If the is not resolved\015\012, continue with the next step.
\015\012\015\012Step six: Turn on the camera without the memory card\015\012\015\012\015\012
    \015\012
  1. Open the Battery/Memory card door on the camera.
  2. \015\012
  3. \011Remove the batteries and optional memory card from the camera.
  4. \015\012
  5. \011Wait 15 seconds.
  6. \015\012
  7. \011Re-insert the batteries into the camera, but not the memory card.
  8. \015\012
  9. \011Try turning the camera on.\015\012\015\012
      \015\012
    • \015\012If the issue is resolved\015\012, format the memory card in the camera and then you do not\015\012 need to continue with the rest of the instructions in this document.
    • \015\012
    • \015\012If the is not resolved\015\012, continue with the next step.
    \015\012\015\012\015\012\015\012\015\012\015\012WARNING:\015\012\015\012Formatting the memory card in the camera will erase any images stored\015\012on the memory card. To avoid losing the images on the memory card,\015\012first save the images to a computer or another disk.
\015\012\015\012Step seven: Service the camera\015\012\011If the camera still will not turn on, service the camera.
Repair Help & Product Troubleshooting for HP Photosmart E327 Digital Camera

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